Top 57 Front of house supervisor Jobs in Florence, Ky

Front Desk Supervisor
Westin Cincinnati —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2h
Store Operations Associate
Sally Beauty (Corporate) —Florence, KY
- Part-time
- 18 years or older
- Merchandising
- Residential
Supervisor, Beverage
160 Hard Rock Casino Cincinnati LLC —Cincinnati, OH
- Weekends as needed
- Microsoft Word
- Background check
- Bar
Quick Apply
7d
06118 Store Operations Associate
Cosmoprof Beauty LLC —Florence, KY
- Part-time
- 18 years or older
- Merchandising
- Residential
Hotel Front Desk
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Engineering Supervisor
Hilton Garden Inn Florence —Florence, KY
- Customer service
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
2d
Front Desk / Night Audit
SpringHill Suites Cincinnati Airport South —Florence, KY
- From $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Restaurant Server - Metropole 21c Cincinnati
Main And Vine —Cincinnati, OH
- Part-time
- Microsoft Office
- Restaurant
- Entry level
Quick Apply
Front of House Supervisor
Topgolf —West Chester, OH
- Part-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Dental insurance
- Vision insurance
Training Director
Chick-fil-A —West Chester, OH
- From $25 an hour
- Weekends as needed
- No education required
- Customer service
- Mid-level
- Paid training
- Health insurance
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Restaurant Supervisor
Hilton Cincinnati Netherland Plaza —Cincinnati, OH
- $21 an hour
- Mid-level
- Hotel
- Mentoring
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Restaurant Server (PM Shift) - Metropole
Main And Vine —Cincinnati, OH
- Full-time
- Microsoft Office
- Restaurant
- Entry level
Quick Apply
Event Supervisor
Turfway Park Racing & Gaming —Florence, KY
- Weekends as needed
- Microsoft Word
- Mid-level
- Analysis skills
Quick Apply
Customer Service Lead - Part-Time
Burlington —Florence, KY
- $14.50 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Hotel Front Desk
Home2 Suites by Hilton Cincinnati Oakley —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Catering Server @ Union Terminal
SSA Group —Cincinnati, OH
- $16 - $18 an hour
- Part-time
- 21 years or older
- Fair chance
- Ability to stand for extended periods
- Paid holidays
- 401(k)
Quick Apply
Hotel Front Desk
TownePlace Suites Cincinnati Downtown —Cincinnati, OH
- $14 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Server Assistant/ In-Room Dining Metropole, 21c Cincinnati
Main And Vine —Cincinnati, OH
- Part-time
- Hotel
- Restaurant
- Communication skills
Quick Apply
General Manager/Shift Supervisor
Tin Lizzie Indianapolis One, LLC —Florence, KY
- Full-time
- Bar
- Sales
- Computer literacy
Quick Apply
3d
Operations Manager
Kenwood —Cincinnati, OH
- Weekends as needed
- Bar
- Sales
- ServSafe
- Health insurance
Quick Apply

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front of house supervisor jobs near florence, ky

Front Desk Supervisor

Westin Cincinnati -
Cincinnati, OH

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Job Details

Full-time
$20 - $22 an hour
2 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

About Us

Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all — as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $20.00 - $22.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

One year experience in customer service in hospitality or similar industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

front of house supervisor jobs in florence, ky

Front Desk Supervisor

Store Operations Associate

Supervisor, Beverage

06118 Store Operations Associate

Hotel Front Desk

Engineering Supervisor

Front Desk / Night Audit

Restaurant Server - Metropole 21c Cincinnati

Front of House Supervisor

Training Director

Restaurant Supervisor

Restaurant Server (PM Shift) - Metropole

Event Supervisor

Customer Service Lead - Part-Time

Hotel Front Desk

Catering Server @ Union Terminal

Hotel Front Desk

Server Assistant/ In-Room Dining Metropole, 21c Cincinnati

General Manager/Shift Supervisor

Operations Manager

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