Top 11 Senior customer service representative Jobs in Firestone, Co

Sr. Customer Service Representative- Belting
Motion Industries (MOT) —Denver, CO
- $27.06 - $35.22 an hour
- Full-time
- 5 years
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
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Sr. Customer Success Manager - Government
Propelus —Boulder, CO
- $100,000 - $110,000 a year
- Full-time
- Remote
- Senior level
- Health savings account
- Health insurance
Senior Customer Success Manager, Looker
Google —Boulder, CO
- $135,000 - $196,000 a year
- Full-time
- Sales
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
Senior Advisor, Client Engagement—Media and Audience Strategy
Epsilon —Westminster, CO
- $96,000 - $144,000 a year
- Email
- Hybrid work
- Bachelor's degree
- Fair chance
- Experience equivalent to degree accepted
- Commuter assistance
- Paid holidays
Sr. Director - Customer Experience
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Marketing
- Research
- Office
- Paid holidays
- Health insurance
Sr. Director, Client Engagement
Epsilon —Westminster, CO
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- Paid holidays
Sr. Director, Customer Care
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Writing skills
- Office
- Finance
- Paid holidays
- Health insurance
Senior Customer Success Manager
Spekit —Denver, CO
- $120,000 - $127,000 a year
- Full-time
- Hybrid work
- Analysis skills
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Sr. Customer Service Representative- Belting

Motion Industries (MOT) -
Denver, CO

Quick Apply

Job Details

Full-time
$27.06 - $35.22 an hour

Benefits

Paid holidays
Health insurance
401(k)

Qualifications

Customer communication
Customer returns handling
High school diploma or GED

Full Job Description

SUMMARY:

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

JOB DUTIES

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.
Responds to complex customer inquires regarding products, provides quotes, and handles order entry.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.
Reliability, organization, and attention to detail required.

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Pay: $27.06 - $35.22 / hour

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Refine Your Search

senior customer service representative jobs in firestone, co

Sr. Customer Service Representative- Belting

Sr. Customer Success Manager - Government

Senior Customer Success Manager, Looker

Senior Advisor, Client Engagement—Media and Audience Strategy

Sr. Director - Customer Experience

Sr. Director, Client Engagement

Sr. Director, Customer Care

Senior Customer Success Manager

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