Top 82 Crm administrator Jobs in Fishers In

Employee Benefits Account Manager
Higginbotham —Indianapolis, IN
- Microsoft Outlook
- 5 years
- Writing skills
- Wellness program
- Paid holidays
Service Administrator (Part-Time)
Harley-Davidson of Indianapolis —Fishers, IN
- From $15 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organizational skills
Quick Apply
Sr. Grants Administrator
American Heart Association —Indianapolis, IN
- $100,000 - $110,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Wellness program
- Paid holidays
4d
Dynamics365 Administrator
LATICRETE International, Inc. —Indianapolis, IN
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
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Receptionist/Office Support
REMAX Advanced Realty —Indianapolis, IN
- $17.10 - $21.00 an hour
- Part-time
- Inventory management
- Office
- High school diploma or GED
- Paid holidays
- Paid time off
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5d
Applied Epic Manager/System Administrator
Gregory & Appel Inc —Indianapolis, IN
- 5 years
- ERP systems
- Office
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5d
Revenue Planning & Intelligence
defi AUTO LLC —Indianapolis, IN
- $98,000 - $125,000 a year
- Full-time
- 5 years
- Finance
- Analysis skills
Quick Apply
11d
Population Health Analyst
Unified Group Services Inc —Anderson, IN
- Full-time
- Customer service
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Production Coordinator/New Services Administrator - Entry Level - Seasonal
Balance Claims —Indianapolis, IN
- $18 - $20 an hour
- Seasonal
- Computer literacy
- Writing skills
- Business development
Quick Apply
Enrollment and Operations Specialist
Rooted School Indianapolis —Indianapolis, IN
- Full-time
- School experience
- Spanish
- Mid-level
Quick Apply
ServiceTitan CRM and Operations Specialist
Summers Plumbing Heating & Cooling —Brownsburg, IN
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Paid holidays
- Disability insurance
Quick Apply
CRM and Business Systems Analyst
Federal Home Loan Bank of Indianapolis —Indianapolis, IN
- $74,000 - $87,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Sales and Enrollment Growth Specialist
Music for All, Inc. —Indianapolis, IN
- Full-time
- Mid-level
- Office
- Presentation skills
- Travel reimbursement
- Health insurance
Quick Apply
Vendavo Pricing Administrator
Arcwood Environmental, LLC —Indianapolis, IN
- Oracle
- 5 years
- Agile
Quick Apply
13d
Food Service Sales Operations Specialist
Red Gold Inc. —Elwood, IN
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Disability insurance
Quick Apply
Office Manager (Office Administrator)
FlyLock Security Solutions - Fort Wayne/Indianapolis —Indianapolis, IN
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Internal Wellness Specialist
Unified Group Services Inc —Anderson, IN
- Full-time
- Mid-level
- Windows
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Business Development Manager - Peak Performance Team - Indianapolis, IN
Peak Performance Team —Indianapolis, IN
- $120,000 - $150,000 a year
- Email
- Microsoft Word
- Dealership
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
ServiceNow Technical Consultant
Tenon —Indianapolis, IN
- $110,000 - $130,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Business Development Manager
Peak Performance Team —Indianapolis, IN
- $6,000 - $15,000 a month
- Microsoft Word
- Dealership
- Computer literacy
- Health insurance
- 401(k)
Quick Apply

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Employee Benefits Account Manager

Higginbotham -
Indianapolis, IN

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Health insurance policy knowledge
Employee relationship building
Life & Health Insurance License

Full Job Description

Position Summary:

The Account Manager, Employee Benefits serves as the primary relationship manager for assigned employee benefits clients, ensuring exceptional service, client retention, and strategic benefits planning. This role partners with producers, consultants, carriers, vendors, and internal team members to develop and implement competitive benefits solutions while ensuring compliance with applicable regulations. The Account Manager acts as a trusted advisor, leading renewal strategies, client meetings, employee communications, and ongoing benefit program management to support client objectives and long-term success.

Supervisory Responsibilities:

Provide day-to-day leadership and guidance to Account Relationship Managers (ARMs), Senior ARMs, Benefits Specialists, and Senior Benefits Specialists, as applicable.
Support employee development, training, and performance improvement initiatives.
Participate in recruitment and interview processes as needed.

