Top 269 customer experience coordinator Jobs in florence ky

Logistics Coordinator II (Afterhours)
RWI Logistics —Fort Thomas, KY
- $25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Staffing Office Coordinator
Prolink —Cincinnati, OH
- $20 - $26 an hour
- Part-time
- Nursing
- High school diploma or GED
- US work authorization
Quick Apply
Security Officer Access Coordinator
Allied Universal —Walton, KY
- $15.95 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
14d
Scheduling Coordinator
Atlas Air —Florence, KY
- $42,500 - $61,000 a year
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Basic math
- On-the-job training
Inside Sales Support / Quotation Coordinator
METALEX MANUFACTURING INC —Cincinnati, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Disability insurance
- Health insurance
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Rental Coordinator- Trench Safety
Vandalia Rental —Cincinnati, OH
- $50,000 - $60,000 a year
- Clean driving record
- Construction site
- Heavy equipment operation
- Paid holidays
- Health insurance
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Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH
Horner Industrial Group —West Chester, OH
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sport Coordinator Baseball
i9 Sports - N. Columbus/Cincinnati E/NE —Township of Anderson, OH
- $15 - $16 an hour
- Part-time
- High school
- Reliable transportation
- Communication skills
Quick Apply
5d
Sport Coordinator Soccer
i9 Sports - N. Columbus/Cincinnati E/NE —Township of Anderson, OH
- $15 - $17 an hour
- Part-time
- High school
- 16+ years old
- Reliable transportation
Quick Apply
5d
Water Restoration Claims Coordinator
Roto-Rooter Services Company —Cincinnati, OH
- $19 - $21 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Profit sharing
- Paid training
14d
Logistics Support Coordinator
Manufacturer —Fairfield, OH
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Florence, KY
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
CUSTOMER RELATIONS COORDINATOR
Fischer Homes —Erlanger, KY
- Writing skills
- Office
- High school diploma or GED
- Profit sharing
- Tuition reimbursement
Quick Apply
Hospice Admission Coordinator
St. Elizabeth Healthcare —Edgewood, KY
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
Lifecycle Project Coordinator
Storage Solutions Inc —Erlanger, KY
- Overtime
- Remote
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Patient Coordinator / Medical Receptionist - Full-Time, Year Round
Cincinnati Eye Institute —Edgewood, KY
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Paid parental leave
- Paid holidays
Quick Apply
Treatment Coordinator
Dental Center of Florence —Florence, KY
- $24 - $25 an hour
- Full-time
- Dental office
- Sales
- Office
- Paid holidays
- Health insurance
Quick Apply
Patient Coordinator / Medical Receptionist - Full-Time, Year Round
Eye Care Partners Career Opportunities —Edgewood, KY
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Paid parental leave
- Paid holidays
Quick Apply
Sales Coordinator - Erlanger, KY
ADM —Erlanger, KY
- $51,600 - $96,400 a year
- Overtime
- Background check
- Office
- Project management
- Paid parental leave
- Health savings account
Health Unit Coordinator - Nursery
The Christ Hospital Health Network —Cincinnati, OH
- Part-time
- High school diploma or GED
- Data entry
- Medical terminology

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Logistics Coordinator II (Afterhours)

RWI Logistics -
Fort Thomas, KY

Quick Apply

Job Details

$25 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Professional email communication
Computer operation
Customer communication
Microsoft Outlook
Interpersonal skills
High school diploma or GED
Dispatching
Transportation management systems
Attention to detail
Phone call management
Critical thinking
Time management

Full Job Description

Logistics Coordinator II (Nights/Weekends)

Location: 10 minutes from downtown Cincinnati

Shift Available: Overnights/Weekends

Training Requirement: Must be available to train Monday–Friday, 8:00am–5:00pm for up to 3 weeks
Holiday Requirement: Holidays are required for this role

