To be considered for this position, an application MUST be submitted through our website, www.lyon-county.org/jobs
Lyon County is accepting applications for a full-time, non-exempt Case Manager in the Senior Services Division of Human Services.
Senior Services Case Managers connect individuals age 60 and older with support services that help them remain independent in their homes and communities. Through a combination of home and office visits, you’ll have the opportunity to build relationships, solve problems, and make a meaningful difference in the lives of seniors. This position requires daily travel throughout Lyon County, with the home base located in Silver Springs, Nevada.
The Ideal Candidate Will:
- Be passionate about working with older adults and supporting their independence
- Demonstrate empathy while maintaining appropriate professional boundaries
- Exhibit patience, compassion, and understanding
- Possess strong, positive communication and interpersonal skills
- Be self-motivated and comfortable working independently
- Be flexible and able to adapt to changes in workload and daily schedules
- Enjoy meeting and working with people from a variety of backgrounds
- Approach challenges with a problem-solving mindset
Salary Range*:
- $28.31 - $45.31 per hour (Employee/Employer Paid PERS Retirement)
- $23.65 - $37.85 per hour (Employer Paid PERS Retirement)
*Employees is this classification typically start at the beginning of the salary range, with opportunities for salary advancement based on merit.
Lyon County offers an excellent benefits package, including:
- Medical - County pays 100% for employee coverage plus 50% spouse/dependent coverage
- Dental, Vision, Life - County pays 100% of employee only, dependent care at employee's cost
- Retirement benefits via the Nevada Public Employees Retirement System
- Twelve paid holidays; Paid vacation and sick leave
- Flexible spending programs for child care and unreimbursed medical expenses
- Voya deferred compensation program
- And more!
CLOSES: Tuesday, August 18, 2026
To be considered for this position, an application MUST be submitted through our website, www.lyon-county.org/jobs
SUMMARY OF JOB PURPOSE: Responsible for providing casework duties in various human service programs requiring a specialized programmatic or technical knowledge.
ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
- Provides casework services to individuals in the office and/or in the client’s home, in the areas of crisis intervention, stabilization, and goal planning.
- Conducts intakes, assessments and follow up appointments with individuals and family members, to obtain information for formulating program/service eligibility and case plans.
- Identifies social, economic and physical needs and barriers with clients; assesses client's support systems, available community resources and other factors to develop an appropriate case plan.
- Determines client eligibility for internal and external program services; collects client information; evaluates and verifies applicable client information.
- Educates clients about, available resources, community programs and program specific outcomes.
- Maintains all required documentation, records, and reports.
- Develops and maintains working relationships with other department staff and partner agencies to coordinate services for families.
- Provides job shadowing, mentoring, cross-functional training to new hires and other employees.
- Performs daily, monthly, quarterly, annual reporting and data entry.
- Facilitates community referral and follow-up with, on, or behalf of the client.
- Prepares complete and accurate case notes; writes correspondence, reports and other written materials; may prepare statistical reports and summaries.
- Explains agency and program guidelines, regulations and procedures; assists clients in completing required forms and in gathering necessary documentation.
- Ensures compliance with all federal, state, local, and department laws, regulations, and requirements.
- Contributes to the efficiency and effectiveness of service by offering suggestions and directing or participating as an active member of a work team.
- Represents the County with dignity, integrity, and high regard to client confidentiality.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience: High School Diploma/GED; AND three (3) years of experience providing direct human services to individuals and families; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills
Knowledge of:
- Program policies and procedures related to the provision of human services.
- Crisis intervention and peer counseling techniques.
- Interviewing techniques and conducting assessments.
- Codes, laws, and regulations related to the position.
- Knowledge of community resources and programs available to individuals.
- Standard office practices and procedures, including filing and the operation of standard office equipment.
- Record keeping principles and practices.
- Business arithmetic.
- Correct business English, including spelling, grammar and punctuation.
- Techniques for communicating with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.
- Computer applications related to the work.
Skill in:
- Interpreting, applying and explaining complex laws, codes, regulations and procedures.
- Providing client education and instruction and goal planning.
- Using initiative and independent judgment within established procedural guidelines.
- Assessing cases appropriately and utilizing the most appropriate community resources to provide effective client services.
- Interviewing and conducting assessments.
- Using equipment and instruments related to duties.
- Maintaining accurate records and files related to work performed.
- Contributing effectively to the accomplishment of team or goals, objectives and activities.
- Communicating effectively in oral and written forms.
- Professionally communicate with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.
- Organizing own work, setting priorities and meeting critical deadlines.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting; strength and agility to lift materials weighing up to 50 pounds; stamina to stand and walk for extended periods of time; vision to read printed materials and computer screens; hearing and speech to communicate in person or over the telephone.
Work is subject to extensive driving and performance under exposure to intense noise, biohazards, chemicals and odors.
Job Type: Full-time
Pay: $28.31 - $45.31 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
