Top 12 Customer service lead Jobs in Five Points Oh

Lead Midstream Service Specialist
Solstice Consulting Group —Ohio
- $45 - $54 an hour
- Full-time
- Up to 50% travel
- 8 years
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
Call Center / Confirmation Lead
Great Day Improvements: A Family of Brands —Cincinnati, OH
- Urgently hiring
- Marketing
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Lead CSR/Teller - Xenia, OH - Full Time
Fifth Third Bank —Xenia, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
2d
Account Manager Team Leader (Aerospace / Manufacturing)
Barnes Group Inc. —West Chester, OH
- Conflict management
- Data entry
- Senior level
Quick Apply
Partner Success & Strategic Payments Leader
Worldpay, LLC —Cincinnati, OH
- $219,000 - $330,750 a year
- Full-time
- Computer Science
- Pass drug screening
- Finance
Quick Apply
5d
Retail Customer Service Lead
PetSmart —Dayton, OH
- $13.65 - $19.15 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Customer Service Lead - Part-Time
Burlington —Huber Heights, OH
- $13.50 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Guest Service Supervisor/Team Lead 15hr - Cincinnati Mason OH
Altitude Trampoline Park —Cincinnati, OH
- Part-time
- Mid-level
- Recruiting
- Organizational skills
Quick Apply
Guest Service Lead
The Fresh Market Inc —West Chester, OH
- $15.00 - $16.27 an hour
- Weekends as needed
- Bilingual
- Merchandising
- Mid-level
- Store discount
- Disability insurance
Guest Service Lead
The Fresh Market —West Chester, OH
- $15.00 - $16.27 an hour
- Weekends as needed
- Bilingual
- Merchandising
- Mid-level
- Store discount
- Disability insurance

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Own escalations and concerns on behalf of the customer immediately thorough root cause analysis and permanent resolution.
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Sewell Motor Express —Wilmington, OH
This role ensures timely order entry, accurate shipment tracking, and exceptional customer service throughout the transportation process.
$19 - $21 an hour
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Lead Midstream Service Specialist

Solstice Consulting Group -
Ohio

Quick Apply

Job Details

Full-time
$45 - $54 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance

Qualifications

PLC-based control system operation
Customer communication
Industrial automation
Petrochemical and natural gas instrumentation
Automation
Field service
Electrical control panels
Oil & gas
Electrical instrumentation
Managing clients in a customer support role
Team development
Gas process control systems operation
Continuous improvement
Electrical control system maintenance
Customer service problem-solving
Low-voltage electrical wiring
Field engineering
Mechanical troubleshooting
E & I

Full Job Description

Solstice Consulting Group is seeking a Lead Midstream Field Service Specialist for our Oil & Gas Equipment & Services client. This is a remote position with 50%+ travel (including overnights) within the Northeast Region of West Virginia, Ohio, Pennsylvania, and New York.

Hourly rate of $45 to $54 DOE plus OT (average 40 - 48 hours per week), on-call payments, company vehicle, cell phone, and full benefits
8+ years of oil & gas field service experience including experience with dehydration, gas processing, and/or similar systems
Experience working with midstream clients in the Northeast required

Role Overview:

We are seeking an experienced Lead Midstream Field Service Specialist to support and guide regional field service operations for midstream systems and process equipment. This role is ideal for a hands-on technical leader who provides field-based guidance, troubleshooting expertise, and day-to-day coordination for field technicians. The Field Service Lead plays a key role in ensuring safe, efficient execution of work, delivering high-quality service to customers, and partnering to enhance operational performance.

Responsibilities:

Field Leadership & Support

Serve as a lead resource in the field, supporting team members with complex jobs, troubleshooting, and best practices.
Reinforce expectations around HSEQ and customer service.
Support onboarding and training of new technicians and assist with skill development of the team.

Field Technical Operations

Lead and support installation, commissioning, maintenance, and repair of midstream systems, including dehydration, gas filtration, separation, mitigation systems, and process equipment.
Provide troubleshooting support across electrical, automation, and mechanical systems.
Ensure execution of preventive maintenance programs, inspections, calibrations, sampling, and cleanouts.
Review field work for quality, accuracy, and effective root-cause resolution.

Customer Support

Serve as a lead field contact for customers, ensuring professional communication and high levels of service.
Communicate job status, findings, and recommendations clearly to customers and internal teams.
Support service opportunities, including parts recommendations in partnership with sales and operations teams.

Controls & Automation Support

Provide field-level support for PLCs, control panels, instrumentation, and automation systems.
Work with engineering and controls teams to improve system reliability, troubleshooting, and serviceability.
Interpret and apply P&IDs, electrical schematics, and technical documentation in field applications.

Process Improvement & Field Reporting

Complete and review field reports, maintenance records, and service documentation for accuracy and timeliness.
Identify recurring issues, field trends, and improvement opportunities, and share feedback with internal teams.
Support coordination of field activities, scheduling, and resource planning to ensure efficient execution.

Requirements:

· 8+ years of experience in a field service or technical role within an industrial or energy services environment; supervisory / lead level experience preferred.

· Strong working knowledge of mechanical, electrical, and automation systems; midstream or gas processing experience strongly preferred.

· Working knowledge of PLC’s, control panels, instrumentation, and low-voltage electrical systems.

· Strong communication, problem-solving, and customer-facing skills.

Pay: $45.00 - $54.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Experience:

Oil & gas: 7 years (Required)
Field service: 7 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

customer service lead jobs in five points oh

Lead Midstream Service Specialist

Call Center / Confirmation Lead

Lead CSR/Teller - Xenia, OH - Full Time

Account Manager Team Leader (Aerospace / Manufacturing)

Partner Success & Strategic Payments Leader

Retail Customer Service Lead

Customer Service Lead - Part-Time

Guest Service Supervisor/Team Lead 15hr - Cincinnati Mason OH

Guest Service Lead

Guest Service Lead

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