Top 3 Guest service agent Jobs in Fernley, Nv

Front Desk Agent
Courtyard by Marriott Sparks —Sparks, NV
- $19 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Paid time off
Quick Apply
2d
Guest Service Agent
Fairfield Inn & Suites Reno Sparks —Sparks, NV
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d
SWING SHIFT BUDTENDER / FLOOR ADVISOR
Pure Tonic Dispensary —Sparks, NV
- $16 an hour
- 8 hour shift
- Background check
- Heavy lifting
- Windows
- Employee discount
Quick Apply
6d

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Overnight Guest Service Agent - Hilton Columbus Downtown
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Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.
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guest service agent jobs near fernley, nv

Front Desk Agent

Courtyard by Marriott Sparks
Sparks, NV

Quick Apply

Job Details

Full-time
$19 an hour
2 days ago

Benefits

Paid time off

Qualifications

Foreign language proficiency
Multilingual
Phone communication
Night audit
Greeting customers
Venue guest services
Hotel experience
Client interaction via phone calls

Full Job Description

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, a friendly demeanor, and the ability to handle guest inquiries efficiently. A background in hospitality or hotel management is preferred.

Duties

Greet guests upon arrival with a warm and welcoming attitude.
Manage the check-in and check-out process, ensuring accuracy in guest information.
Handle guest inquiries, requests, and complaints with professionalism and courtesy.
Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
Process payments and manage billing inquiries.
Conduct night audits as required, ensuring all transactions are accurately recorded.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist in managing reservations through phone calls or online systems.
Uphold high standards of phone etiquette while communicating with guests.

Requirements

Previous experience in hospitality or guest services is preferred.
Strong communication skills; bilingual or multilingual abilities are a plus.
Proficiency in hotel management software is advantageous.
Excellent phone etiquette and interpersonal skills.
Ability to work flexible hours, including nights and weekends as needed.
Strong problem-solving skills with a focus on guest relations.
A background in hospitality management is desirable but not mandatory.
Must be able to work independently as well as part of a team.

Join our team and contribute to creating memorable experiences for our guests!

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

Paid time off

Experience:

Hotel experience: 1 year (Preferred)

Ability to Commute:

Sparks, NV 89437 (Required)

Ability to Relocate:

Sparks, NV 89437: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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guest service agent jobs in fernley, nv

Front Desk Agent

Guest Service Agent

SWING SHIFT BUDTENDER / FLOOR ADVISOR

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