Top 6 Hotel operations manager Jobs in Florence, Ky

Assistant Manager / Operations Manager
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Opportunities for advancement
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Operations Manager
Holiday Inn Express Hotel & Suites Richwood —Walton, KY
- Mid-level
- Hotel
- Leadership
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Operations Manager
Hyatt Place Sharonville Convention Center —Sharonville, OH
- Mid-level
- Hotel
- Front desk
- Opportunities for advancement
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Assistant General Manager / Operations Manager
Home2 Suites Cincinnati/West Chester —West Chester, OH
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
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Operation Manager
Hilton Garden Inn Midtown —Cincinnati, OH
- $22 - $25 an hour
- Full-time
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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7d
Operations Manager
Fairfield Inn & Suites Cincinnati/West Chester —West Chester, OH
- $17 - $18 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply

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Assistant General Manager
Hilton Garden Inn Florence Cincinnati Airport South —Florence, KY
Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an…
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Assistant Manager / Operations Manager
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
Be in the public areas during peak times greeting guests and offering assistance as needed. Approach all encounters with guests and employees in an attentive…
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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
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Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
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hotel operations manager jobs near florence, ky

Assistant Manager / Operations Manager

TownePlace Suites by Marriott Cincinnati Airport South
Florence, KY

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Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

Computer operation
Customer communication
Staff supervision
Client inquiry handling
Windows
Data interpretation
General management

Full Job Description

Perks

Competitive pay, Comprehensive benefit packages, Hotel room discounts available around the globe, Professional development and advancement opportunities

Job Summary

The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.The Operations Manager may function to support a number of areas at the property including: Housekeeping Engineering/Maintenance.

Responsibilities

QUALIFICATIONS:

Previous supervisory experience required.
Must be proficient in Windows Operating Systems
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Must be able to convey information and ideas clearly.

RESPONSIBILITIES:

Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include compliance with hotel's dress code and wearing a nametag when working (per brand standards)
Comply and ensure adherence to hotel standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR & First Aid.
Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Maintenance and Housekeeping departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
Participate in required M.O.D. coverage as scheduled.
Ensure that training in service standards is taking place in each department using the steps to effective training.
Assist the General Manager in recruiting hiring and training for Guest Services based on occupancy
Ensure weekly meetings with Front Desk to address oversell settings and react accordingly
Assist in creating a positive team-oriented environment that focuses on the guest through employee development and motivation.
Assist the General Manager to maintain compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Maintenance.
Ensure that employees are at all times attentive friendly courteous and efficient in their interactions with guests management and all other employees.
Be familiar with S.O.P.'s in all Operations departments.
Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
Complete required corporate training modules and become certified to train those as required.
Be in the public areas during peak times greeting guests and offering assistance as needed.
Maintain procedures for handling of the hotel safe specifically with regard to security
Attend all scheduled meetings that take place on the property when you are scheduled.

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hotel operations manager jobs in florence, ky

Assistant Manager / Operations Manager

Operations Manager

Operations Manager

Assistant General Manager / Operations Manager

Operation Manager

Operations Manager

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