Top 122 Customer experience specialist Jobs in Ferndale Wa

Clinical Laboratory Supervisor / Technical Quality Specialist
Family Care Network —Bellingham, WA
- $33.20 - $49.08 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Bachelor of Science
- Profit sharing
- Health savings account
Parts Counter Specialist for Farm Equipment Dealer - Lynden, Full-Time (1 Year Experience)
Farmers Equipment —Lynden, WA
- $22 - $25 an hour
- Full-time
- Spanish
- Dealership
- Research
- Health insurance
- Dental insurance
Quick Apply
Pro Sales Specialist - Contract sales - Monthly Bonus Potential - Bilingual Strongly Preferred
Lowe's Home Improvement —Bellingham, WA
- $19.50 - $27.30 an hour
- Full-time
- Bilingual
- Merchandising
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Enrollment Specialist
Unity Care NW —Bellingham, WA
- $22.12 - $34.02 an hour
- Overtime
- Spanish
- Microsoft Excel
- Customer service
- Paid jury duty
- Health savings account
1d
Energy Services Specialist
Opportunity Council —Bellingham, WA
- $21 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Asset Protection Specialist
Home Depot —Bellingham, WA
- $22.50 an hour
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Receiving Specialist
Cycle Gear —Bellingham, WA
- $19.48 - $21.48 an hour
- Part-time
- Merchandising
- Math
- Entry level
- Wellness program
- 401(k)
Quick Apply
Salon Customer Experience Specialist - Bellis Fair Mall
JCPenney —Bellingham, WA
- $19.25 - $24.07 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Photo Specialist
Walgreens —Ferndale, WA
- $17.13 - $19.00 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
Quality Assurance Specialist
HUB International —Bellingham, WA
- $30 - $38 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health savings account
- Disability insurance
Delivery Specialist
O'Reilly Automotive Stores —Everson, WA
- $17.13 - $23.50 an hour
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Specialist Apparel
DICK'S Sporting Goods —Bellingham, WA
- $22 - $30 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
1d
Shipping and Receiving Specialist (Part-Time)
Lynden Door —Lynden, WA
- $21.00 - $23.50 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Ability to lift 50 pounds
Quick Apply
Acquisition Specialist - State Farm Agent Team Member
Terry Stach - State Farm Agent —Bellingham, WA
- $55,000 - $95,000 a year
- Full-time
- Office
- Business development
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Merchandising Specialist
O'Reilly Automotive Stores —Lynden, WA
- $17.13 - $23.50 an hour
- Sales
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
Case Manager - Employment Specialist
Lifeline Connections —Bellingham, WA
- $23.98 - $26.36 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Substance Use Dependency Professional Trainee
Lifeline Connections —Bellingham, WA
- $26.46 - $29.27 an hour
- Full-time
- CPR Certification
- Heavy lifting
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
MEP Operations Specialist
Pacific Facility Solutions —Ferndale, WA
- $20 - $30 an hour
- Part-time
- Hybrid work
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Retirement plan
Quick Apply
1d
Reimbursement Specialist
Infusion Solutions —Bellingham, WA
- $26 - $32 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
Quick Apply
7d
Merchandising Specialist
PRE-US —Bellingham, WA
- $19.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Quick Apply

I want to receive the latest job alert for customer experience specialist in ferndale wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near ferndale wa

Clinical Laboratory Supervisor / Technical Quality Specialist

Family Care Network -
Bellingham, WA

Apply Now

Job Details

Full-time
$33.20 - $49.08 an hour

Benefits

Profit sharing
Health savings account
AD&D insurance
Health insurance
Unlimited paid time off
Dental insurance
Flexible spending account
Financial planning services
Paid time off
Uniform allowance
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Paid sick time

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Title: Laboratory Services Technical Quality Supervisor or Technical Quality Specialist

Location: FCN Laboratory Services

City: Bellingham, WA

Position: Full-time, 40 hours/week, flexible shift, hours vary, Lab hours are 8:00am - 10:00pm, non-exempt (hourly)

Compensation: The full wage scale is $33.20 - $49.08 per hour. We also offer a $3.00 per hour shift differential for eligible evening and weekend hours. Placement within the wage range is determined by the candidate’s relevant experience.

Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.

Health Benefits:

Three Medical plan options
Two Dental plans, including orthodontia for children and adults
Employer-paid Vision coverage for employee and family
Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
Flexible Spending Account (FSA), Healthcare and Dependent Care
Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
Voluntary Accident and Hospital insurance plans with annual wellness benefits

Eligibility for these benefits depends on your full-time or part-time status.

Time Off & Wellness:

Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
PSL accrues at 1 hour per 40 hours worked
EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

401(k) plan with employer match, both Traditional and Roth options available
401(k) Profit Sharing Plan
Free financial planning guidance to support your retirement goals

Eligibility for these programs is based on your years of service and required hours.

Additional Benefits:

Eligibility for FCN applicable bonuses
Annual uniform allowance for clinical staff
Reimbursement of renewal fees for required licensure for clinical staff

About FCN: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.

Job Summary: Under the direction of the Laboratory Services Manager, this position is responsible for operations and management of the laboratory staff and performing general medical technologist duties, overseeing the technical quality of the lab, and acts as a technical resource to Lab employees. Supports the Laboratory Services Manager by providing leadership and oversight of the day-to-day lab operations, including but not limited to, overseeing quality control and quality assurance programs, coordinating training, assisting with staffing, and coordinating and directing lab staff work. Must meet high quality standards of patient care and regulatory requirements in a manner that promotes and supports the Core Values of the Family Care Network.

