Top 490 account representative Jobs in ferndale mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Clerk
Confidential —Oak Park, MI
- $17 - $20 an hour
- Full-time
- Customer service
- Office
- Microsoft Office
Quick Apply
Accounts Payable/Receivable Specialist
iDrive Auto Parts —Warren, MI
- $50,000 - $65,000 a year
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
11d
Benefits Account Manager
NFP Corp —Sterling Heights, MI
- $52,000 - $92,000 a year
- Full-time
- Hybrid work
- Background check
- Public speaking
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
DME Sales Account Manager
Integra Healthcare Equipment —Ferndale, MI
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Business development
- Travel reimbursement
- Health savings account
Quick Apply
Accounts Receivable Specialist
Alps Alpine North America, Inc. —Auburn Hills, MI
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Account Coordinator
Strategic Communication Group, Inc —Farmington Hills, MI
- $45,000 - $52,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
10d
Account Coordinator
Ulliance —Troy, MI
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Commercial Lines Insurance Account Manager
Action Insurance Service - Community Insurance Center —Utica, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Insurance Account Representative
Jasmine Ross Insurance Agency, Inc. —Westland, MI
- $40,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Tom Deedler - State Farm Agent —Novi, MI
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
Quick Apply
Accounts Payable Analyst
The Chemico Group —Southfield, MI
- Office
- High school diploma or GED
- Associate's degree
Quick Apply
Security Account Manager
Inter-Con Security Systems —Sterling Heights, MI
- $70,000 a year
- Overtime
- Background check
- CPR Certification
- Research
- Health insurance
- Dental insurance
Quick Apply
National Security Account Manager
Inter-Con Security —Detroit, MI
- $190,000 - $200,000 a year
- Full-time
- Background check
- Military
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Payroll and Accounts Payable Associate
City of Ecorse —Ecorse, MI
- From $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Client Manager (Account Manager) - Commercial Landscaping
United Lawnscape —Livonia, MI
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
12d
Accounts Payable Specialist - AI Trainer
DataAnnotation —Troy, MI
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
9d
Brand Ambassador
Bathworks Inc —Lake Orion, MI
- $16 - $20 an hour
- Full-time
- Computer literacy
- Public speaking
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
Senior Account Executive
RIM Recruitment Professionals —Detroit, MI
- $60,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Business development
- Leadership
Quick Apply
9d
Accounts Receivable Analyst
UHY LLP —Livonia, MI
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- No degree
- AD&D insurance
- Disability insurance
Quick Apply
14d

I want to receive the latest job alert for account representative in ferndale mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

account representative jobs near ferndale mi

Account Manager jobs in Novi, MI

Account Manager jobs in Sterling Heights, MI

Senior Account Executive jobs in Detroit, MI

Customer Service Representative jobs in Clinton Township, MI

Accounts Payable Clerk jobs in Anchorage, Ak

Accounts Payable jobs in Denton, Tx

Accounts Payable jobs in Louisville, Ky

Accounts Payable Clerk jobs in Pennsylvania

Accounts Payable Clerk jobs in Bellevue, Wa

Accounts Payable jobs in Mobile, Al

Accounts Payable Clerk jobs in Pasadena, Ca

Accounts Receivable jobs in Los Angeles, Ca

Account Manager jobs in Roanoke, Va

Account Manager jobs in Spartanburg, Sc

Remote Account Executive jobs in Atlanta, Ga

School Operations Manager jobs in New York, Ny

Account Manager jobs in La Crosse, Wi

Account Manager jobs in Fresno, Ca

Remote Account Manager jobs in Florida

Special Education Coordinator jobs in Little Rock, Ar

Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

account representative jobs in ferndale mi

Customer Account Coordinator - Manufacturing

Accounts Payable Clerk

Accounts Payable/Receivable Specialist

Benefits Account Manager

DME Sales Account Manager

Accounts Receivable Specialist

Account Coordinator

Account Coordinator

Commercial Lines Insurance Account Manager

Insurance Account Representative

Account Manager - State Farm Agent Team Member

Accounts Payable Analyst

Security Account Manager

National Security Account Manager

Payroll and Accounts Payable Associate

Client Manager (Account Manager) - Commercial Landscaping

Accounts Payable Specialist - AI Trainer

Brand Ambassador

Senior Account Executive

Accounts Receivable Analyst

I want to receive the latest job alert for account representative in ferndale mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected