Top 2701 Customer experience manager Jobs in Florence, Ky

Paid Media Manager
Kona Ice —Florence, KY
- $72,000 - $82,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Marketing
- Writing skills
- Health insurance
- Dental insurance
4h
Leasing Manager
Sunset Property Solutions —Newport, KY
- $50,000 - $65,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Operations Supervisor
Bright Machines —Florence, KY
- $80,000 - $100,000 a year
- Full-time
- 5 years
- ERP systems
- In-person
- Relocation assistance
- Paid time off
Quick Apply
7d
Store Manager - Northern Kentucky
GRAETERS ICE CREAM COMPANY —Union, KY
- Serving
- 5 years
- Merchandising
- Disability insurance
- Paid time off
Site Manager
FleetLogix, Inc. —Hebron, KY
- $55,000 - $60,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Opportunities for advancement
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Customer Success Manager
Flooid —Cincinnati, OH
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Children
- Paid parental leave
- Disability insurance
Quick Apply
3d
Operations Supervisor
Radial, Inc. —Walton, KY
- $65,900 - $111,900 a year
- Online Application
- Spanish
- Customer service
- English
- Health savings account
- Disability insurance
6d
Association Community Manager
Stonegate Property Management —Fort Mitchell, KY
- From $62,000 a year
- Full-time
- Microsoft Outlook
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Location Manager
First Student —Sharonville, OH
- $80 - $90 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Association Community Manager
Stonegate Property Management —Fort Mitchell, KY
- From $65,000 a year
- Full-time
- Word processing
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
3d
Quality Supervisor
TransPak, Inc. —Hebron, KY
- $75,000 - $85,000 a year
- Full-time
- Writing skills
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
General Manager
The Connor Group —Cincinnati, OH
- $125,000 - $160,000 a year
- Bachelor's degree
- Senior level
- Restaurant experience
- Opportunities for advancement
Quick Apply
General Manager
Advanced Ground Systems Engineering LLC —Cincinnati, OH
- $275,000 - $285,000 a year
- Full-time
- Writing skills
- Engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Staffmark —Cincinnati, OH
- $67,800 - $106,400 a year
- Computer science
- Computer Science
- Customer service
- Paid time off
- Opportunities for advancement
6d
Operations Manager
Jabil Circuit —Florence, KY
- Full-time
- 5 years
- Mid-level
- Master's degree
Jr. Product Marketing Manager Food, Bev, or Ingredients - Erlanger, KY
ADM —Erlanger, KY
- $89,700 - $145,700 a year
- Overtime
- Background check
- Microsoft Excel
- Marketing
- Paid parental leave
- Health savings account
1d
DIVISION MANAGER (BUSINESS)
City of Cincinnati —Cincinnati, OH
- $105,085.67 - $145,836.57 a year
- Weekends as needed
- Inventory management
- 5 years
- English
- Health savings account
- Paid holidays
5d
Property Manager at Kenton Reserve
PLK Communities —Independence, KY
- Full-time
- Customer service
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
1d
District Manager
GoldOller Real Estate Investments —Cincinnati, OH
- $90,000 - $100,000 a year
- Full-time
- Marketing
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
Office Manager & Campus Visit Coordinator
Thomas More University —Crestview Hills, KY
- Weekends as needed
- High school
- Mid-level
- Office

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customer experience manager jobs near florence, ky

Paid Media Manager

Kona Ice -
Florence, KY

Quick Apply

Job Details

Full-time
$72,000 - $82,000 a year
4 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Social media advertising campaigns
Google Workspace
Teamwork
Data analysis reporting
Media performance reporting
Slack
Performance Reporting
Managing budgets in a search marketing role
Digital marketing budget management
SEM campaigns
Bachelor's degree
Media data analysis
Pay-per-click (PPC) advertising
Data-driven problem-solving
Communications
Marketing analytics
Marketing controlled experiments research
Campaign performance reporting
Paid search advertising campaigns

Full Job Description

We're looking for a skilled and analytical Paid Media Manager to own the day-to-day execution and optimization of paid advertising campaigns across our three mobile food truck brands—Kona Ice, Travelin' Tom's Coffee, and Beverly Ann's Cookie Truck. In this role, you'll manage campaigns across platforms like Google Ads and Meta, helping drive both customer event bookings and franchise development while ensuring campaigns are performing efficiently and effectively.