Essential Tasks:

Manage and maintain strong client relationships to ensure satisfaction, retention, and long-term growth.
Lead all aspects of the client renewal process, including marketing, carrier negotiations, cost analysis, recommendations, and implementation.
Develop and execute strategic benefits plans aligned with client goals and financial objectives.
Facilitate annual service planning and core client meetings, delivering actionable insights and recommendations.
Gather client information, prepare requests for proposals (RFPs), and obtain alternative plan designs and carrier quotations.
Act as liaison between clients, insurance carriers, third-party administrators, and benefit vendors.
Coordinate implementation of new clients, including onboarding activities, timelines, and carrier setup.
Manage mid-year plan changes, vendor implementations, and ongoing service requests.
Prepare and present open enrollment materials and employee benefit communications through virtual and in-person meetings.
Assist employees and clients with policy inquiries, claims issues, billing concerns, and coverage questions.
Ensure client compliance with applicable regulations including ERISA, COBRA, HIPAA, ACA, and other employee benefits requirements.
Conduct compliance reviews and support required filings and documentation.
Complete and validate pre-renewal and renewal documentation to ensure accuracy and timely submissions.
Support sales and consulting teams in finalist meetings, presentations, and new business opportunities.
Identify opportunities for expanded service offerings and additional client solutions.
Assist with implementation and utilization of benefits technology platforms, online enrollment systems, and benefit administration tools.
Support wellness initiatives and employee engagement strategies.
Maintain accurate client records and workflow management within agency systems and CRM platforms.
Perform other duties as assigned.

Specific Knowledge, Skills, and Abilities:

Ability and desire to collaborate effectively with clients, carriers, vendors, and internal teams.
Strong organization, prioritization, and time management skills with exceptional attention to detail.
Excellent verbal, written, presentation, and interpersonal communication skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and competing deadlines in a fast-paced environment.
Client-focused mindset with commitment to exceptional service.
Highly motivated self-starter capable of working independently while contributing to team success.
Ability to build and maintain productive professional relationships.
Strong project management and meeting facilitation skills.
Ability to maintain confidentiality and handle sensitive personal and medical information in compliance with HIPAA guidelines.
Accountable, dependable, and committed to delivering high-quality work.
Adaptability and willingness to embrace change and continuous improvement.
Commitment to continuous learning and professional development.

Experience and Education:

Bachelor's degree in Business, Human Resources, Finance, Risk Management, or related field preferred; equivalent industry experience may be substituted.
Minimum 5 years of employee benefits account management, brokerage, consulting, or related insurance experience.
Strong knowledge of employee benefits products, funding arrangements, and carrier markets.
Experience with ACA, ERISA, COBRA, HIPAA, and other employee benefits regulations preferred.
Experience supporting medium to large group accounts preferred.
Experience with fully insured and alternative funding arrangements preferred.

Licensing and Credentials:

Active Life & Health Insurance License required.
Industry-Related designations preferred.

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
Experience with CRM systems and benefits administration technology platforms.
Applied Epic experience preferred; experience with comparable Agency Management Systems (AMS) acceptable.

Physical Requirements:

Ability to lift 25 pounds.
Repeated use of sight to read documents and computer screens.
Repeated use of hearing and speech to communicate by telephone and in person.
Repetitive hand movements including keyboarding, writing, and data entry.
Walking, bending, sitting, reaching, and stretching in all directions.

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

crm administrator jobs in fishers in

Employee Benefits Account Manager

Service Administrator (Part-Time)

Sr. Grants Administrator

Dynamics365 Administrator

Receptionist/Office Support

Applied Epic Manager/System Administrator

Revenue Planning & Intelligence

Population Health Analyst

Production Coordinator/New Services Administrator - Entry Level - Seasonal

Enrollment and Operations Specialist

ServiceTitan CRM and Operations Specialist

CRM and Business Systems Analyst

Sales and Enrollment Growth Specialist

Vendavo Pricing Administrator

Food Service Sales Operations Specialist

Office Manager (Office Administrator)

Internal Wellness Specialist

Business Development Manager - Peak Performance Team - Indianapolis, IN

ServiceNow Technical Consultant

Business Development Manager

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