Top 27 Information technology manager Jobs in Florence Ky

Director, IT Operations
SUN Behavioral Health —Erlanger, KY
- Full-time
- Computer Science
- HIPAA
- Analysis skills
10d
Manager of Digital Technology
Experimental Holdings —Cincinnati, OH
- Microsoft Excel
- Azure
- Bachelor of Science
- Opportunities for advancement
Quick Apply
Staff Site IT Manager
GE Aerospace —Erlanger, KY
- Full-time
- Pass drug screening
- Mid-level
- 3 years
- Relocation assistance
1d
Systems Manager
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- English
- Office
IT Site Operations Lead
Crane ChemPharma & Energy —Cincinnati, OH
- Full-time
- Agile
- Senior level
IT HRIS Manager
UC Health, LLC —Cincinnati, OH
- Computer Science
- 5 years
- Master's degree
Quick Apply
Senior Manager, IT Vendor Management Office
Procter & Gamble —Cincinnati, OH
- $110,000 - $165,300 a year
- Online Application
- Hybrid work
- 5 years
- Office
- Analysis skills
10d
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Hebron, KY
- $116,800 - $160,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Paid parental leave
- AD&D insurance
North America IT Operations Services Manager
Prysmian Group —Highland Heights, KY
- 7 years
- Computer Science
- HIPAA
Telecommunications Systems Manager (4917-02)
Hamilton County, Ohio —Cincinnati, OH
- From $44.16 an hour
- Full-time
- Computer Science
- 5 years
- Office
- Free parking
- Wellness program
Quick Apply
9h
Senior Manager, IT Vendor Management Office
Information Technology Senior Management Forum —Cincinnati, OH
- $110,000 - $165,300 a year
- Online Application
- Hybrid work
- 5 years
- Office
- Analysis skills
9d
Site Digital IT Manager (2027 Grads)
Procter & Gamble —Cincinnati, OH
- $85,000 - $122,200 a year
- Online Application
- Computer Science
- Senior level
- Electrical Engineering
11d
Director, IT Security
Ensemble RCM LLC —Blue Ash, OH
- $141,300 - $223,200 a year
- Full-time
- Bachelor's degree
- Travel
- Conflict management
- Tuition reimbursement
19h
IT Manufacturing Service Delivery Manager
Capgemini Sogeti —Cincinnati, OH
- $73,000 - $174,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
IT Manufacturing Service Delivery Manager
Capgemini —Cincinnati, OH
- $73,000 - $174,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
IT Physician Liaison Supervisor - IT Administration - Main - Full-Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Nursing
- Analysis skills
- Supervising experience
- Paid time off
4d
IT Project & Product Manager (2027 Grads)
Procter & Gamble —Cincinnati, OH
- $85,000 - $122,200 a year
- Online Application
- Computer Science
- Office
- Analysis skills
11d
System & Software Engineering Manager 2
Northrop Grumman —Cincinnati, OH
- $146,500 - $219,700 a year
- Overtime
- Bachelor of Science
- Engineering
- 3 years
- Paid holidays
- Disability insurance
3d
Modern IT Service Management Manager
Accenture —Cincinnati, OH
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 5 years
- Business development
- Travel
- Paid holidays
- Disability insurance
14d
Client Service Delivery Senior Manager – Infrastructure
Accenture —Cincinnati, OH
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Presentation skills
- Paid holidays
- Disability insurance
3d

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Director, IT Operations

SUN Behavioral Health -
Erlanger, KY

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Vendor relationship building
Non-technical user support
Managing technical support teams
Project development phase management
Coaching
Healthcare information & network security
Vendor performance evaluation
Internal employee customer service
Technology management
Cloud service support
Telecommunications systems
SaaS platforms
Vendor performance improvement
Vendor relationship management
Network support
Leading team collaboration initiatives
Experience with SaaS (as product category for technical sales engineers)
Managing projects
SaaS
Project stakeholder communication
Cross-functional communication
IT department experience
Managing tech infrastructure teams

Full Job Description

Position Summary

SUN Behavioral Health is seeking a Director of IT Operations to lead day-to-day technology operations and service delivery across the organization. Reporting to the Vice President of Information Technology & Services, the Director provides operational leadership for end-user services, infrastructure, connectivity, technology implementations, and other IT operations. Working within a managed-services environment, the Director coordinates internal IT staff, the managed service provider, technology vendors, and organizational leaders to establish priorities, resolve escalations, and ensure work is completed effectively and timely.

