Department
Mortgages
Reports To
Mortgage Manager/VP of Lending/Chief Lending Officer
Pay Classification
Hourly
FLSA Status
Non-Exempt
Position Grade
8
To assist the credit union in achieving its mission statement: “PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”. Provides assistance to Mortgage department. Support, model & adhere to PFCU’s Service Standards as outlined in My MARC.
- Works with Mortgage Loan Originator (MLO) & members to ensure required documentation is collected during the loan application process for underwriting.
- Maintain thorough knowledge of lending policies, guidelines, and interest rates.
- Assist MLO and members with mortgage rate and product inquiries.
- Prepare, analyze, & submit complete files to PFCU underwriting department & Secondary Market underwriting and review files if approved through DU. Any exceptions will need to be sent to PFCU’s mortgage underwriting team for secondary review.
- Prepare and verify submission packages and submit to the various lending authorities for decision.
- Review appraisals for accurate information and submit to underwriting for approval.
- Ensure all underwriting conditions are cleared and member experience is uninterrupted.
- Maintain thorough knowledge of Credit Union Mortgage products, lending policies and the secondary market programs available to members.
- Seek training opportunities to develop or enhance through training, conferences, reading, etc. Willingly participate in and attend educational functions and meetings as requested by management.
- Maintain cleanliness and security of work area and equipment, including protecting the confidentiality of member information.
- This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
- Perform mortgage servicing functions, as needed.
- Perform other duties, as assigned.
Follows regulatory and policy compliance requirements which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), Red Flag and Anti-Money Laundering (AML) Regulations, and other compliance related policies.
This position requires maintaining confidentiality with regard to non-public information about our members, employees and the Credit Union. We must protect the confidentiality of member information. Financial transactions are confidential and private. With account access, employees are to handle member information responsibly and confidentially.
To ensure the safety and security of all employees, employees must follow all security policies and procedures at all times. Security is the responsibility of all employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Graduate or equivalent
Completion of specialized courses conducted by vendors is required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, members, and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the capability to deal with problems involving concrete variables in standardized and non-standardized situations.
- All loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in work environment is usually moderate. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock.
The employee is frequently required to use alertness, precision, resourcefulness, problem solving, numeric calculations, persuasiveness, auditory perception, memory, creativity, judgment, writing ability, reading ability, reasoning, imagination, patience, visual perception, comparing, and analyzing.
PFCU is an equal opportunity employer