Working closely with the Director of Performance Marketing, you'll bring paid media strategies to life through thoughtful campaign execution, ongoing optimization, testing, and performance analysis. This role is ideal for someone who enjoys the technical side of digital advertising, takes ownership of their work, and thrives in a fast-paced, data-driven environment.

Primary Responsibilities

Paid Media Campaign Management

Execute paid media strategies aligned with company objectives across Google Ads, Meta, and other applicable advertising platforms.
Manage and optimize national paid advertising campaigns across Google Ads, Meta, and other applicable platforms, including campaign launches, audience targeting, bidding strategies, budget pacing, and ongoing optimization.
Execute and optimize franchise development and truck sales campaigns while partnering with the Director on campaign strategy.
Stay current on platform updates, emerging technologies, and paid media best practices.

Performance Optimization

Monitor campaign performance, analyze results, and identify opportunities to improve efficiency, lead quality, and overall campaign effectiveness.
Plan, execute, and evaluate A/B tests to validate optimization opportunities and improve campaign performance.
Maintain organized, scalable campaign structures and ensure adherence to paid media and brand-specific best practices.
Recommend landing page and conversion rate optimization (CRO) improvements to support campaign objectives.

Analytics & Reporting

Maintain accurate campaign tracking, UTMs, conversion tracking, and reporting across paid media platforms.
Develop and maintain recurring performance reports that communicate campaign results, trends, and actionable insights.
Analyze campaign data to support optimization recommendations and strategic decision-making.

Cross-Team Collaboration

Partner with creative, web, and marketing teams to support campaign planning, execution, and optimization.
Provide technical guidance and support to the Performance Marketing Associate on paid media initiatives.
Contribute to the development and refinement of paid media processes, documentation, and best practices to support operational consistency and scalability.

Qualifications

Bachelor's degree in Marketing, Business, Communications, Data Analytics, or a related field, or equivalent professional experience.
3–5 years of hands-on experience managing paid media campaigns across Google Ads and Meta.
Demonstrated experience independently launching, managing, and optimizing paid advertising campaigns, with a strong understanding of campaign structure, audience targeting, bidding strategies, budget management, and performance optimization.
Hands-on experience with Google Analytics (GA4), campaign reporting, and performance analysis. Familiarity with Looker Studio (Data Studio), conversion tracking, Google Tag Manager, or other reporting and analytics tools is preferred.
Experience planning, executing, and analyzing A/B tests to identify optimization opportunities. Familiarity with landing page optimization and conversion rate optimization (CRO) principles is preferred.
Proficiency with workplace productivity, communication, and project management tools, including Google Workspace, Slack (or similar platform), and ClickUp (or similar software), is preferred.

Skills:

Excellent written and verbal communication skills.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Ability to manage multiple priorities while maintaining a high level of accuracy and organization.
Self-motivated, proactive, and comfortable working independently in a fast-paced environment.
Collaborative mindset with the ability to work effectively across creative, web, and marketing teams.

Additional Information:

Standard working hours are Monday–Friday, 9:00 AM–5:00 PM ET.
Periodic travel to our Florence, KY headquarters is required for pre-planned meetings, company events, and other business initiatives.

Why Join Our Team?

We believe great marketing comes from talented people who are trusted to take ownership, think strategically, and continuously improve. You'll join a collaborative, high-performing team where your work has a direct impact on business growth, franchisee success, and nationally recognized brands. We work hard, support one another, and genuinely enjoy building something great together.

Job Type: Full-time

Pay: $72,000.00 - $82,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Florence, KY 41042

Quick Apply

Refine Your Search

customer experience manager jobs in florence, ky

Paid Media Manager

Leasing Manager

Operations Supervisor

Store Manager - Northern Kentucky

Site Manager

Customer Success Manager

Operations Supervisor

Association Community Manager

Location Manager

Senior Association Community Manager

Quality Supervisor

General Manager

General Manager

Project Manager

Operations Manager

Jr. Product Marketing Manager Food, Bev, or Ingredients - Erlanger, KY

DIVISION MANAGER (BUSINESS)

Property Manager at Kenton Reserve

District Manager

Office Manager & Campus Visit Coordinator

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