Top 15 911 telecommunicator Jobs in Florida

911 Dispatcher
City of Winter Garden —Winter Garden, FL
- $21.25 - $34.65 an hour
- 12 hour shift
- Background check
- 18 years or older
- Spanish
Emergency Communications Officer Trainee (911 Operator)
Pasco County, FL —Dade City, FL
- $21.70 - $30.38 an hour
- Overtime
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Tuition reimbursement
Telecommunicator I
City of Naples, FL —Naples, FL
- $25.83 an hour
- Full-time
- Basic math
- Residential
- High school diploma or GED
Communications Officer
City of Palm Bay, FL —Palm Bay, FL
- $48,361 a year
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Police Dispatcher
University of South Florida —Saint Petersburg, FL
- $43,000 a year
- Overtime
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Public Safety Dispatcher III
Tampa International Airport —Tampa, FL
- From $28 an hour
- Weekends as needed
- Writing skills
- Research
- Mid-level
Police Communication Specialist
University of South Florida —Tampa, FL
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Communications Officer
Walton County Sheriff's Office —De Funiak Springs, FL
- $49,350 a year
- Weekends as needed
- 18 years or older
- Writing skills
- High school diploma or GED
Public Safety Disptacher I
Hialeah —Hialeah, FL
- $44,481.58 - $91,105.56 a year
- Full-time
- Spanish
- Writing skills
- English
Public Safety Communication Officer
City of Jacksonville Beach —Jacksonville, FL
- Full-time
- English
- High school diploma or GED
- Data entry
911 Dispatcher II
University of Central Florida —Orlando, FL
- $20.29 an hour
- Weekends as needed
- Mid-level
- Databases
- High school diploma or GED
- Paid holidays
- Health insurance
Communications Trainee (Part-Time)
City of Fort Walton Beach —Fort Walton Beach, FL
- From $18.93 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
Police Emergency Communications Officer
Duval County Public Schools —Jacksonville, FL
- $16.70 an hour
- Overtime
- Word processing
- English
- Data entry
Communications Supervisor
City of Winter Garden —Winter Garden, FL
- Weekends as needed
- Management
- 5 years
- Writing skills

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Emergency Communications Officer Trainee (911 Operator)
Pasco County, FL —Dade City, FL
Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the calls, and initiate appropriate action per…
$21.70 - $30.38 an hour
Dispatcher Trainee
City of Miami Beach, FL —Miami, FL
Possession of a valid driver's license issued by the State of Florida (within 30 days of employment for non- Florida residents) for the type of vehicle or…
$4,193.60 - $6,193.60 a month
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911 Dispatcher

City of Winter Garden -
Winter Garden, FL

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Job Details

Full-time
$21.25 - $34.65 an hour

Qualifications

High school diploma or GED
Individual consumer customer service
Typing

Full Job Description

911 Dispatcher - Public Safety Telecommunicator

Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience.

Pay is qualification based with a range of $21.25 - $34.65 per hour.

Experienced Dispatchers qualifications will be considered when determining starting rate!

The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour.

This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.

This positon requires an online three minute typing assessment.

WORK OBJECTIVE

Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.

ESSENTIAL FUNCTIONS

Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller’s needs and entering information into the Computer aided dispatch (CAD) system.
Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals.
Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units.
Monitors other Public Safety Radio channels for information pertinent to this agency.
Maintains accurate status records of all Department units through various logs.
Provides callers with lifesaving instructions in life-threatening situations.

Operates base station radio network using the various assigned frequencies.
Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network.

Performs other duties as assigned by Communications management or a command officer.

The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime.

MINIMUM QUALIFICATIONS

At least eighteen (18) years of age, with a High School Diploma or GED equivalent.
Ability to type proficiently at a minimum speed of THIRTY (30) words per minute.
Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire.
Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
Be tobacco free and remain tobacco free throughout employment.
Be drug free and subject to random drug screens throughout employment.
Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required.

Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen.

Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software.
Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time.
Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service.
Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member.
Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations.
Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations.
Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
Ability to learn the City’s geography including key buildings and landmarks.

PHYSICAL & ENVIRONMENTAL DEMANDS

The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations.

Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle.
Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment.

The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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Refine Your Search

911 telecommunicator jobs in florida

911 Dispatcher

Emergency Communications Officer Trainee (911 Operator)

Telecommunicator I

Communications Officer

Police Dispatcher

Public Safety Dispatcher III

Police Communication Specialist

Communications Officer

Public Safety Disptacher I

Public Safety Communication Officer

911 Dispatcher II

Communications Trainee (Part-Time)

Police Emergency Communications Officer

Communications Supervisor

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