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Donor Center Technician 1

Octapharma
Indianapolis, IN

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Computer operation
Maintaining an organized workspace
Customer service
Basic math
High school diploma or GED
Computer skills

Full Job Description

Job Summary

Responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance.

This is What You’ll Do

Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
Maintains high level of customer service and positive donor experience.
Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
Maintains Donor confidentiality based on company policy.
Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
Performs donor vitals evaluation per Standard Operations Procedure.
Performs finger stick for Microhematocrit and Total Protein determination.
Register applicant donors per Standard Operating Procedures.
Set-up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.
Disconnects donor after plasmapheresis process is completed.
Maintains proper ratio to ensure donor safety and quality of product.
Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
Handles tested and untested product, as well as product with unsuitable test results.
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
Performs other job-related tasks, as assigned.

This is What it Takes

High school diploma or equivalent (GED) required.
Three (3) months’ experience in clerical or customer service position preferred.
Specific certification or licensing based on State requirements.
Basic computer knowledge and skills required.
Ability to speak, read, write (legibly and accurately), and understand English required.
Bilingual in Spanish preferred (location specific).
Strong customer service skills required.
Strong organizational skills required.
Ability to read, follow, and interpret regulations, instructions and manuals required.
Ability to understand verbal instruction required.
Ability to read numbers on screening equipment and perform basic mathematical calculations required.
Effective communication skills required.
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
Attendance and punctuality required.

Physical Requirements

Always utilize all required and appropriate PPE (Personal Protective Equipment).
Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty-five pounds.
Ability to bend, stoop, or kneel.
Occupational exposure to blood borne pathogens.
Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
Enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.
https://careers.octapharmaplasma.com/us/en/donor-center-technician-i

Do Satisfying Work. Earn Real Rewards and Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time

Pay Transparency

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

octapharmaplasma.com

And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!

INNER SATISFACTION.
OUTSTANDING IMPACT.

Apply Now

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