Top 14 Technical support analyst Jobs in Florence, Ky

Senior Analyst - IT Region/Site Support
On-Board Companies —Florence, KY
- $36 an hour
- Email
- 5 years
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Technical Support Analyst (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Azure
Quick Apply
11d
Client Support Analyst III
LayerCake Technologies —Cincinnati, OH
- On call
- Remote
- Continuous improvement
- Mentoring
- Training & development
- Paid holidays
- Disability insurance
9d
Deskside Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $23.90 - $29.88 an hour
- Full-time
- Hospital
- Mid-level
- Office
Data Integration Support Analyst
U.S. Bank National Association —Cincinnati, OH
- $75,820 - $89,200 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
IT Operational Analyst
Element Materials Technology —Blue Ash, OH
- Monday to Friday
- Microsoft Outlook
- Mid-level
- Office
Artificial Intelligence (AI) Enablement Analyst II
The Hillman Group —Parkdale, OH
- $1,280 a month
- Mid-level
- Office
- 3 years
9d
Service Desk Analyst
Encore Technologies —Cincinnati, OH
- $18 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
NOC Analyst - Tier 2 | Vitis Technologies
Prosource —Blue Ash, OH
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
Customer Service/Order Analyst
Key Resin Company —Batavia, OH
- Basic math
- Research
- Mid-level
- Disability insurance
- Health insurance

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Bachelor’s degree in Accounting, Finance, or related field. The ideal candidate will partner closely with operations, supply chain, and plant leadership to…
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Senior Analyst - IT Region/Site Support
On-Board Companies —Florence, KY
A+ certification or equivalent networking experience. Creates and maintains document repository or knowledge base of fixes, installation procedures, technical…
$36 an hour
Quick Apply
8d

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IT Support Analyst
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A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…

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technical support analyst jobs near florence, ky

Senior Analyst - IT Region/Site Support

On-Board Companies -
Florence, KY

Quick Apply

Job Details

Full-time | Contract
$36 an hour
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Project team coordination
Knowledge management
Mobile device support
Email customer support
IT asset management
5 years
Software deployment
Operations coordination
Copy machines
Laptop (troubleshooting support)
IT system monitoring
Software implementation
Hardware maintenance
Laboratory experience
Laboratory information management systems
Operating system updates
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
Manufacturing facility experience
Patch management
Change management for system development
Internal employee customer service
On-site repair services (office equipment)
Network management
Computer hardware
Desktop (troubleshooting support)
Office equipment installation

Full Job Description

On-Board Services is hiring an Senior Analyst - IT Region/Site Support

For immediate consideration please send your resume to [email protected]
Subject Line: Position Title and State you are Located.

About Us:
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.

Position Details:
Position Type: Contract
Job Location: Florence, KY
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation: $36./hour

Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service
Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals (monitors, headsets, docking stations) in accordance with IT operations policy and procedures
Provisions and maintains network printers, conference room equipment, digital signs, TVs, and other miscellaneous equipment.
Works with IT Endpoint Engineering team and IT Service Desk to pilot changes to image deployments involving Windows Operating system updates, patches, and hotfixes to end user computers
Works with IT Service Desk and Site Business Stakeholders to communicate planned IT maintenance requiring IT service outages, and unplanned Incident Response notifications
Escalates incidents to the appropriate IT engineering and operations resources in accordance with established IT Incident Response procedure
Monitors open support requests for accuracy, urgency, and problem resolution
Creates and maintains document repository or knowledge base of fixes, installation procedures, technical tips, and IT support documents or procedures
Provide project support for the implementation of new technologies which enable the business examples include Digital Plant, IMM, PI, MES, LIMS and other
Provides project support for the procurement and goods receipt pertaining to IT projects and Manufacturing projects which require IT-OT integration solutions.
Assist IT Infrastructure and Operations teams in efforts to tack and mange IT assets (logical and physical) which are deployed at manufacturing location
Coordinate maintenance requests and change requests from manufacturing facility maintenance provider, Power, HVAC, Fiber, and Copper cabling.
Assist IT Infrastructure engineering and operations team with Monitoring & Network Administration, including Change Management, and Incident Response.
Assists IT Security engineering and operations teams with Vulnerability Response, and Security Incident Response

Travel would/could be to the following locations:
Winona, MN; and Evansville, IN; Auburn Hills, MI & Troy, MI (Note: Troy and Auburn Hills are only 20 mins apart – so part of the same trip)

Qualifications:

"Understand" Safe Work Permit process
Strong knowledge of Windows platforms: Windows 10, Windows 11,
Strong knowledge of networking concepts such as TCP/IP protocols
Hands-on knowledge of Client, Client, Ricoh, Zebra printers and copiers
5+ years of IT-industry experience
Experience working in a manufacturing or laboratory facility
Windows Server 2019, 2022
Mobile Device Management experience
Project Coordination experience
A+ certification or equivalent networking experience

Apply Today!
www.onboardusa.com

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

26-01120
INDOJ

Quick Apply

Refine Your Search

technical support analyst jobs in florence, ky

Senior Analyst - IT Region/Site Support

Technical Support Analyst (Hybrid)

Client Support Analyst III

Deskside Analyst

Data Integration Support Analyst

IT Operational Analyst

Artificial Intelligence (AI) Enablement Analyst II

Service Desk Analyst

NOC Analyst - Tier 2 | Vitis Technologies

Customer Service/Order Analyst

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