Description
This position is responsible for ensuring successful daily freight execution through proactive communication, strong attention to detail, and consistent operational follow-through. This role plays a key part in delivering a high level of service to customers by tracking shipments, managing exceptions, coordinating carrier coverage, and resolving issues with urgency and professionalism. Working as part of a collaborative team, this position uses technology, established processes, and critical thinking to drive efficiency and accuracy in load execution.
Duties and Responsibilities
Essential duties and responsibilities of the position include but are not limited to:

Customer-Focused Execution: Build and maintain strong customer relationships by delivering service excellence through accurate, timely, and efficient execution of logistics activities in alignment with customer specifications and expectations.
Operational Execution and Customer Load Management: Manages and enters customer load data in the Transportation Management System (TMS). Ensure timely and accurate updates on load statuses (i.e. loaded, pick-up, delivery, empty) and any in-transit changes while providing sufficient documentation for communication to internal and external customers as necessary.
Communication and Escalation: Actively communicate relevant information to customers, carriers, and internal stakeholders. Implement corrective actions and escalate service issues proactively to prevent service failures.
Scheduling and Load Coordination: Handle the scheduling, rescheduling, and coordination of all pick-up and delivery appointments. Proactively communicate changes to shippers and receivers to prevent disruptions and optimize routing.
Driver and Carrier Coordination: Provide drivers with detailed routing instructions and directions. Assist with driver-related activities and communicate directly with carriers on detention and accessorials.
Exception and Problem Resolution: Use critical thinking and available tools to troubleshoot and resolve issues related to scheduling, carrier compliance, or delivery exceptions. Escalate unresolved or complex issues to the appropriate team members or management when necessary.
Operational Quality Assurance: Perform quality checks on key logistics activities to ensure data accuracy and compliance. Identify and document defects or discrepancies, and take corrective actions when needed.
Freight Claims and OS&D Investigation: Initiate documentation for overage, shortage, and damage (OS&D) claims in accordance with established procedures. Coordinate next steps with appropriate stakeholders.
Route Planning (After-Hours): Conducts route and load planning in line with customer requirements and managerial guidance, consolidates customer orders, reconciles established rates with available transportation providers, and identifies new carriers to provide service at competitive rates after primary work hours.
Spot Load Execution (After-Hours): Occasionally executes recovery/exception-based spot loads and source for trucks and carriers to complete movement of customer’s freight within predetermined guidelines.
Other duties as required and assigned.

Qualifications
Qualifications to perform the job successfully include:
Education: High school diploma or GED (General Education Diploma) equivalency
Experience: Prior experience in logistics, transportation, or dispatch preferred but not required.

Technical Proficiency: Strong proficiency in Microsoft Outlook and Excel and the ability to quickly learn company-specific software. Proficient in using TMS for load management, shipment tracking, and data entry.
Communication Skills: Exceptional verbal and written communication skills to effectively interact with internal teams, carriers, and customers.
Problem Solving and Critical Thinking: Capable of proactive problem resolution and critical thinking, with the ability to escalate complex issues appropriately.
Organizational and Time Management Skills: Strong ability to multitask and prioritize in a fast-paced, deadline-driven environment. Organized and detail-oriented.
Customer Service Orientation: Committed to providing outstanding customer service, ensuring customer needs are met efficiently.

Working conditions:
This position is performed in a general office setting.

Physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to operate a computer/laptop and telephone, and ability to talk and hear.

RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Pay: $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in florence ky

Logistics Coordinator II (Afterhours)

Staffing Office Coordinator

Security Officer Access Coordinator

Scheduling Coordinator

Inside Sales Support / Quotation Coordinator

Rental Coordinator- Trench Safety

Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH

Sport Coordinator Baseball

Sport Coordinator Soccer

Water Restoration Claims Coordinator

Logistics Support Coordinator

Patient Service/Front Desk Coordinator

CUSTOMER RELATIONS COORDINATOR

Hospice Admission Coordinator

Lifecycle Project Coordinator

Patient Coordinator / Medical Receptionist - Full-Time, Year Round

Treatment Coordinator

Patient Coordinator / Medical Receptionist - Full-Time, Year Round

Sales Coordinator - Erlanger, KY

Health Unit Coordinator - Nursery

I want to receive the latest job alert for customer experience coordinator in florence ky

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