Top 329 Hotel Jobs in Florence, Ky

Front Desk Agent
Residence Inn by Marriott Cincinnati Airport —Erlanger, KY
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Employee assistance program
Quick Apply
8d
Laundry Attendant
Hilton Garden Inn Florence Airport —Florence, KY
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Housekeeper
Extended Stay America —Florence, KY
- $14.75 - $15.15 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
Quick Apply
5d
Guest Service Agent
Drury Hotels Company LLC —Florence, KY
- Up to $3,200 a year
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
12d
Night Auditor
Drury Hotels Company LLC —Florence, KY
- Up to $3,200 a year
- Part-time
- Sales
- English
- Hotel
- Health insurance
- Dental insurance
12d
Hotel Housekeeping
Residence Inn by Marriott Cincinnati Airport —Erlanger, KY
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
2d
Room Attendant
Hilton Garden Inn Florence —Florence, KY
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Seva Hospitality —Florence, KY
- $14 - $16 an hour
- 8 hour shift
- Computer literacy
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Cincinnati Airport Marriott —Hebron, KY
- $15 - $16 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Hotel Front Desk Agent - AM
Aloft Newport on the Levee —Newport, KY
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Laundry Attendant
Drury Hotels Company LLC —Florence, KY
- Up to $3,200 a year
- Urgently hiring
- Inventory management
- Hotel
- Entry level
- Health insurance
- Dental insurance
12d
Hotel Housekeeping
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
Front Desk Associate
Holiday Inn Express & Suites - Florence, KY —Florence, KY
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Attendant
Tru by Hilton Florence —Florence, KY
- $13.50 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- 21 years or older
Quick Apply
Front Desk Agent
Cincinnati Marriott at RiverCenter —Covington, KY
- Microsoft Outlook
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Associate
Staybridge Suites Florence Cincinnati South —Florence, KY
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- Accounting
- Opportunities for advancement
Quick Apply
4d
Hotel Front Desk
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Front Desk Ambassador
Hotel Covington —Covington, KY
- Computer literacy
- Writing skills
- English
Quick Apply
Housekeeper
Drury Hotels Company LLC —Florence, KY
- Urgently hiring
- Health insurance
- Dental insurance
12d
Van Driver
Hilton Garden Inn Florence Airport —Florence, KY
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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hotel jobs near florence, ky

Front Desk Agent

Residence Inn by Marriott Cincinnati Airport -
Erlanger, KY

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid jury duty
Employee assistance program
Bereavement leave

Qualifications

Customer communication

Full Job Description

Join Our Team at the Residence Inn by Marriott Cincinnati Airport!

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.

About Us:
Residence Inn by Marriott Cincinnati Airport, Erlanger, Kentucky, is located just a mile from CVG Airport and 10 minutes from downtown Cincinnati, offers a home-like atmosphere for guests and team members. Conveniently near major companies like Amazon, Bosch, and P&G, it caters to both professionals and travelers. The hotel seeks dedicated team members passionate about creating a welcoming environment, emphasizing the value of each contribution within a supportive team.

Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at the Residence Inn Cincinnati Airport Erlanger Kentucky offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

What’s In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:

Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent:

Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
Strong interpersonal skills and a focus on delivering exceptional service are essential.
Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
Hospitality or Front Desk Experience (Preferred)
A high school diploma or equivalent
Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
https://www.marriott.com/en-us/hotels/cvgap-residence-inn-cincinnati-airport/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio and Erlanger, Kentucky! Apply today!

Quick Apply

Refine Your Search

hotel jobs in florence, ky

Front Desk Agent

Laundry Attendant

Housekeeper

Guest Service Agent

Night Auditor

Hotel Housekeeping

Room Attendant

Hotel Front Desk Agent

Front Desk Associate

Hotel Front Desk Agent - AM

Laundry Attendant

Hotel Housekeeping

Front Desk Associate

Hotel Front Desk Attendant

Front Desk Agent

Front Desk Associate

Hotel Front Desk

Front Desk Ambassador

Housekeeper

Van Driver

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