Top 11 Associate outreach leader Jobs in Fletcher, Nc

Customer Care Associate - OB/GYN - Biltmore Campus
MAHEC —Asheville, NC
- $20 an hour
- Weekends as needed
- High school diploma or GED
- Ob/Gyn
- Continuous improvement
- Loan forgiveness
Customer Care Associate- Family Medicine, Biltmore Campus
MAHEC —Asheville, NC
- $20.63 an hour
- Weekends as needed
- High school diploma or GED
- Clinic
- Continuous improvement
- Loan forgiveness
Associate Outreach Leader
Hopscotch Primary Care —Asheville, NC
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Associate Director, Community Affairs
Cypress Creek Renewables —Asheville, NC
- $120,000 - $150,000 a year
- Email
- Hybrid work
- 5 years
- Public speaking
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
10d
Associate Manager
Ralph Lauren —Asheville, NC
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
CNA/ Medical Assistant - OB/GYN - Biltmore Campus
MAHEC —Asheville, NC
- $20.63 - $22.79 an hour
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Vital signs
- Loan forgiveness
7d
Prestige Counter Manager - Full Time
Belk —Asheville, NC
- Weekends as needed
- Cosmetology License
- Mid-level
- Windows
Retail Part Time Team Lead
Office Depot —Asheville, NC
- $11.93 - $19.80 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Faculty Physician - Maternal Fetal Medicine -
MAHEC —Asheville, NC
- Weekends as needed
- Spanish
- Medicine
- Microsoft Excel
- Loan forgiveness

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Customer Care Associate - OB/GYN - Biltmore Campus

MAHEC -
Asheville, NC

Apply Now

Job Details

Full-time
$20 an hour

Benefits

Loan forgiveness

Qualifications

Optimizing workflow processes
Foreign language proficiency
In-person patient registration
Record keeping
Patient scheduling systems
Electronic health records (EHR) management
Phone communication
Medical insurance coverage verification
Balancing cash drawers
Patient demographics
Mail distribution
Scanning
Assisting medical staff
Medical scheduling
High school diploma or GED
Community outreach
Medical records
Continuous improvement
Task prioritization
Fax machines
Decision making
Mail management
Conflict management
Computer skills
Mail processing
Handling patient inquiries
Faxing
Managing patient records
2 years
Customer service problem-solving

Full Job Description

JOB SUMMARY:

The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience.

SPECIFIC RESPONSIBILITIES:

Check-in patients via phone or live

Update patients demographic and insurance information

Verify insurance as needed

Collect payments and reconcile cash drawers as assigned

Refer patients to financial advocates as needed

Prepare and provide appropriate patient paperwork

Respond to walk-in patient needs

Monitor waiting room for delays

Check-out patients

Schedule appointments

Provide patients with clinical summary following visit

Coordinate interpreting services for patients

Reconcile appointments

Answer phones, checks voicemails, monitors phone volume

Collects and distributes mail

Scan and fax documents

Monitors appropriate electronic health record inbox and provides follow-up

Participates in orientation of new staff

Float in between front desk and scheduling areas as needed

Provide satellite coverage as assigned

Participate in process improvement of new and existing workflows

Actively embraces and supports divisional and organizational initiatives

Participate in outreach initiatives, community events, and seasonal clinics

KEY COMPETENCIES:

Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations , to ultimately provide the best care possible to our patients and their families.

Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills , confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate . This also includes keeping up with your licensure and yearly training requirements within your area exp ertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate .

Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

Organizational Values

Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

S PECIFIED SKILLS

COMPUTER

Advanced computer skills as related to working with medical office software program(s)

Experience with Electronic Health Records

FOREIGN LANGUAGE

Ability to speak Spanish strongly preferred

OTHER

Knowledge of medical office functions including business office work flows

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required .

PREFERRED QUALIFICATIONS:

Previous experience in a medical office/clinical environment preferred.

SCHEDULE:

Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required . Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

COMPENSATION :

$20/63/hour + MAHEC Total Rewards Package

At MAHEC , we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

MAHEC does not provide employment-based US visa sponsorship, now or in the future. All new employees must provide valid, original I-9 documents on their first day of work.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to [email protected] for support in your job search process. You could be the talent we are seeking for this or other opportunities

Apply Now

Refine Your Search

associate outreach leader jobs in fletcher, nc

Customer Care Associate - OB/GYN - Biltmore Campus

Customer Care Associate- Family Medicine, Biltmore Campus

Associate Outreach Leader

Associate Director, Community Affairs

Associate Manager

CNA/ Medical Assistant - OB/GYN - Biltmore Campus

Prestige Counter Manager - Full Time

Retail Part Time Team Lead

Faculty Physician - Maternal Fetal Medicine -

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