Essential Job Functions

Ensure compliance with all federal/state regulations, FCN Lab’s Quality Assurance Program, and any other regulations and communicate policy or regulatory violations, and complete remedial actions along with the Laboratory Services Manager.
Manage quality control and quality assurance program and oversee quality control statistics with Laboratory Services Manager.
Implement new processes, instrumentation, and procedures effectively in the laboratory.
Write new procedures and update existing policies/procedures as needed with lab manager.
Oversee instrument preventative maintenance and troubleshooting.
Research and investigate laboratory-related problems and follow through with solutions.
Responsible for maintaining the inventory of supplies for the technical lab.
Ensure timely submission of packing slips by lab staff to Finance.
Contribute to set up and troubleshooting of processes within the Orchard Harvest Laboratory Information System (LIS) with the laboratory leadership team and IT staff.
Assist the EMR Support team in setup of effective laboratory-related processes within the EMR with the Laboratory Services Manager.
Perform delegated functions of moderate complexity laboratory technical consultant role using established FCN procedures following federal/state regulations & guidelines.
Participate in readiness of biannual survey of Medical Testing Site by the WSDOH.
Perform the duties skill set of their role (MA-P/MLT/MT/MLS/etc.) and function as a mentor, preceptor or trainer as needed for staff to achieve competency.
Assist with successful recruitment and selection, orientation and training, performance evaluation and disciplinary action for all aspects of lab personnel.
Regularly review and evaluate the work of the lab staff to provide performance and behavior feedback.
Completion of technical competency for all testing personnel.
Oversee the scheduling operations of the Processing Center, including schedule management & on-call rotation, reviewing of timesheets, & approval/denial of time off requests.
Provide coaching and disciplinary action in collaboration with Laboratory Services Manager.
Support on-going staff development through mentoring, cross training, and participation in education opportunities to improve or enhance job skills.
Ensure laboratory staff is operationally supported to provide ongoing patient-friendly care.
Manage patient complaints via phone or in person with the support of the Laboratory Services Manager.
Research and investigate laboratory-related problems and follow through with solutions.
Work with clinic staff & practice managers on issues related to laboratory services.
Identify areas to implement changes that improve patient care and make lab processes more efficient.
Participate in departmental and/or interdepartmental quality improvement activities.
Oversee janitorial and maintenance of lab space in coordination with Laboratory Services Manager.
Establish and maintain courteous and effective interactions with colleagues and patients.
Demonstrate a commitment toward meeting and exceeding the needs of our internal and external customers.
Participate in appropriate departmental and organizational meetings and committees as defined by supervisor and/or manager.
Additional duties as assigned.

Knowledge, Skills & Abilities

Utilize clinical knowledge and critical thinking skills in delivering safe and effective patient care per FCN standards within scope of license / certificate.
Knowledge of regulatory requirements, policies, standards, procedures, tools and protocols applicable to laboratory services operations.
Proven medical technology competence and knowledge of current medical terminology.
Skillful in performing maintenance and troubleshooting lab instruments.
Advanced computer skills including Microsoft Windows OS, Microsoft and health information systems.
Strong working knowledge of Outlook, data entry, simultaneous use of multiple computer systems.
Ability to concentrate for extended periods, utilize good judgement, work accurately under pressure and handle stress to meet deadlines.
Proven ability to organize and prioritize workload and problem solve/troubleshoot issues.
Strong detail-orientation.
Strong customer service both in person and via telephone.
Effective verbal, written and electronic communication with physicians, APPs, staff and patients.
Ability to work independently and meet deadlines as assigned.
Discern and maintain confidentiality in compliance with applicable laws (i.e., HIPAA).
Ability to establish and maintain effective working relationships as required by the duties of the position.
Perform the physical/functional responsibilities of the position.

Education & Experience

Bachelor of Science Degree, or equivalent knowledge and skills obtained through a combination of education, training, and experience, and ASCP certification or equivalent (Medical Technologist, Medical Laboratory Scientist, or Medical Laboratory Technician) strongly preferred. If not currently certified, certification is required within 6 months of working in this role. Maintain MA-P/BLS/MLS/MLT as required. High School or equivalent required.
Previous experience will include at least 4-6 years of clinical laboratory experience with demonstrated technical expertise in the division for which the individual is responsible.
Lead or supervisory experience preferred.

Physical Requirements

While performing the duties of this job, the employee is occasionally required to: climb stairs; balance, stoop, kneel, crouch. Employee is regularly required to: stand; walk and sit for long periods of time; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must be able to lift and/or move up to 30 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust and focus and discern colors.

Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.

Family Care Network is a Drug-Free, Equal Opportunity Employer.

Apply Now

Refine Your Search

customer experience specialist jobs in ferndale wa

Clinical Laboratory Supervisor / Technical Quality Specialist

Parts Counter Specialist for Farm Equipment Dealer - Lynden, Full-Time (1 Year Experience)

Pro Sales Specialist - Contract sales - Monthly Bonus Potential - Bilingual Strongly Preferred

Enrollment Specialist

Energy Services Specialist

Asset Protection Specialist

Receiving Specialist

Salon Customer Experience Specialist - Bellis Fair Mall

Photo Specialist

Quality Assurance Specialist

Delivery Specialist

Specialist Apparel

Shipping and Receiving Specialist (Part-Time)

Acquisition Specialist - State Farm Agent Team Member

Merchandising Specialist

Case Manager - Employment Specialist

Substance Use Dependency Professional Trainee

MEP Operations Specialist

Reimbursement Specialist

Merchandising Specialist

I want to receive the latest job alert for customer experience specialist in ferndale wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected