Top 126 Director of customer service Jobs in Findlay, Oh

Wellness Director
StoryPoint —Findlay, OH
- Weekends as needed
- Mid-level
- Travel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Assistant Director of Alumni Engagement & Connections
Bowling Green State University —Bowling Green, OH
- Weekends as needed
- Mid-level
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance
Director of enrollment operations
Bluffton University —Bluffton, OH
- 5 years
- Driver's License
- University
6d
Operations Director – 12 month position
Montessori School of Bowling Green —Bowling Green, OH
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Retirement plan
Director of Player Development - Women's Basketball
Bowling Green State University —Bowling Green, OH
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Director of Customer Service
Betco Corporation —Bowling Green, OH
- Call employer
- Microsoft Outlook
- 5 years
- ERP systems
Quick Apply
Executive Director for Campaigns and Donor Relations
Bowling Green State University —Bowling Green, OH
- Full-time
- Master's degree
- 8 years
- University
- Paid holidays
- Disability insurance
Director of Finance
City of Bowling Green —Bowling Green, OH
- $112,787 - $157,902 a year
- Full-time
- Office
- Finance
- Supervising experience
- Paid parental leave
- Health savings account
Quick Apply
Director of Patient Accounts / Finance / Full Time / Days
Wood County Hospital Assn —Bowling Green, OH
- Full-time
- Hospital
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Director of Nursing
Primrose Retirement Communities —Findlay, OH
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing (DON)
Remedy Recruitment, LLC —Arlington, OH
- $90,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Bachelor of Science in Nursing
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Director of CPA firm
Kress & Company, LLC —Bowling Green, OH
- Full-time
- Background check
- Microsoft Outlook
- Management
- Flexible schedule
Quick Apply
Customer Service Representative
First National Bank —Pandora, OH
- Up to $16 an hour
- Part-time
- Bachelor of Science
- Office
- High school diploma or GED
Quick Apply
10d
Part-time Customer Service Representative
First National Bank of Pandora —Ottawa, OH
- From $16 an hour
- Part-time
- Office
- In-person
- Communication skills
- 401(k)
- On-the-job training
Quick Apply
Customer Service
Bluffton Family YMCA —Bluffton, OH
- From $11 an hour
- Part-time
- Background check
- Customer service
- High school diploma or GED
- 403(b)
Quick Apply
Customer Service Representative
Laminate Technologies —Tiffin, OH
- Office
- High school diploma or GED
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
12d
Part-time Customer Service Representative
First National Bank of Pandora —Bluffton, OH
- From $16 an hour
- Part-time
- Office
- In-person
- Communication skills
- 401(k)
- On-the-job training
Quick Apply
Director of Procurement Strategy & Operations
Kalmbach Feeds Inc —Upper Sandusky, OH
- Full-time
- Office
- Mentoring
- Contracts
Quick Apply
Customer Service Representative
Motion Industries (MOT) —Findlay, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
1d
Director of student media and media operations
Bluffton University —Bluffton, OH
- Weekends as needed
- Mid-level
- Master's degree
- University

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Wellness Director

StoryPoint -
Findlay, OH

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Mid-level
Leadership

Full Job Description

Wellness Director

StoryPoint Findlay

LPN Required

Position Summary:

The Wellness Director is responsible for the overall direction, administration and coordination of clinical resident care services by delivering a 1440 experience, optimizing performance and leading employee connections within our community.

Required Experience for Wellness Director:

Licensed Practical Nurse (LPN) or Registered Nurse (RN) registered within the State preferred. CDP required prior to or upon hire within 90 days. Assisted Living/Memory Care experience preferred.
Leadership experience preferred.
Proven ability to manage revenue and financials successfully.
Proven high performer.
Ability to work successfully through complex issues; problem solve.

Accountabilities for Wellness Director:

Lead, manage, and overall accountability for your team and their performance.
Revenue for Wellness, Evaluations & Care Conferences and Service Plans: Responsible for ensuring right care, at the right price with the right staff.
Alzheimer and Dementia Program Coordinator.
Understanding and leading to our 1440 care standards.
Clear Communication of Vision: Ability to translate how our organizational, community and wellness goals relate to our team, staff and residents.
Community Leader Partnership (including skilled care): Leading relationships with fellow community leaders and external partners by meeting and following through on action items.

Other Key Responsibilities for Wellness Director:

Wellness Marketing: Own the relationships with your Executive Director and Sales Team and market wellness throughout the community by increasing, visibility, credibility and trust.
Perform admission and ongoing evaluations of residents every 6 months, upon return from Hospital or skilled environment, or change of condition (initiate care conference) and use this information to set measurable goals and outcomes for residents that meet the physical, mental, and psychosocial needs.
Manage all appropriate state regulations and auditing to ensure our community is in compliance.
Obtain written orders for any necessary changes to care plan.
Verification of MARS/TARS and communicate with pharmacy to assure accuracy of medication and treatment administration.
Reviews incident reports submitted by staff members to determine if an assessment/care conference needs to be performed on an existing resident & address any personnel issues which are identified.
Communication of all emergency policies and provision of updated information to staff.
Work toward continual improvement of the overall organization.
Available to work a flexible schedule including on call, weekends, and holidays when necessary.
Perform other duties as assigned

Skills for Success:

Applying knowledge of our business and competition to advance organization.
Managing complex situations
Building strong resident relationships, 1440 Care Standards.
Consistently achieves results, even under tough circumstances.
Planning, scheduling and prioritizing to meet community needs
Building strong teams and applying a diverse skill set to achieve goals
Managing conflict resourcefully while minimizing drama.
Sharing our vision and strategy to motivate others to action.
Relating openly and comfortably with diverse groups of people.
Understanding our organizational structure and navigates through policies, regulations, functional, community and home office team relationships.
Communicating clearly and frequently.
Stepping up to address difficult issues, saying what needs to be said.
Being open to try new things and learns from successes and failures.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We are fortunate to serve seniors, employers, employees, patients, and each other.

StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work- life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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Refine Your Search

director of customer service jobs in findlay, oh

Wellness Director

Assistant Director of Alumni Engagement & Connections

Director of enrollment operations

Operations Director – 12 month position

Director of Player Development - Women's Basketball

Director of Customer Service

Executive Director for Campaigns and Donor Relations

Director of Finance

Director of Patient Accounts / Finance / Full Time / Days

Assistant Director of Nursing

Director of Nursing (DON)

Director of CPA firm

Customer Service Representative

Part-time Customer Service Representative

Customer Service

Customer Service Representative

Part-time Customer Service Representative

Director of Procurement Strategy & Operations

Customer Service Representative

Director of student media and media operations

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