Top 101 Insurance manager Jobs in Finland Pa

Contact Center Team Leader, FPRS (Hybrid)
Guardian Life Insurance Company —Bethlehem, PA
- $68,970 - $113,310 a year
- Email
- Hybrid work
- Microsoft Excel
- Bachelor of Science
- Mid-level
FPRS CARE Leader, Inforce Operations (Hybrid)
Guardian Life Insurance Company —Bethlehem, PA
- $68,970 - $113,310 a year
- Email
- Hybrid work
- Microsoft Outlook
- Management
- Bachelor of Science
- Work from home
Client Manager - PA Small Group
Highmark Inc. —Blue Bell, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
12d
Regional Account Manager - Executive Benefits (Hybrid)
Guardian Life Insurance Company —Bethlehem, PA
- $68,970 - $113,310 a year
- Email
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Disability insurance
Hotel Sales Manager
TKo Hospitality Management —Kutztown, PA
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Microsoft Access
- Word processing
- Health savings account
- Paid holidays
Quick Apply
3d
Automotive Finance and Insurance Manager
The Faulkner Automotive Group —Doylestown, PA
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Relationship Manager/Associate Agency Representative (Wayne, PA)
Apogee Insurance Group —Wayne, PA
- Office
- Bachelor's degree
- 1 year
- Food provided
Quick Apply
Account Manager - State Farm Agent Team Member
Lori Pellegrini Henry - State Farm Agent —Lafayette Hill, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Sales Staff Manager
Western & Southern Life —Wayne, PA
- $50,000 - $90,000 a year
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12h
Business Manager
Campers Inn RV —Hatfield, PA
- $100,000 - $150,000 a year
- Full-time
- Dealership
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Retail Manager Sustainable Fashion
Greene Street —North Wales, PA
- $38,000 - $45,000 a year
- Full-time
- Mid-level
- In-person
- Retail management
- Store discount
- Paid training
Quick Apply
Retail Manager Sustainable Fashion
Greene Street —Wayne, PA
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- In-person
- Retail management
- Store discount
- Paid training
Quick Apply
Account Manager
Colonial Life —Pennsburg, PA
- Mid-level
- Mentoring
Dental Standards Leader
Guardian Life Insurance Company —Bethlehem, PA
- $86,210 - $141,635 a year
- Email
- 5 years
- Master's degree
- Bachelor's degree
PL Supervisor
SATANOFF INSURANCE & FINANCIAL SERVICES —Wayne, PA
- Mid-level
- Office
- Communication skills
Quick Apply
Account Manager - State Farm Agent Team Member
Ryan Hassinger - State Farm Agent —Chalfont, PA
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Consultant, IT Project Manager with P&C Insurance Experience
Voyage Advisory —Conshohocken, PA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- SharePoint
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Korey Minahan - State Farm Agent —Doylestown, PA
- $51,300 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
- Marketing
- Profit sharing
- 401(k)
Quick Apply
Automotive Finance Manager - North Penn VW
Brown & Brown —Colmar, PA
- $90,000 - $150,000 a year
- Urgently hiring
- 18 years or older
- Management
- Dealership
- Dental insurance
- 401(k)
Quick Apply
6d
F&I Manager
Camping World —Boyertown, PA
- $100,000 - $180,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply

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insurance manager jobs near finland pa

Contact Center Team Leader, FPRS (Hybrid)

Guardian Life Insurance Company -
Bethlehem, PA

Apply Now

Job Details

Full-time
$68,970 - $113,310 a year

Qualifications

Customer communication

Full Job Description

What It is Like to Work for Guardian

As a Contact Center Team Leader supporting our Financial Protection & Retirement Solutions (FPRS) group, you will be at the heart of our Contact Center’s day to day operations. You will have the opportunity to lead, manage, coach, develop, and motivate an award-winning team of frontline colleagues to meet our commitments to customers while living our Guardian Values. You will demonstrate leadership competencies and behaviors needed to influence change and accelerate impact through a consumer centric, growth mindset.

The role of a Contact Center Team Leader is instrumental in exceeding customer service expectations, and achieving individual, team, and organizational performance goals. Your contributions will be critical in driving colleagues to reach the highest level of service excellence, colleague engagement, continuous improvement of operational processes and self-service offerings, while adhering to compliance and security requirements.

You will:

Lead day-to-day business operations and achieve optimal service results, serving as primary point of contact for colleagues, critical business partners and customer escalations

Oversee and inspire a high performing team through daily coaching, delivery of training to new and seasoned colleagues, call/contact listening, providing tailored development feedback to each team member, and driving colleague engagement

Effectively execute and manage budgeted resources against business goals to ensure that commitments and key performance metrics are achieved

Proactively monitor schedule adherence and behaviors to ensure team members are in the right place, at the right time, to effectively serve our customers

Proactively analyze root-cause issues that generate escalations, unnecessary customer effort, or multiple contacts on same service issue, adversely impacting the overall customer experience

Provide thoughtful responses to customer experience feedback, assisting with service recovery and/or implementing business improvements to drive persistency and service excellence

Proactively identify and communicate with senior leadership regarding business performance, adverse impact of decisions on customers and potential risks to the business

Effectively lead and/or collaborate on department projects and ongoing recruitment strategy

Manage annual performance review process, helping leadership team to set annual objectives/goals and key result thresholds

Partner on new program initiatives and rollouts, with an emphasis on digital advancements, automation, operational efficiency, and service excellence

Create a culture of diversity and innovation where colleagues feel safe and empowered to share their thoughts/ideas; effect change that will benefit team and enhance service experiences

You have:

BA/BS degree preferred, or equivalent work experience

Three plus years of insurance, or other financial service industry experience, preferred

Excellent leadership, analytical, verbal & written communication skills, and emotional intelligence

Exceptional level of accountability, discretion, and independent decision making

Ability to create effective relationships with senior leaders, peers, colleagues, and partners and be recognized as a trusted subject matter expert and resource

Ability to effectively prioritize tasks, take initiative and problem-solve

Excellent time management and organizational skills

Experience analyzing business area quality and productivity standards

Strong ability to simultaneously manage multiple business processes or functions

Proficiency in Microsoft products (Word, Excel, Powerpoint, OneNote)

Location:

Primary office location - Bethlehem, PA or Pittsfield, MA

Hybrid work arrangement - expectation of at least 3 days in the office

Occasional travel to meet business needs

Salary Range:

$68,970.00 - $113,310.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Apply Now

Refine Your Search

insurance manager jobs in finland pa

Contact Center Team Leader, FPRS (Hybrid)

FPRS CARE Leader, Inforce Operations (Hybrid)

Client Manager - PA Small Group

Regional Account Manager - Executive Benefits (Hybrid)

Hotel Sales Manager

Automotive Finance and Insurance Manager

Customer Relationship Manager/Associate Agency Representative (Wayne, PA)

Account Manager - State Farm Agent Team Member

Sales Staff Manager

Business Manager

Retail Manager Sustainable Fashion

Retail Manager Sustainable Fashion

Account Manager

Dental Standards Leader

PL Supervisor

Account Manager - State Farm Agent Team Member

Consultant, IT Project Manager with P&C Insurance Experience

Account Manager - State Farm Agent Team Member

Automotive Finance Manager - North Penn VW

F&I Manager

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