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DebtNext System Administrator
Crown Asset Management —United States
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- SQL
- Health insurance
- Dental insurance
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DebtNext System Administrator
Crown Asset Management —United States
Strong communication skills, excellent verbal and written communication skills to provide clear technical guidance to both technical and non-technical audiences…
$65,000 - $75,000 a year
Quick Apply

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DebtNext System Administrator

Crown Asset Management
United States

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Microsoft Excel
Operations management
SQL databases
Accounts receivable management
Supplier management experience
Financial software
Enterprise software support
SQL
Hiring
Bachelor's degree
Recruiting
Application Maintenance

Full Job Description

GENERAL SUMMARY:

We are seeking an administrator to manage the DebtNext platform, a debt management software for accounts receivables. The role focuses on configuring and maintaining the platform, creating and testing new features and configurations, and providing technical support to optimize the debt recovery process. This individual ensures the platform operates in compliance with business and regulatory requirements, providing seamless functionality for users and external collection vendors.

Key Responsibilities:

Platform configuration: Configure and maintain the platform to meet evolving business requirements. This includes managing custom rule engines, workflow logic, and account segmentation strategies.
Troubleshooting and support: Act as a point of contact for technical issues related to the platform, including troubleshooting issues with performance and functionality.
User acceptance testing: Ensure that configurations and workflow logic are intact and defects have been resolved by performing QAT. Test and deploy new features and system updates.
Documentation: Create and maintain detailed documentation for system configurations, processes, and technical policies. Ensure all testing documentation, including test plans, test results, and release notes, is clear, accurate, and up-to-date.
User and contact access management: Set up, modify, remove, and manage user access permissions.
Collaborate: Work across multiple internal teams to gather technical requirements for new features and resolve platform issues.

Qualifications:

· Strong background in system administration, including configuring and maintaining business-critical applications, and troubleshooting technical issues.

· Min. of 5-7 years’ experience working with accounts receivable management platforms, especially in regulated industries like financial services and debt collections.

· Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues.

· Proficient in SQL

· Strong communication skills, excellent verbal and written communication skills to provide clear technical guidance to both technical and non-technical audiences.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Do you have at least 5 years experience working with accounts receivable management platforms?
Are you proficient in SQL?

Education:

Bachelor's (Required)

Experience:

System Administration: 3 years (Preferred)

Location:

United States (Preferred)

Work Location: Remote

Quick Apply

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it administrator jobs in florence al

DebtNext System Administrator

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