Top 39 Service center representative Jobs in Florence Ny

Human Resources Business Partner
Revere Copper Products, Inc —Rome, NY
- $74,900 - $96,300 a year
- 8 hour shift
- Research
- 3 years
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Head Start Teacher/Center Director
Oswego County Opportunities, Inc. —West Monroe, NY
- $22.50 - $32.02 an hour
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
Member Service Center Representative
AmeriCU Credit Union —Rome, NY
- $19 - $22 an hour
- Overtime
- Communication skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Guest Services Representative
Turning Stone Enterprises —Verona, NY
- From $17 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
14d
Market Sales Leader Trainee
Bimbo Bakeries USA —Canastota, NY
- $63,500 - $82,500 a year
- Marketing
- Inventory management
- Merchandising
- On-the-job training
- 401(k) matching
3d
Outbound Sales Representative
AmeriCU Credit Union —Rome, NY
- $22.15 - $27.69 an hour
- Mid-level
- Business development
- Organizational skills
Quick Apply
12h
Network Field Technician
General Dynamics Information Technology —Rome, NY
- $26.83 - $34.11 an hour
- Weekends as needed
- Customer service
- Mid-level
- Windows
- Paid time off
- 401(k) matching
Casino Cashier Supervisor (Bridgeport)
Turning Stone Enterprises —Bridgeport, NY
- From $24 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Merchandise Associate
Marshalls —Rome, NY
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Housekeeper
Bethany Gardens Skilled Living Center —Rome, NY
- $16.32 an hour
- Weekends as needed
- Skilled nursing facility
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply
Chief Operations and Finance Officer
Griffiss Institute —Rome, NY
- $210,000 - $250,000 a year
- Full-time
- Background check
- Public speaking
- Office
- Health savings account
- Health insurance
Quick Apply
12d
Before and After School Site Director
YMCA —Verona, NY
- $20 - $25 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
Quick Apply
Before and After School Site Director PreK Leader
YMCA —Rome, NY
- $20 - $25 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
Quick Apply

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Human Resources Business Partner
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service center representative jobs near florence ny

Human Resources Business Partner

Revere Copper Products, Inc -
Rome, NY

Quick Apply

Job Details

Full-time
$74,900 - $96,300 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Contract dispute resolution
HR analytics
Contract interpretation
Legal employment dispute resolution experience
Research
Manufacturing facility experience
Bachelor's degree
Employment law in talent management
Manufacturing company experience

Full Job Description

Description:

Revere Copper Products is looking for an Human Resources Business Partner to join our respected team of professionals in Rome, NY. Founded by Paul Revere in 1801, our company is one of the finest copper manufacturers in the world. We have over one million square feet of manufacturing space in Rome, NY and recently expanded to North Carolina. We are an employee-owned company, competing in the architectural, electrical, data center, telecommunications, air conditioning, industrial machinery, equipment, automotive, antimicrobial, and other emerging markets. We proudly work as a team in a safe, environmentally sound and ethical manner to achieve absolute customer satisfaction through superior quality and reliability. We strive to continue the pioneering tradition of our founder, Paul Revere.

Revere offers a competitive salary and benefit package in a highly rewarding and motivating work environment focused on bringing out the best efforts and contributions of all employees.

Requirements:

Summary:

Partner with operational leaders to provide HR services and drive business performance through effective workforce strategies, employee relations, and labor relations management. This role supports a unionized and a non-unionized manufacturing workforce. Areas of responsibility include recruiting to onboarding, facilitating effective employee life cycle processes, leadership development, influencing and guiding the development of effective supervision to create a high performance workplace culture that motivates and retains employees, interpreting and administering collective bargaining agreements, resolving workplace issues, supporting negotiations, and fostering constructive labor-management relationships while ensuring compliance with employment laws and company policies.

The HRBP acts as a trusted advisor to leaders, employees, and union representatives to promote a productive, safe, and engaged workforce aligned with organizational objectives.

