Top 25 Desktop support Jobs in Festus, Mo

IT Support Specialist
Reinsurance Associate Inc. —Fenton, MO
- $50,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
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4d
Technical Support and Customer Service Representative
Global Surgical Corporation —St. Louis, MO
- $26 - $28 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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14d
Technical Customer Support Representative
Midwest Gun Works —Pevely, MO
- Email
- Office
- Typing
- Communication skills
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Crystal City, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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IT Support Specialist

Reinsurance Associate Inc.
Fenton, MO

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Job Details

Full-time
$50,000 - $62,000 a year
4 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

IT user and group management
Data permissions
Windows
Productivity software support
Desktop (troubleshooting support)
Desktop applications
IP networking
Access control management
Desktop administration

Full Job Description

Join a Growing Company Where Technology Makes a Difference

At Wise F&I, we're more than a provider of automotive protection products. For over 30 years, we've helped customers, lenders, insurance partners, and dealerships succeed through innovative solutions and exceptional service. As a rapidly growing leader in the automotive F&I industry, we administer a wide range of protection products, including Vehicle Service Contracts (VSC), TireWheel, Appearance Protection, GAP, Key Replacement, and Theft Deterrent programs backed by A-rated insurance carriers.

We're looking for an IT Support Specialist who enjoys solving problems, helping people, and growing their technical skills in a collaborative environment. If you're passionate about technology and take pride in delivering excellent customer service, we'd love to hear from you.

Why Join Wise F&I?

Be part of a stable, growing company with over 30 years of industry success
Work alongside experienced IT professionals and gain exposure to a wide range of technologies
Make a direct impact by supporting employees across the organization
Enjoy a modern, professional work environment
Opportunities to develop your technical skills and expand your career in IT
Competitive compensation and comprehensive benefits package

About the Role

As an IT Support Specialist, you'll serve as a key resource for employees by providing technical support, troubleshooting hardware and software issues, managing user accounts, and ensuring team members have the technology they need to succeed.

This role is ideal for someone who enjoys a mix of hands-on technical work, customer support, and continuous learning. You'll work closely with our Senior Systems Engineer and gain valuable experience across multiple areas of IT operations and infrastructure.

What You'll Do

Provide friendly, responsive technical support to employees across all departments
Troubleshoot and resolve hardware, software, printer, connectivity, and user access issues
Manage service desk tickets, ensuring timely resolution and excellent customer service
Escalate complex issues when appropriate and follow through to successful completion
Create, maintain, and manage user accounts and permissions in Active Directory and ONWise
Configure, deploy, maintain, and troubleshoot workstations, laptops, peripherals, and software applications
Support new employee onboarding by preparing equipment, configuring system access, and assisting with technology orientation
Assist with IT projects and technology initiatives under the guidance of senior IT staff
Maintain accurate inventory and asset records for company technology equipment
Identify recurring issues and recommend improvements to increase efficiency and enhance the employee experience

Required Skills / Experience:

Associate degree or technical certification from an accredited technical college preferred
1 to 3 years of experience in technical support, service desk, desktop support, or a related IT role
Working knowledge of Windows workstations, Microsoft 365 applications, user account administration, and common desktop support practice
Experience with Active Directory user and group administration
Familiarity with basic networking concepts, including TCP/IP, DNS, wireless connectivity, and VPN access

Comprehensive Benefits:

Competitive salary wage (40 hrs/week)
Annual Performance Evaluation w/ Compensation Review
Bright, Modern Work Spaces
9 Paid Holidays (per year)
Paid Vacation Days
401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting)
Insurance - paid benefits include Health, AD&D, Life and L/T Disability
Voluntary benefits include Dental, Vision, Life and S/T Disability

Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.

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desktop support jobs in festus, mo

IT Support Specialist

Technical Support and Customer Service Representative

Technical Customer Support Representative

Seasonal, Operations Technical Specialist (Part Time)

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