Top 191 Senior project manager Jobs in Ferris Tx

Customer Care Project Manager
JCPenney —Dallas, TX
- $81,000 - $189,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Store discount
- Paid holidays
Senior Program Manager - Fully Remote
Scalepex —Dallas, TX
- Full-time
- Remote
- 5 years
- Senior level
Quick Apply
Senior Project Manager
STV Group —Dallas, TX
- $179,064.64 - $204,645.30 a year
- Full-time
- School experience
- Construction site
- Bachelor's degree
- Health savings account
- AD&D insurance
Senior Technical Program Manager
GEICO —Dallas, TX
- $120,000 - $260,000 a year
- Full-time
- Computer Science
- Senior level
- Business
Senior Project Manager
Aperia —Dallas, TX
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Senior Project Manager
Suffolk Construction Company, Inc. —Wilmer, TX
- Full-time
- Oracle
- Construction site
- Writing skills
- Commuter assistance
- Fuel card
Senior Product Operations Manager
Bestow —Dallas, TX
- $160,000 - $185,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Senior Project Manager
Linesight —Dallas, TX
- $130,000 - $175,000 a year
- Full-time
- Construction site
- Experience equivalent to degree accepted
- Senior level
Program Management Sr Mgr - L6
Lockheed Martin Corporation —Grand Prairie, TX
- $164,200 - $423,700 a year
- Full-time
- Hybrid work
- Contracts
- Manufacturing
- Senior level
- Paid holidays
- Disability insurance
2d
Senior Project Manager
MCKISSACK & MCKISSACK —Dallas, TX
- $140,000 - $165,000 a year
- Urgently hiring
- School experience
- Driver's License
- Presentation skills
- Commuter assistance
- Health savings account
Quick Apply
7d
Sr Project Manager
CBRE —Dallas, TX
- $180,000 - $189,000 a year
- Full-time
- Computer Science
- Construction site
- Office
- Relocation assistance
- Health insurance
13d
SENIOR PROJECT LEADER
Methodist Health System —Dallas, TX
- Full-time
- 5 years
- Master's degree
- Mentoring
Senior Construction Project Manager - Transportation Infrastructure
Jacobs —Dallas, TX
- $206,400 - $300,000 a year
- Full-time
- Office
- Bachelor's degree
- Budgeting
- Paid holidays
- Health insurance
Senior Project Manager - Dallas, TX
Mckissack & Mckissack —Dallas, TX
- $140,000 - $165,000 a year
- Urgently hiring
- School experience
- Office
- Driver's License
- Commuter assistance
- Health savings account
7d
Senior Engagement Manager, AWS Professional Services, Non-Profit Healthcare focus
Amazon Web Services, Inc. —Dallas, TX
- $153,600 - $207,700 a year
- Full-time
- 5 years
- AWS
- Presentation skills
- AD&D insurance
- Health insurance
13d
Senior Engineering Delivery Manager
F & I Sentinel Llc —Dallas, TX
- $140,000 - $160,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Senior Project Manager, Project & Development Services
Cushman & Wakefield —Dallas, TX
- $114,750 - $135,000 a year
- Full-time
- Bachelor of Science
- Engineering
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Sr. Program Lead, Healthy Living
American Heart Association —Dallas, TX
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
15h
Senior Project Coordinator
University of North Texas - Dallas —Dallas, TX
- Full-time
- Mid-level
- Office
- University
Project Manager I (Senior Living)
BKV Group —Dallas, TX
- $115,000 - $130,000 a year
- 11+ years
- Master's degree
- Bachelor's degree
- Flexible schedule

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Customer Care Project Manager

JCPenney -
Dallas, TX

Apply Now

Job Details

Full-time
$81,000 - $189,000 a year

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Stakeholder relationship building

Full Job Description

Overview:

Project Manager Customer Care

The Project Manager, Customer Care is responsible for leading and executing strategic initiatives that drive operational excellence, technology innovation, and business transformation within the Customer Care Contact Center. This role partners closely with cross-functional stakeholders, vendors, and senior leadership to deliver projects that enhance the customer and associate experience, improve efficiency, reduce costs, and maximize return on investment. This position needs to seamlessly operate at both the strategic and tactical levels, possessing strong project management expertise, outstanding communication skills, and the ability to analyze complex data to identify opportunities, mitigate risks, and drive informed business decisions.

