Top 62 Bilingual customer service associate Jobs in Fenton, Mo

Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Bilingual Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Customer Care Advocacy Specialist I
Commerce Bank —St. Louis, MO
- $23.80 - $27.65 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
1d
Customer Service Representative
Esprit Consulting Inc. —St. Louis, MO
- $24.17 - $29.10 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Professional development assistance
Quick Apply
4d
Customer Service/Sales Representative
Limitless Impact Inc. —Kirkwood, MO
- $45,000 - $75,000 a year
- Full-time
- Typing
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
Customer Care Agent
Ashley Global Retail, LLC —St. Louis, MO
- Bilingual
- 18 years or older
- Mid-level
- Disability insurance
- Health insurance
Bilingual Customer Service Coordinator
Medical Employment Directory —St. Louis, MO
- $16 - $18 an hour
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
Bilingual Customer Support Specialist (Onsite-Chesterfield)
Blink Health —Chesterfield, MO
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Free parking
- Commuter assistance
Quick Apply
Customer Service Representative (EnglishSpanish)
Automated Installment Systems —St. Louis, MO
- $43,000 - $46,000 a year
- 8 hour shift
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service / Pre-Sales Screener Representative - St. Peters
CarShield —Saint Peters, MO
- $17 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Fenton, MO
- Full-time
- Inventory management
- Merchandising
- Residential
Customer Service Representative
CarShield —Saint Peters, MO
- $17 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Bridgeton, MO
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Kirkwood, MO
- Full-time
- Inventory management
- Merchandising
- Residential
- Paid training
- Paid holidays
Insurance Sales Agent - Customer Service
Freeway Insurance Services America, LLC —St. Louis, MO
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
Operations Associate-Digital Support-Bilingual
Stifel —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
11d
Pro Customer Service/Sales
Home Depot —Arnold, MO
- Entry level
- Commercial
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —St. Louis, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
11d
Welcome Specialist (St. Charles or Springfield, MO / Hybrid)
FreedomCare —Saint Charles, MO
- $20 - $23 an hour
- Hybrid work
- Spanish
- Computer literacy
- English
- Health insurance
- Retirement plan
Quick Apply
Caregiver Outreach Specialist
TCARE, Inc. —St. Louis, MO
- From $25 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- HIPAA
- Opportunities for advancement
Quick Apply
1d

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Customer Service Representative

Commerce Bank -
St. Louis, MO

Apply Now

Job Details

Full-time
$18.00 - $22.10 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Financial services customer support
Confidential information handling
Microsoft Excel
Customer relationship building
Microsoft Outlook
Client rapport building
Needs-based selling
Banking product expertise
Promoting bank services

Full Job Description

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Hourly: $18.00 - $22.10 (Amount based on relevant experience, skills, and competencies.)

About This Job

The Customer Service Associate position provides a high level of customer service and support to our customers. They are trained to resolve customer inquiries on bank products, policies, regulations, and procedures via phone, live chat, or email.

How we’ll support you:

Training and one-on-one coaching from our Leadership team who is invested in your success.
Ongoing professional development to deepen your skills.
Building your career through our defined career path or by exploring new opportunities.
Continuous learning opportunities, such as core banking products, services, processes and Commerce culture concepts.
Growing your network to maximize your professional and personal development through our employee resource groups.

What we offer:

Benefits - Medical, Dental, Vision, Health Savings, Flexible Spending Accounts and more!
401(k) and retirement education resources
Flexible schedules
Paid banking holidays, vacation, sick and personal time
Employee discounts and tuition reimbursement
2nd Shift differential for evening schedules
Pay differential for proven Spanish/English speaking bilingual associates
Paid training for 4 weeks (must be able to attend)

Essential Functions

Provide a high level of customer service and support to external customers
Support inquiries received via live chat, email or telephone
Authenticate callers to ensure our customers and the bank are protected from fraud attempts and take additional steps to mitigate risk if needed
Research information and complete data entry to note customer interaction results
Identify and escalate appropriate requests
Remain current with product knowledge and administrative requirements through training
Perform other duties as assigned

Work Schedule:

Work Schedule is between 11:30am – 8:00pm Monday-Friday and every other Saturday. Additional shifts Tuesday-Saturday or Sunday-Thursday are also available.

Knowledge, Skills & Abilities Required

Basic product knowledge
Basic ability to explain bank policies, procedures and/or regulations
Basic ability to assess customer needs and recommend alternative products or services; refer to other departments when appropriate
Ability to maintain a high level of customer satisfaction
Ability to meet department efficiency and quality standards within 90 days
Ability to establish quick rapport with customers, actively listen, respond promptly with correct information
Ability to work in a high paced environment and maintain stable performance
Ability to maintain a high degree of confidentiality
Ability to complete and pass new hire quizzes and exam
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

High school diploma or GED or equivalent combination of education and experience required
1+ year related customer service experience required
1+ years of call center and/or financial service preferred

**Customer Care Associate level will be determined based upon experience**

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Customer Care Associate I, II or Senior level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $18.00 to $22.10 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location: 1045 Executive Pkwy, St. Louis, Missouri 63141

Time Type:

Full time

Apply Now

Refine Your Search

bilingual customer service associate jobs in fenton, mo

Customer Service Representative

Bilingual Customer Service Representative

Customer Care Advocacy Specialist I

Customer Service Representative

Customer Service/Sales Representative

Customer Care Agent

Bilingual Customer Service Coordinator

Bilingual Customer Support Specialist (Onsite-Chesterfield)

Customer Service Representative (EnglishSpanish)

Customer Service / Pre-Sales Screener Representative - St. Peters

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Customer Service Representative

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Insurance Sales Agent - Customer Service

Operations Associate-Digital Support-Bilingual

Pro Customer Service/Sales

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Welcome Specialist (St. Charles or Springfield, MO / Hybrid)

Caregiver Outreach Specialist

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