Duties and Responsibilities:

Employee Relations

Create a strategic HR Partnership by actively aligning the people needs of the organization with business goals and direction. Help the organization develop leadership skills to proactively address workplace and performance issues using a behavioral management approach (BMT).
Lead, facilitate and support change management initiatives and business transformations.
Recommend workforce planning and organizational effectiveness solutions.
Conduct workplace investigations involving conduct, attendance, harassment, discrimination, and policy violations.
Facilitate conflict resolution between employees and supervisors.
Support corrective action, performance management, and disciplinary processes.
Promote a culture of fairness, accountability, and respect.
Partner with plant leadership to align workforce strategies with operational goals.
Analyze workforce metrics including turnover, absenteeism, overtime, grievances, and engagement.

Labor Relations

Support supervisors in effectively carrying out labor relations requirements providing a responsive, consultative and supportive approach. Influence and guide the development of effective supervision to create a high performance workplace culture that motivates and retains employees.
Advise leaders on contract language, work rules, and labor practices.
Investigate grievances and represent management during grievance meetings.
Prepare documentation and responses for arbitration and mediation proceedings.
Support collective bargaining negotiations through research, costing, and proposal development.
Build and maintain effective relationships with union leadership and labor committees.
Monitor compliance with labor laws and contract provisions.
Identify and proactively address potential labor relations issues.
Conduct leadership skills training (LIST) and supervisory skills training (MARC)
Facilitate labor relations protocol meeting and keep leaders apprised of key labor relations issues

Talent Management

Represent the Revere brand and values through interview and selection process of new hires. Support managers in fully developing the capabilities of their people.
Initiate and execute recruiting and onboarding of hourly and salaried employees.
Facilitate succession planning and talent development activities.
Identify training needs for leaders related to leadership effectiveness, labor relations, and compliance.
Initiate and support performance management and employee development processes.

Compliance & Risk Management

Ensure compliance with labor laws, employment regulations, and company policies.
Maintain accurate employee and labor relations documentation.
Support audits and regulatory investigations.
Ensure consistent application of policies and contractual obligations.

Safety and Culture

Promote safety as a Revere value. Enable the organization to fully comprehend and address workplace environment issues that affect safety performance.
Partner with Environmental Health & Safety teams to support a safe work environment.
Participate in investigations related to workplace incidents and behavior-based events.
Promote employee engagement, continuous improvement, and positive workplace culture.
Engage union leaders in safety culture improvement through company/union safety process

Qualifications:

Strong understanding of:

National Labor Relations Act (NLRA)
Collective bargaining agreements
Employment law
Workplace investigations
Conflict resolution
Performance management

Excellent communication and negotiation skills including labor relations document writing. Ability to influence leaders at all organizational levels. Strong analytical and problem-solving capabilities. Experience with HRIS and workforce analytics. Ability to apply behavior science to business performance improvement.

Experience

5-10 years of progressive HR experience.
3-5 years of labor relations experience in a unionized manufacturing environment.
Experience supporting grievance administration, contract interpretation, and collective bargaining.

Education / Training:

Minimum:

Bachelor's degree in Human Resources, Labor Relations, Business Administration, or related field.

Preferred:

Masters Human Resources
SHRM Certified
Foundation in Behavior Science

Office environment. May tour or infrequently be exposed to an industrial environment.

Job Type: Full-time

Salary: $74,900.00 - $96,300.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Quick Apply

Refine Your Search

service center representative jobs in florence ny

Human Resources Business Partner

Head Start Teacher/Center Director

Member Service Center Representative

Guest Services Representative

Market Sales Leader Trainee

Outbound Sales Representative

Network Field Technician

Casino Cashier Supervisor (Bridgeport)

Merchandise Associate

Housekeeper

Chief Operations and Finance Officer

Before and After School Site Director

Before and After School Site Director PreK Leader

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