Primary Responsibilities

Project & Program Management - Lead end-to-end project management for Customer Care initiatives, including technology enhancements, process improvements, vendor integrations, and multi-brand strategic programs. Develop, maintain, and execute comprehensive project plans, timelines, resource allocations, budgets, and deliverables. Monitor project progress, identify risks and dependencies, implement mitigation strategies, and ensure successful project delivery within scope, budget, and timeline. Apply change management and governance practices to support evolving business priorities and project requirements. Drive continuous improvement by identifying efficiencies, cost-saving opportunities, and operational enhancements that improve customer and associate experiences.
Business Analysis & Continuous Improvement - Analyze operational and project-related data to identify trends, performance gaps, and opportunities for improvement. Recommend and implement solutions that improve service quality, productivity, customer satisfaction, and associate engagement. Support broader company initiatives and strategic priorities through thoughtful analysis, planning, and execution.
Stakeholder Management - Partner with business leaders and key stakeholders to define project objectives, align priorities, and support strategic decision-making. Build and maintain strong relationships with internal teams, external vendors, and third-party partners to ensure successful collaboration and project outcomes. Facilitate communication across functions, ensuring all stakeholders remain informed, engaged, and aligned throughout the project lifecycle. Manage vendor performance, contracts, and partnerships while identifying opportunities to create synergies and optimize investment.
Reporting & Executive Communication - Prepare and deliver project status updates, business reviews, and executive presentations for senior leadership. Escalate risks, issues, and critical decisions in a timely and solutions-oriented manner. Provide data-driven insights, recommendations, and action plans to support business objectives and operational performance.

Core Competencies & Accomplishments

Bachelor’s degree in business, technology, project management, operations, related field or equivalent experience.
1–3 years of project management experience, preferably within a customer care contact center operation, technology, or a related environment.
Prefer PMP certification or progress toward PMP certification and experience managing vendor relationships and third-party partnerships.
Experience coordinating cross-functional projects involving multiple stakeholders and competing priorities.
Strong analytical and problem-solving abilities with the ability to make data-driven recommendations.
Excellent verbal, written, presentation, and stakeholder management skills.
Experience with Workforce Management (WFM) tools and customer service technologies. Familiarity with Agile, Waterfall, or hybrid project management methodologies.
Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Experience using project management platforms and collaboration tools.
Competencies: Customer Focus, Embrace Accountability, Strategic Thinking, Drive Execution, Collaborate Effectively, Cultivate Learning

What You Get

Enjoy a rewarding career at Catalyst Brands, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at some of America's most iconic brands.

Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and a generous associate merchandise discount.
Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About Catalyst Brands

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. We are leveraging our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst Brands we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all. For more opportunities to join our team please visit our careers page.

Pay Range: USD $81,000.00 - USD $135,000.00 /Yr.

Apply Now

Refine Your Search

senior project manager jobs in ferris tx

Customer Care Project Manager

Senior Program Manager - Fully Remote

Senior Project Manager

Senior Technical Program Manager

Senior Project Manager

Senior Project Manager

Senior Product Operations Manager

Senior Project Manager

Program Management Sr Mgr - L6

Senior Project Manager

Sr Project Manager

SENIOR PROJECT LEADER

Senior Construction Project Manager - Transportation Infrastructure

Senior Project Manager - Dallas, TX

Senior Engagement Manager, AWS Professional Services, Non-Profit Healthcare focus

Senior Engineering Delivery Manager

Senior Project Manager, Project & Development Services

Sr. Program Lead, Healthy Living

Senior Project Coordinator

Project Manager I (Senior Living)

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