Top 99 It support specialist Jobs in Florence Ky

Deskside Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $23.90 - $29.88 an hour
- Full-time
- Hospital
- Mid-level
- Office
Desktop Support Technician
L3Harris Technologies —Cincinnati, OH
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
8d
Help Desk Support Specialist Sr.
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $23.94 - $31.15 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Hebron, KY
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Desktop Support Technician
Ovation Workplace Services Inc —Hebron, KY
- $45,000 - $49,000 a year
- Full-time
- Mid-level
- 3 years
Quick Apply
IT Help Desk Manager
Thomas More University —Crestview Hills, KY
- Weekends as needed
- Mid-level
- 3 years
- Supervising experience
Desktop Support Analyst
Cognizant —Cincinnati, OH
- Weekends as needed
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Help Desk Technician
Talbert House —Cincinnati, OH
- $18.25 - $21.63 an hour
- Full-time
- Computer science
- Computer Science
- Analysis skills
Quick Apply
Computer Operator
Cincinnati Children's Hospital —Cincinnati, OH
- $20.57 - $25.72 an hour
- Weekends as needed
- Computer science
- Computer Science
- Hospital
8d
IT Support Technician
Jabil Circuit —Florence, KY
- Full-time
- Mid-level
- Continuous improvement
3d
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Blue Ash, OH
- $23 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
2d
Technical Customer Care Specialist
Blair Technology Group —Latonia, KY
- From $18 an hour
- Full-time
- Customer service
- 11+ years
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Automated Machine Support Specialist
SencorpWhite —Hamilton, OH
- $75,000 - $90,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Up to 50% travel
Quick Apply
Lab Support Tech I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Part-time
- Data analysis skills
- High school diploma or GED
- Continuous improvement
3d
Onsite Technician
Five Star Technology Solutions —Lawrenceburg, IN
- $40,000 - $41,000 a year
- Mid-level
- Windows
- In-person
Information Technology Service Desk Co-op - Fall 2026
Messer Construction Co. —Cincinnati, OH
- Part-time
- Pass drug screening
- Office
- SQL
Quick Apply
Information Systems Support Specialist (4553-07R)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer Science
- Customer service
- System design
- Free parking
- Wellness program
Quick Apply
10d
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $36,000 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Data Integration Support Analyst
U.S. Bank National Association —Cincinnati, OH
- $75,820 - $89,200 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
IT Support II
HIT Promotional —Fairfield, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply

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Deskside Analyst

Cincinnati Children's Hospital -
Cincinnati, OH

Apply Now

Job Details

Full-time
$23.90 - $29.88 an hour

Qualifications

Customer communication

Full Job Description

Primary Location Offices at Vernon Place
Department IS Client Services
Shift Day (United States of America)
Schedule Full time
Weekly Hours 40
FTE 1
Employee Status Regular

Expected Starting Pay Range $23.90 - $29.88
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

At Cincinnati Children’s Hospital Medical Center, we believe technology plays a critical role in advancing pediatric healthcare and improving the lives of children and families. As a Deskside Analyst, you will be on the front lines of our technology support team, delivering exceptional service and hands-on technical expertise that keeps our clinicians, researchers, and staff connected and productive. In this role, you will troubleshoot hardware and software issues, support a wide range of devices and applications, and ensure our teams have the reliable technology they need to deliver world-class care. If you enjoy solving problems, helping others, and working in a mission-driven environment where your work truly makes a difference, this is the opportunity for you. JOB RESPONSIBILITIES Operating System Support
Support Microsoft applications and Operating Systems.
Support shrink wrapped software.
Support clinical and non-clinical CCHMC applications throughout the institution, includes manipulating various configurations and settings and being able to identify systemic application issues.
Support device & driver setup.
Troubleshoot connectivity issues on both local and networked printers.
Troubleshooting application-specific issues related to printing.
Identify software and hardware issues on different equipment types such as desktops, laptops, handhelds and wireless devices.
Support peripheral equipment (e.g., barcode scanners, media burners, etc.).
Support Windows 10/11, IOS, Android, and various operating systems.
Setup & Troubleshoot smartphones and tablet devices .
Review and update Deskside documentation to include instructions, fixes, processes & procedures.
Make recommendations for changes/improvements.
Maintain Incident Management entries ensuring that they are up-to-date at all times. Technology
Support Microsoft applications and Operating Systems.
Support shrink wrapped software.
Support clinical and non-clinical CCHMC applications throughout the institution, includes manipulating various configurations and settings as well as being able to identify systemic application issues. Customer Support
Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.
Adhere to and promote continual adoption of change management policies and procedures.
Model outstanding customer service behavior, including timely and effective follow-up with customers. Communication
Excellent verbal, written, and interpersonal communication skills.
Ability to relate to various age and demographic background. JOB QUALIFICATIONS
Associate's degree in related field or equivalent
1+ years of work experience in a related job discipline OR equivalent combination of education and experience PREFERRED QUALIFICATIONS
Experience providing deskside / field support for Windows based environments, including laptops, desktops, peripherals, and mobile devices in a large enterprise or healthcare setting.
Working knowledge of Windows OS, Microsoft 365 applications, and basic network connectivity troubleshooting (VPN, WiFi, printers, docking stations).
Experience supporting clinical or administrative end users in a fast paced environment with minimal downtime tolerance.
Familiarity with incident, request, and asset management tools (e.g., ServiceNow or similar ticketing systems).
Experience following standard operating procedures, escalation paths, and documentation standards within an IT support organization.
Demonstrated ability to provide high touch, customer focused support, including clear communication with nontechnical users such as clinicians, staff, and leadership.
Strong interpersonal skills with the ability to prioritize, triage, and manage multiple requests in real time.
Experience working in a healthcare, hospital, or regulated environment, with awareness of privacy, security, and patientcare sensitivity.
Ability to work independently in the field while remaining aligned with centralized IS Client Services teams.

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years

Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding

Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)

One of the nation's America’s Most Innovative Companies as noted by Fortune

Consistently certified as great place to work

A Leading Disability Employer as noted by the National Organization on Disability

Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

Apply Now

Refine Your Search

it support specialist jobs in florence ky

Deskside Analyst

Desktop Support Technician

Help Desk Support Specialist Sr.

IT Support Engineer I, Ops Tech Solutions (OTS)

Desktop Support Technician

IT Help Desk Manager

Desktop Support Analyst

Help Desk Technician

Computer Operator

IT Support Technician

In-Home Sales & Tech Support (Part Time)

Technical Customer Care Specialist

Automated Machine Support Specialist

Lab Support Tech I

Onsite Technician

Information Technology Service Desk Co-op - Fall 2026

Information Systems Support Specialist (4553-07R)

Desktop Support Technician

Data Integration Support Analyst

IT Support II

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