Top 249 Automotive parts manager Jobs in Florida

Parts & Service Customer Relations Manager SEBC
Stellantis —Orlando, FL
- Dealership
- 8 years
- Bachelor's degree
Parts Manager
MAG MANAGEMENT —West Palm Beach, FL
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Disability insurance
Quick Apply
Automotive Parts Manager
Subaru - Volvo Melbourne —Melbourne, FL
- $8,000 - $15,000 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
3d
Parts Manager
Delray Buick GMC —Delray Beach, FL
- Urgently hiring
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
AUTOMOTIVE PARTS MANAGER HIGH-PERFORMANCE IMPORT DEALERSHIP FORT LAUDERDALE, FL (33316)
National Automotive Training Academy —Fort Lauderdale, FL
- $65,000 - $95,000 a year
- Email
- Dealership
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Parts Manager
Foreign Affairs Auto —West Palm Beach, FL
- Mid-level
- Organizational skills
Quick Apply
Parts Manager
Nissan of Bradenton —Bradenton, FL
- Urgently hiring
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Parts Manager
Garber Automall —Green Cove Springs, FL
- Urgently hiring
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Distribution Center Manager In Training
O'Reilly Automotive Stores —Lakeland, FL
- Full-time
- Spanish
- Inventory management
- Computer literacy
- Employee stock purchase plan
- Health insurance
Quick Apply
National Account Manager
American Iron and Metal —Miami, FL
- $100,000 - $150,000 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- 401(k) matching
Quick Apply
14d
Parts Manager
Garber Buick GMC —Fort Pierce, FL
- Urgently hiring
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Parts Manager
Nextran Truck Centers —West Palm Beach, FL
- Extended hours
- Mid-level
- Ability to sit for extended periods
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
AUTOMOTIVE PARTS MANAGER
0LL58 - HANANIA AUTOMOTIVE MANAGEMENT CORP —Jacksonville, FL
- Background check
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Parts Manager
SOUTHERN LLC —Loxahatchee, FL
- $25 - $28 an hour
- Full-time
- Mid-level
- Team management
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Parts Manager
Dodge Chrysler Jeep of Winter Haven —Winter Haven, FL
- Background check
- Clean driving record
- Sales
- Paid holidays
- Health insurance
Assistant Site Manager
NAPA —San Antonio, FL
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
Automotive PARTS MGR.
VW Brandon —Tampa, FL
- Full-time
- Dealership
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Parts Manager
Fun Bike Center Motorsports —Lakeland, FL
- Full-time
- In person
- Sales
- Dealership
- Mid-level
Quick Apply
General Manager
Empire Auto Parts —Orlando, FL
- 5 years
- Bachelor's degree
- Travel
Quick Apply
3d
Assistant Site Manager | Third Shift
NAPA —Lake Buena Vista, FL
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply

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automotive parts manager jobs near florida

Parts & Service Customer Relations Manager SEBC

Stellantis -
Orlando, FL

Apply Now

Job Details

Qualifications

Customer communication
Reporting and dashboarding tools
Cross-functional collaboration
Negotiation in dispute resolution
Cross-functional communication

Full Job Description

Mopar is seeking a skilled and empathetic Customer Relations Manager to lead customer experience resolution efforts across the regional dealer network. This role is responsible for managing escalated customer issues, including disputes, buybacks, and customer care cases, while working closely with Area Managers, dealership staff, and internal teams. The Customer Relations Manager will serve as a key advocate for customer satisfaction and retention, ensuring timely and effective resolution of concerns and promoting a culture of service excellence.

Key Responsibilities:

Customer Case Management: Oversee and resolve escalated customer issues, including disputes, buybacks, and complex care cases, in coordination with dealers and internal teams.
Field Collaboration: Partner with Area Managers and dealership personnel to investigate concerns, implement solutions, and improve customer experience processes.
Retention & Satisfaction: Drive initiatives aimed at increasing customer satisfaction and retention through proactive issue resolution and service recovery strategies.
Process Improvement: Identify recurring issues and recommend process enhancements to reduce future customer complaints and improve dealer responsiveness.
Training & Support: Support dealership staff and Area Managers with training and resources to improve customer handling and communication practices.
Compliance & Documentation: Ensure all customer cases are documented accurately and handled in accordance with Mopar policies and regulatory requirements.

Requirements:

Basic Qualifications:

Bachelor's degree in Business, Communications, or related field (preferred)
Minimum 8 years of experience in customer relations, automotive service, or dealership operations
Strong conflict resolution, communication, and negotiation skills
Ability to manage sensitive issues with professionalism and empathy
Experience working with cross-functional teams and field operations
Proficiency in case management systems and reporting tools

Preferred Qualifications:

Familiarity with Mopar customer care systems and policies
Experience handling buybacks, warranty disputes, or legal escalations
Ability to influence and coach dealership staff on customer service best practices

Apply Now

Refine Your Search

automotive parts manager jobs in florida

Parts & Service Customer Relations Manager SEBC

Parts Manager

Automotive Parts Manager

Parts Manager

AUTOMOTIVE PARTS MANAGER HIGH-PERFORMANCE IMPORT DEALERSHIP FORT LAUDERDALE, FL (33316)

Parts Manager

Parts Manager

Parts Manager

Distribution Center Manager In Training

National Account Manager

Parts Manager

Parts Manager

AUTOMOTIVE PARTS MANAGER

Parts Manager

Parts Manager

Assistant Site Manager

Automotive PARTS MGR.

Parts Manager

General Manager

Assistant Site Manager | Third Shift

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