Top 22 Guest service agent Jobs in Fitchburg Wi

Hotel Front Desk Customer Service Agent
Holiday Inn Express & Suites Madison Central —Madison, WI
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Madison Concourse Hotel —Madison, WI
- From $17 an hour
- Part-time
- Background check
- Pass drug screening
- Hotel
- Free parking
- Disability insurance
Quick Apply
10d
Receptionist
BERGSTROM MADISON CHEVROLET —Madison, WI
- $15 - $18 an hour
- Part-time
- Dealership
- Data entry
- Cleaning
- Wellness program
- Paid holidays
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Front Desk Agent
Staybridge Madison East —Madison, WI
- From $17 an hour
- Part-time
- Hotel
- Cleaning
- In-person
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2d
Front Office Supervisor
The Edgewater Hotel —Madison, WI
- $20 - $22 an hour
- Part-time
- Bilingual
- Clean driving record
- Sales
- Free parking
- Commuter assistance
2d
Reservations Agent
The Edgewater Hotel —Madison, WI
- Weekends as needed
- Computer literacy
- English
- Office
- Free parking
- Commuter assistance
Quick Apply
2d
Front Desk Associate/Receptionist
Super 8 Madison South —Madison, WI
- $14 - $16 an hour
- 8 hour shift
- Hospitality
- Spanish
- English
- Employee discount
- Opportunities for advancement
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Front Desk Agent
Wisco Hotel Group —Madison, WI
- Part-time
- Basic math
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Leasing Agent-Middleton, WI
Impact Seven Inc —Middleton, WI
- $19 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
2d
Agent Experience Coordinator
Modus Closing —Madison, WI
- $21.00 - $23.36 an hour
- Inventory management
- Office
- Analysis skills
- Paid holidays
- Disability insurance
10d
Guest Service Representative (Front Desk Agent) - ECHO Madison
J&P Hospitality Management, LLC —Madison, WI
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent - Courtyard Madison West/Middleton
Schulte Hospitality Group —Middleton, WI
- $15 - $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
6d
Front Desk Agent (11pm - 7am) -- 2 or 3 days a week
Deer Valley Lodge —Barneveld, WI
- $16 - $17 an hour
- Part-time
- 18 years or older
- Sales
- Hotel
Quick Apply
Front Desk Agent (20- 30 hours per week)
Deer Valley Lodge —Barneveld, WI
- $14 - $16 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
Quick Apply
Sales Associate
Little Green Apple Hallmark —Madison, WI
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Verona, WI
- $25 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
8d
NSR Hybrid Part Time
ESA Management, LLC —Madison, WI
- $8 an hour
- Part-time
- Writing skills
- Basic math
- English
- 401(k)
- Employee assistance program
Quick Apply
6d
Front Desk Sales Associate
PCRK Group —Middleton, WI
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Sales Leader
Little Green Apple Hallmark —Madison, WI
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply

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guest service agent jobs near fitchburg wi

Hotel Front Desk Customer Service Agent

Holiday Inn Express & Suites Madison Central -
Madison, WI

Quick Apply

Job Details

Part-time | Full-time
$17 - $19 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer communication
High school diploma or GED
Decision making
Computer skills

Full Job Description

Hotel Front Desk Agent

Pay: $17 to $18/hour + Health Insurance + Benefits
Part-time and Full-time positions available (Weekends & Weekdays)

Position Summary:

The Front Desk Associate is responsible for delivering outstanding guest service by handling front desk operations including answering and transferring calls, guest check-in and check-out, taking reservations, and addressing guest needs. This role supports both customer service and sales functions related to guest registration, reservations, and payment processing. The goal is to ensure each guest enjoys a safe, welcoming, and exceptional stay through friendly, efficient, and attentive service in alignment with the hotel’s brand standards.

Position Overview:
Holiday Inn Express & Suites Madison Central, an award-winning hotel, is seeking a motivated professional Front Desk Attendant to join our team. We offer the opportunity to build a rewarding long term career in hospitality.

Benefits:

Bonuses
Flexible schedule
Dental insurance
Health insurance
Vision insurance
Short term disability
Paid vacation
Long Term Disability
Critical Illness
Hospital Indemnity
Accident Insurance
Life Insurance

Essential Duties and Responsibilities:

Provide outstanding customer service to ensure a comfortable and accommodating experience for all guests, supporting team and brand performance objectives.
Communicate effectively with management Collaborate with housekeeping and maintenance departments to ensure room readiness and address any guest needs.
Complete maintenance work order requests and promptly relay to supervisors.
Maintain accurate and timely communication across shifts through both verbal and written communication in logbook.
Provide information about hotel services, facilities, and local attractions.
Greet and welcome guests, assign rooms, and issue room keys with professionalism and accuracy.
Receive and deliver messages promptly and accurately.
Present guest folios and process payments for departing guests.
Respond promptly to guest issues and resolve complaints using sound judgment and empowered decision-making.
Facilitate services such as guest mail, faxes, and photocopying, ensuring accurate billing and timely delivery.
Promote and administer guest loyalty rewards program.
Maintain a clean and organized front desk, suite shop and lobby area, including restocking supplies and maintaining overall presentation.
Assist with meeting room bookings, setup, breakdown, and posting of related charges.
Deliver requested amenities (e.g., rollaway beds, cribs, linens) to guest rooms in a timely and courteous manner.
Balance cash drawers, prepare deposits with witness verification, and complete end-of-shift procedures.
Demonstrate proactive guest engagement and maintain a highly visible presence in public areas.
Ensure proper key control procedures are followed.
Train and support onboarding of new associates as directed by management.
Fully embrace and demonstrate the hotel's service culture and brand values.
Complete all shift-specific checklist tasks.
Perform additional duties as assigned by leadership.

Qualifications:

High school diploma or equivalent; hospitality certification or degree preferred.
Proven experience in a front desk role, preferably in the hospitality industry.
Excellent communication and interpersonal skills.
Proficiency in computer systems, including reservation software.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong organizational skills and attention to detail.
Flexibility to work in shifts, including weekends and holidays

Our Commitment:

At Holiday Inn Express & Suites Madison Central, we are committed to offering a supportive and inclusive workplace. We take an active role in the daily operations of all our properties, ensuring high levels of service and customer satisfaction. We offer continuous training and development opportunities to help our employees grow their careers in hospitality. Join us at Holiday Inn Express & Suites Madison Central and be a part of a team that values professionalism, customer satisfaction, and continuous improvement in the dynamic field of hospitality.

Quick Apply

Refine Your Search

guest service agent jobs in fitchburg wi

Hotel Front Desk Customer Service Agent

Front Desk Agent

Receptionist

Front Desk Agent

Front Office Supervisor

Reservations Agent

Front Desk Associate/Receptionist

Front Desk Agent

Leasing Agent-Middleton, WI

Agent Experience Coordinator

Guest Service Representative (Front Desk Agent) - ECHO Madison

Front Desk Agent - Courtyard Madison West/Middleton

Front Desk Agent (11pm - 7am) -- 2 or 3 days a week

Front Desk Agent (20- 30 hours per week)

Sales Associate

Wireless Sales Associate

NSR Hybrid Part Time

Front Desk Sales Associate

Sales Leader

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