POSITION DESCRIPTION: Program Coordinator
TITLE: Program Coordinator
DEPARTMENT: Programs
REPORTS TO: Unit Director
FLSA STATUS: Exempt
PRIMARY FUNCTION
The Program Coordinator is responsible for planning, implementing, and supervising a comprehensive range of youth development programs within the core areas of Academic Success, Healthy Lifestyles, and Character & Citizenship. This role ensures high-quality program delivery, maintains a safe and welcoming environment, and provides leadership to part-time, seasonal, and teen staff. The Program Coordinator plays a key role in creating meaningful experiences that support the growth, safety, and success of all members.
KEY ROLES (Essential Job Responsibilities)
Prepare Youth for Success
- Build positive, supportive relationships with youth to create a safe, inclusive, and engaging environment.
- Provide guidance, mentorship, and behavior support to members, including addressing conflicts, reinforcing expectations, and helping youth develop problem-solving and decision-making skills.
- Respond to behavioral challenges in a consistent, respectful, and developmentally appropriate manner.
- Serve as a positive role model, promoting respect, responsibility, and teamwork.
- Communicate with families regarding member progress, behavior, and overall experience.
- Connect families with appropriate internal and external resources to support youth success when needed.
- Ensure the safety and well-being of all members through active supervision and engagement.
Program Development & Implementation
- Plan, implement, and oversee engaging programs aligned with Academic Success, Healthy Lifestyles, and Character & Citizenship.
- Develop program schedules, lesson plans, and activities that reflect member interests and developmental needs.
- Establish program objectives consistent with organizational goals and mission.
- Ensure daily program operations run effectively and meet established standards.
- Encourage participation across program areas and provide instruction and skill-building opportunities.
- Continuously evaluate program quality and adapt offerings to meet the diverse needs of members.
- Manage program budgets and monitor expenditures in alignment with approved guidelines.
- Support outreach efforts to recruit and retain Club members, including promoting programs and building relationships with families, schools, and community partners.
Staff & Volunteer Supervision
- Supervise part-time staff, seasonal employees, and teen staff, including assigning responsibilities, setting expectations, and ensuring accountability.
- Provide ongoing coaching, mentorship, and performance feedback to support staff effectiveness and growth.
- Assist in onboarding and training staff, with a focus on youth engagement, behavior management, and safety practices.
- Foster a collaborative, inclusive, and professional team environment.
Operations, Safety & Facility Care
- Maintain clean, safe, and organized program spaces on a daily basis.
- Lead and support routine cleaning and general facility upkeep, including organizing supplies and maintaining equipment.
- Model and enforce expectations for cleanliness, safety, and respect for shared spaces among staff and members.
- Ensure program areas are well-maintained and that equipment is in good working condition.
- Maintain accurate records, including attendance, program data, incident reports, and notable outcomes.
ADDITIONAL RESPONSIBILITIES
- Support and/or lead special events, field trips, and seasonal programming.
- Collaborate with team members to ensure smooth daily operations.
- Build and maintain relationships with community partners, schools, and stakeholders.
RELATIONSHIPS
Internal:
Maintain consistent communication with staff, volunteers, members, and leadership to support strong program delivery and team alignment.
External:
Develop and maintain relationships with families, schools, and community partners to support youth outcomes, program growth, and member recruitment.
SKILLS/KNOWLEDGE REQUIRED
- Bachelor’s degree in a related field or equivalent experience.
- Minimum of two years of experience working with youth in a structured setting.
- Ability to manage multiple priorities in a fast-paced environment.
- CPR and First Aid Certification (or willingness to obtain; training provided).
- Driver's License and Insurance or Willingness to obtain
- Strong communication, leadership, and organizational skills.
- Experience supervising staff, including part-time or teen employees, preferred.
- Experience with behavior management and conflict resolution strongly preferred.
WORK SCHEDULE
- School Year: Typically 11:30 AM – 7:30 PM
- Summer: Typically 9:00 AM – 5:00 PM
- Schedule may vary based on program needs.
COMPENSATION & BENEFITS
- Salary: Starting at $34,000 per year
- Benefits (after 3-month waiting period):
- 401(k) with employer match
- Health, dental, and vision insurance
- Paid time off
- Flexible scheduling
- Professional development opportunities
DISCLAIMER
This job description reflects the general nature of the role and is not intended to be a comprehensive list of all duties and responsibilities.
Job Type: Full-time
Pay: From $34,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Please describe your professional youth development experience.
- Please describe your Employee supervisory experience.
Education:
Experience:
- Leadership: 1 year (Required)
- Program Management: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
