Top 8 Contract administrators Jobs in Flagstaff, Az

Quality Assurance Representative
Capital Vacations —Sedona, AZ
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Managed Care Contracting and Analysis
Strategic Health Care —Columbus, OH
Recognized as an industry leader, SHC helps healthcare organizations navigate complex managed care environments and achieve favorable contracting outcomes.
$80,000 - $100,000 a year
Quick Apply
8d
Site Acquisition Specialist
Ledcor —Columbus, OH
We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

I want to receive the latest job alert for contract administrators in flagstaff, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

contract administrators jobs near flagstaff, az

Quality Assurance Analyst jobs in San Diego, CA

Quality Assurance Analyst jobs in Springfield, IL

Quality Assurance jobs in Puerto Rico

Quality Assurance jobs in Kansas City, MO

Quality Assurance Analyst jobs in Lithonia, GA

Quality Assurance Analyst jobs in Woodbury, MN

Quality Assurance jobs in Tacoma, WA

Quality Assurance Representative

Capital Vacations -
Sedona, AZ

Quick Apply

Job Details

Qualifications

Mid-level
1 year
Communication skills

Full Job Description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.

We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.

The Ideal Candidate:

Flexibility to work weekends and holidays.
Professional demeanor with a tenacious attitude.
Detailed-oriented with strong problem solving skills.
Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.

Principal Duties and Responsibilities

Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.
Assists with contracts, processes and other functions in the office as needed or requested.
Verifies all documents for accuracy; checks contracts for errors and omissions.
Adheres to regulation and company policies/procedures concerning the Timeshare closing process.
Handles misrepresentation concerns and client disputes and reports when necessary.
Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.
Protects the company from misrepresentations.
Must close a “Reasonable Percentage” (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.
Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.
Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.
Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.
One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.
Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.
All other duties as requested.

Education, Essential Training / Certifications, and Experience:

High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.
Sales experience within the Timeshare industry
Possess and maintain Notary credentials

Skills, Knowledge, and Abilities:

Sales experience
Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)
Maintain low Net Cancellation rate (14% and below)
Customer service skills
Written and oral communication skills
Typing and basic computer skills
Flexible schedule

Shift:

Additional hours may be required to meet deadlines or cover shifts
Regular Hours, On-Call, and Weekend

Travel:

Participation in Road Shows is required

Quick Apply

Refine Your Search

contract administrators jobs in flagstaff, az

Quality Assurance Representative

Explore jobs in cities nearby

I want to receive the latest job alert for contract administrators in flagstaff, az

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected