Top 11 Sales operations manager Jobs in Ferndale, Mi

General Manager — Pricing, Operations & Carrier Sales
Andover Logistics —Bloomfield Hills, MI
- Full-time
- 5 years
- Office
- Analysis skills
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10d
Carrier Sales & Operations Manager
ACI Transport —Ferndale, MI
- $70,000 - $140,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Travel
- Profit sharing
- Health insurance
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8d
Sales Operations Manager (Events)
SME —Southfield, MI
- $122,000 - $153,000 a year
- Marketing
- Office
- 3 years
- 403(b) matching
- Paid holidays
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District Manager of Retail Sales & Operations Blufox Mobile- Michigan
Blufox Mobile —Detroit, MI
- $80,000 - $110,000 a year
- Full-time
- Inventory management
- 5 years
- Merchandising
- Paid training
- Health insurance
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Commercial Lines Account Manager / Operations
Aitken And Ormond Insurance Agency —New Baltimore, MI
- Full-time
- Travel
- Mentoring
- Organizational skills
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5d
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Romulus, MI
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
Real Estate Operations Manager
Mitten Key Group —Allen Park, MI
- $17 - $25 an hour
- Part-time
- Management
- Customer service
- Mid-level
- Flexible schedule
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Real Estate Operations Manager
Griffin & Partners —Shelby Charter Township, MI
- $55,000 a year
- Full-time
- Office
- Organizational skills
- Senior level
- Health insurance
- Paid sick time
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8d
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
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General Manager — Pricing, Operations & Carrier Sales
Andover Logistics —Bloomfield Hills, MI
Manage exception handling, including weather delays, mechanical issues, and driver-related disruptions, with timely customer communication.
Quick Apply
10d
Carrier Sales & Operations Manager
ACI Transport —Ferndale, MI
Lead, coach, and develop direct reports through regular one-on-one meetings, team meetings, and performance coaching.
$70,000 - $140,000 a year
Quick Apply
8d

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District Sales and Operations Manager (DSOM) - Columbus, OH
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Valid driver's license, clean driving record, and ability to rent a car and/or provide personal transportation.
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Regional Sales & Operations Manager
Aveda Institutes, & Nurtur Salon & Spas —Columbus, OH
The team member in this position must be able to travel locally to events and for out-of-state training as necessary. Medical/Dental/Vision/Life Insurance.
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sales operations manager jobs near ferndale, mi

General Manager — Pricing, Operations & Carrier Sales

Andover Logistics -
Bloomfield Hills, MI

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Job Details

Full-time
10 days ago

Qualifications

Freight sales and client acquisition
Managing customer accounts
Customer communication
Contract management
Sales proposal development
Pricing analysis experience within transportation industry
Freight rate negotiation
Transportation sales
Bidding project phase
Bachelor's degree
Organizational skills
Relationship management
Contracts
Direct sales
Request for proposal
Account management
Logistics sales
Freight brokerage customer service

Full Job Description

General Manager — Pricing, Operations & Carrier Sales

ANDOVER LOGISTICS LLC

Bloomfield Hills, MI

Position Summary -

Andover Logistics is seeking an experienced General Manager to serve as a versatile, cross-functional operator supporting our brokerage team. This role sits at the intersection of pricing, operations, and carrier sales, and reports directly to the COO. The ideal candidate is a logistics generalist with deep tactical experience across all three functions — someone equally comfortable building a lane pricing model, resolving a service failure on an active shipment, or negotiating a rate with a carrier to cover a load. This person will flex across accounts based on where the business needs coverage, acting as a force multiplier for the operations and sales teams and as a key escalation point for pricing and account-level issues.

Key Responsibilities -

Pricing & RFP Support

Build and maintain lane-level pricing (spot and contracted) using historical shipment data, market rate benchmarking tools, and current fuel surcharge indices.
Lead or support responses to RFPs and RFQs, including bid templates, margin calculations by lane and mode, and submission tracking.
Maintain rate sheets and margin floor guidelines by customer and lane.
Analyze win/loss trends on bids to continuously refine pricing strategy and competitiveness.
Partner with sales and account management on contract renewal pricing and annual rate resets.
Monitor market capacity and rate trends (seasonality, fuel costs, capacity tightening) and proactively flag pricing risk or opportunity.

Operations Management

Own end-to-end shipment tracking: pickup confirmation, in-transit check calls, and delivery confirmation across an assigned book of accounts.
Resolve service failures in real time — missed pickups, late deliveries, detention issues, and cargo claims.
Maintain accurate, up-to-date shipment and carrier records in the company's transportation management system.
Coordinate delivery and pickup appointment scheduling directly with shippers and receivers.
Manage exception handling, including weather delays, mechanical issues, and driver-related disruptions, with timely customer communication.
Support billing and invoicing accuracy by ensuring rate confirmations reconcile with final invoices.
Maintain and audit carrier compliance documentation (insurance certificates, authority status, onboarding paperwork).

Carrier Sales

Source and secure capacity for open loads through carrier outreach, load boards, and an established carrier network.
Negotiate carrier rates within defined margin targets to protect account profitability.
Vet and onboard new carriers, verifying insurance coverage, safety ratings, and operating authority before tendering freight.
Build and maintain a reliable, diversified carrier base by lane, region, and equipment type.
Track carrier performance metrics, including on-time percentage and tender acceptance rate, to inform future carrier selection.
Manage day-to-day carrier relationships and serve as a point of escalation for carrier-side issues.

General Management & Cross-Functional Leadership

Serve as a flexible resource across accounts, stepping into pricing, operations, or carrier sales work wherever coverage gaps or urgent needs arise.
Act as an escalation point for pricing and account-level issues that require judgment beyond day-to-day execution.
Monitor margin performance across assigned accounts and flag erosion or risk before it becomes a financial issue.
Serve as a working bridge between sales/account management commitments and what operations and carrier sales can realistically deliver.
Own relationship management on select key accounts, including regular business reviews and issue resolution.
Support the COO with hiring, onboarding, and training of junior operations and carrier sales staff as the team scales.
Backfill the COO on select operational and strategic matters as needed.

Qualifications -

Required

Minimum 5 years of experience in freight brokerage or third-party logistics, with direct experience in pricing/bid analysis, brokerage operations, and carrier sales.
Demonstrated ability to build and manage lane pricing models and respond to RFPs/RFQs.
Strong working knowledge of a transportation management system (TMS) and load board platforms.
Proven track record negotiating carrier rates and managing carrier relationships.
Excellent organizational skills with the ability to manage multiple accounts and priorities simultaneously.
Strong written and verbal communication skills for daily interaction with customers, carriers, and internal stakeholders.

Preferred

Prior experience in a hybrid or generalist role spanning pricing, operations, and sales at a freight brokerage.
Experience managing or mentoring junior team members.
Familiarity with market rate benchmarking tools and freight market indices.
Advanced proficiency in Excel (pivot tables, lookups, margin modeling).
Bachelor's degree in supply chain management, business, logistics, or a related field (or equivalent professional experience).

Andover Logistics LLC is an equal opportunity employer.

Work Location: In person

Quick Apply

Refine Your Search

sales operations manager jobs in ferndale, mi

General Manager — Pricing, Operations & Carrier Sales

Carrier Sales & Operations Manager

Sales Operations Manager (Events)

District Manager of Retail Sales & Operations Blufox Mobile- Michigan

Commercial Lines Account Manager / Operations

Sales and Operations Management Trainee

Real Estate Operations Manager

Real Estate Operations Manager

Sales Manager, Sales Operations (Home Services)

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