Top 12 Patient representative Jobs in Flagstaff Az

Patient Services Representative
Flagstaff Center of Bone and Joint —Flagstaff, AZ
- $18.50 - $20.75 an hour
- Full-time
- Background check
- Anatomy knowledge
- Medical office experience
- Paid training
- Health savings account
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Patient Relations Representative - Flagstaff 4th St - Family Medicine
El Rio Community Health Center —Flagstaff, AZ
- Full-time
- Spanish
- BLS Certification
- English
Quick Apply
Front Office Representative
Southwest Behavioral Health Services —Flagstaff, AZ
- $18.35 an hour
- Spanish
- High school
- Pass drug screening
- Paid holidays
- Disability insurance
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Insurance Billing Representative, Onsite - Flagstaff, AZ
Northern Arizona Healthcare Corporation —Flagstaff, AZ
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
20h
Administrative Assistant (Elk Ridge) - Flagstaff - Administration
El Rio Community Health Center —Flagstaff, AZ
- Full-time
- Spanish
- English
- Administrative experience
Quick Apply
3d
BRANCH COORDINATOR
Apria Healthcare LLC —Flagstaff, AZ
- $19 - $22 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
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Provider Enrollment - Florida Medicare/Medicaid (2+ yrs exp. req.)
#twiceasnice Recruiting —United States
- $50,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
3d

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Patient Services Representative

Flagstaff Center of Bone and Joint -
Flagstaff, AZ

Quick Apply

Job Details

Full-time
$18.50 - $20.75 an hour

Benefits

Paid training
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Gym membership
Life insurance

Qualifications

Anatomy knowledge
Teamwork
Insurance verification
Phone communication
Medical office experience
HIPAA
Outpatient experience
Medical scheduling
Multi-line phone systems
Medical terminology
Office phone management

Full Job Description

Description:

Full-time (40 hrs per week, Monday thru Friday)

On-site (no remote)

Pay range: $18.50 - $20.75 / hr

About the Practice

We are a long-standing, independent orthopedic surgery practice in Flagstaff, Arizona, supporting high-performing surgeons and multidisciplinary clinical teams. Our organization values operational excellence, accountability, and a strong internal culture built over many years. We have clinic locations in Flagstaff, Cottonwood and Kingman. Our center provides integrated ancillary services for patient convenience including digital x-ray, ultrasound, custom bracing, durable medical equipment, EMG/nerve conduction studies, and occupational and physical therapy.

FBJ Core Ideology: Always respect patients’ time and money while fostering a culture of excellence.

The Opportunity

As our practice continues to grow, we are seeking a Patient Services Representative to work administratively to provide front-end service and scheduling help to patients. This PSR will provide day-to-day patient support while continuing to drive excellence. The right candidate is someone who has a great working knowledge of how a medical clinic operates as well as how insurance works. Ideally, they have worked in an administrative or healthcare reception type of position, and are ready to advance their medical career in a demanding, fast-paced orthopedic environment. This is a professional, patient-centered role perfect for a people person who loves to help a variety of different individuals, all day,.

There will be on-the-job training, which will set success markers and goals for learning, building trust, communicating and ultimately being the "front-of-the-house" support for our clinical operations.

Responsibilities include:

Serving as one of the most valuable members of the FBJ team - you are a patient's FIRST IMPRESSION of us
Fast learning and retention of healthcare industry knowledge, i.e. medical terminology, services, anatomy, insurance, authorizations, EMRs, and more
Heavy phone use, answering a multi-line phone as the first point of contact for the clinic
Cross-training in front office reception greeting patients, and checking them in and out for appointments
Answering a multi-line phone and serving as the first point of contact for patients
Field a variety of inquiries, requests, and conversations with patients
Schedule patient appointments for a multi-provider practice
Assist with and/or relay patient requests/questions to clinical staff
Monitor provider schedules to ensure scheduling accuracy
Perform various admin duties such as processing referrals, medical records, and test results
Other administrative projects/duties as directed

Requirements:

Position Requirements and Preferences:

General understanding of outpatient services, patient flow, and general healthcare business
Medical office and billing/insurance verification experience preferable
Exceptional customer service skills
Able to handle a high volume of phone calls with daily targets
Must believe in a patient-centered approach
Outstanding teamwork attitude
Excellent interpersonal and communication skills
There is no tolerance for tardiness, absenteeism, or poor reliability
Learn and work at an efficient and fast pace
Must be self-motivated, with a great personality, fun to be around, and engaging on the phone

Knowledge, Preferred:

Knowledge of insurance rules and regulations including eligibility and referral requirements
Understanding of how a medical clinic works and each of the touchpoints within a patient's journey
Knowledge of medical terminology, anatomy, and HIPAA Guidelines
Computer knowledge, including Windows-based programs - EMR/EHR experience preferred

Finalization of hiring is contingent on a clear background check.

FBJ offers the following BENEFIT PROGRAMS (for full-time employees):

Medical Insurance
Health Savings Account (H.S.A.)
Dental Insurance
Vision Insurance
Telehealth medical care
Life Insurance
Free group term life insurance
Short-Term Disability
401k & 401k ROTH Retirement plan * After 1 year
Eight paid days off for holidays
Paid Time Off (PTO): 80 hours of PTO in your first year, with 120 hours provided to you on your anniversary date

NOTES about our benefit programs:

Medical benefits begin the first of the month following 60 days
FBJ pays entire premium for $50k of group term life insurance
$500 credit to be used at FBJ, if you or your family needs care with us
$25 / mo. gym membership credit

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Gym membership
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in flagstaff az

Patient Services Representative

Patient Relations Representative - Flagstaff 4th St - Family Medicine

Front Office Representative

Insurance Billing Representative, Onsite - Flagstaff, AZ

Administrative Assistant (Elk Ridge) - Flagstaff - Administration

BRANCH COORDINATOR

Provider Enrollment - Florida Medicare/Medicaid (2+ yrs exp. req.)

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