This is a hands-on leadership role that combines oversight with direct involvement. The Director remains actively engaged in technical problem-solving, projects, implementations, and operational activities when their involvement adds value, while leveraging the MSP and other specialized resources for much of the technical execution. The Director also serves as an accessible technical and operational resource to internal IT staff, providing guidance, coaching, and problem-solving support.

Key Responsibilities

Lead day-to-day IT operations and service delivery across the organization, coordinating internal IT staff, the MSP, and other technical partners.
Maintain ownership of operational issues and initiatives through completion, regardless of whether technical execution is performed by internal IT staff, the MSP, or another vendor.
Serve as a technical and operational resource to internal IT staff, providing guidance, coaching, and hands-on assistance with troubleshooting, projects, and implementations as needed.
Manage the operational relationship with the MSP, setting priorities, monitoring service quality, evaluating recommendations, and holding the provider accountable for commitments and outcomes.
Lead resolution of significant, complex, or recurring technology issues by engaging the appropriate resources, removing barriers, and ensuring follow-through.
Oversee delivery and lifecycle of end-user technology, including standards, procurement, deployment, replacement, onboarding, and offboarding.
Coordinate network, internet, wireless, telecommunications, and infrastructure needs with internal resources, the MSP, carriers, and other vendors.
Lead technology projects and implementations, including new locations, expansions, relocations, acquisitions, and significant system changes.
Oversee cybersecurity follow-through by ensuring required assessments are completed, identified risks are tracked, and remediation by the MSP and security partners is completed timely.
Monitor service performance and recurring issues to identify root causes, improve reliability, and strengthen the user experience.
Establish and reinforce consistent IT standards, procedures, documentation, asset records, and support practices across the organization.
Evaluate technology and vendor recommendations and provide practical technical input for procurement, renewals, budgeting, and operational decisions.
Communicate significant outages, risks, project impacts, technology changes, and unresolved barriers clearly to stakeholders and leadership.
Identify opportunities to standardize, automate, and simplify IT processes while supporting evolving organizational priorities.

Qualifications & Requirements

Demonstrated ability to lead IT operations while remaining willing and able to become directly involved in technical problem-solving and execution when appropriate.
Broad working knowledge of end-user computing, infrastructure, networking, cloud and SaaS services, telecommunications, identity and access, and enterprise technology support.
Strong experience working with managed service providers and technology vendors, including setting priorities, evaluating recommendations, monitoring performance, and driving accountability.
Ability to serve as a trusted technical resource and coach to IT staff with varying levels of experience and expertise.
Strong analytical, troubleshooting, organizational, and project-management skills with the ability to manage multiple concurrent priorities and initiatives.
Strong written, verbal, and interpersonal communication skills with the ability to translate technical issues for nontechnical audiences and work effectively across departments and levels of leadership.
Understanding of cybersecurity, privacy, and technology-risk principles applicable to a healthcare environment.
Collaborative, service-oriented leadership style with a strong sense of ownership, follow-through, and shared accountability; ability to travel as business needs require.

Qualifications

Education

Preferred: Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, or a related field.
An equivalent combination of relevant education, technical certifications, and progressively responsible experience may be considered.

Experience

Required: Seven or more years of progressively responsible information technology experience, including significant responsibility for IT operations, infrastructure, technical support, or service delivery.
Required: Experience leading IT staff, technical teams, projects, or external service providers and driving work through completion.
Required: Experience supporting a broad enterprise technology environment, including Microsoft 365, endpoint technologies, networking, cloud or SaaS services, and cybersecurity controls.
Preferred: Experience supporting multi-site organizations and managing relationships with MSPs, carriers, and other technology vendors.
Preferred: Healthcare technology experience, including environments subject to HIPAA privacy and security requirements.

Apply Now

Refine Your Search

information technology manager jobs in florence ky

Director, IT Operations

Manager of Digital Technology

Staff Site IT Manager

Systems Manager

IT Site Operations Lead

IT HRIS Manager

Senior Manager, IT Vendor Management Office

IT Manager, Ops Tech Solutions (OTS)

North America IT Operations Services Manager

Telecommunications Systems Manager (4917-02)

Senior Manager, IT Vendor Management Office

Site Digital IT Manager (2027 Grads)

Director, IT Security

IT Manufacturing Service Delivery Manager

IT Manufacturing Service Delivery Manager

IT Physician Liaison Supervisor - IT Administration - Main - Full-Time - Days

IT Project & Product Manager (2027 Grads)

System & Software Engineering Manager 2

Modern IT Service Management Manager

Client Service Delivery Senior Manager – Infrastructure

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