Top 39 Class observer Jobs in Florida

Customer Success Manager
Wiley —Florida
- $55,300.00 - $81,633.33 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
3d
Clinical Faculty (Rank TBD)/Team Lead - Prosthodontics (Tampa Bay) - 991648
Nova Southeastern University —Clearwater, FL
- Weekends as needed
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Adjunct Faculty- Dr. Kiran C. Patel College of Osteopathic Medicine
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Laboratory
- Classroom
- Health insurance
- Dental insurance
Clinical Faculty (Rank TBD) – Periodontics - 996781 (Tampa Bay)
Nova Southeastern University —Clearwater, FL
- Weekends as needed
- Background check
- Classroom
- Customer service
- Health insurance
- Dental insurance
Adjunct Faculty - Endodontics
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Classroom
- Doctoral degree
- Health insurance
- Dental insurance
Faculty (Rank TBD), Physician Educator - 991353
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Medicine
- English
- Health insurance
- Dental insurance
Adjunct Faculty - Orthodontics
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Classroom
- Customer service
- Health insurance
- Dental insurance
Clinical Faculty (Rank TBD)/Director - PG Prosthodontics Program - 996987
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Classroom
- Customer service
- Health insurance
- Dental insurance
Faculty (Rank TBD), Medical Education - 991352
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Nursing
- Medicine
- Health insurance
- Dental insurance
Faculty (Rank TBD) / Director - Predoctoral Orthodontics – 993526
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Classroom
- Customer service
- Health insurance
- Dental insurance
Adjunct Nutrition Faculty - Dr. Kiran C. Patel College of Osteopathic Medicine
Nova Southeastern University —Clearwater, FL
- Weekends as needed
- Background check
- Laboratory
- Classroom
- Health insurance
- Dental insurance
Faculty (Rank TBD)/Director – PG Orthodontics - 993874
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Classroom
- Customer service
- COVID-19 protective measures
- Health insurance
RANGE CONTROL SPECIALIST II
Reliance Test & Technology —Eglin AFB, FL
- $21.84 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Assembly
NON-CERTIFIED JUDICIAL RECRUIT
Jacksonville Sheriff's Office —Jacksonville, FL
- $50,556 a year
- Ability to walk for extended periods
- English
- High school diploma or GED
Poker Gaming Associate / Designated Player
Cardroom Tech —Daytona Beach, FL
- $16 - $17 an hour
- Part-time
- Background check
- 18 years or older
- Basic math
- Paid training
- Opportunities for advancement
Quick Apply
Faculty (Rank TBD), Physician Educator - 996084
Nova Southeastern University —Fort Lauderdale, FL
- Part-time
- Background check
- Medicine
- English
- Health insurance
- Dental insurance
Telemetry Technician
Jackson Health —Miami, FL
- Full-time
- Anatomy knowledge
- Hospital
- BLS Certification
Quick Apply
Faculty (Rank TBD), Physician Educator - 991325
Nova Southeastern University —Fort Lauderdale, FL
- Part-time
- Background check
- Medicine
- English
- Health insurance
- Dental insurance
Inside Sales Representative
CQ Medical —Sanford, FL
- 8 hour shift
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Telemetry Technician/ Per diem/ Flexible Shift/ Clinical and Capacity Manag/ Jackson West
Jackson Health —Miami, FL
- PRN
- Anatomy knowledge
- Hospital
- BLS Certification
Quick Apply

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Customer Success Manager

Wiley -
Florida

Apply Now

Job Details

Full-time
$55,300.00 - $81,633.33 a year
3 days ago

Benefits

Internal mobility program

Qualifications

Customer communication
Presentations for conferences or internal meetings
Enterprise solutions implementation
User training (technical support)
Technical user customer support
Sales presentations
Technical solutions implementation
Sales management systems proficiency
E-learning platforms
Online educational platform experience
CRM system proficiency
Implementing IT solutions
Professional development training

Full Job Description

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley’s digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley’s commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.

Job Responsibilities:

Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
Responsible for assisting faculty in implementing and integrating Wiley’s digital solutions.
Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.
Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities. Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers. Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.
Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
Conduct re-training with key customers to ensure all large adoption customers are “power users.”
Provide deep integration support on various LMS / LTI implementations.
Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.

Required Qualifications:

Undergraduate degree
2-4 years of relevant work experience in a similar function
Previous customer service, sales support and tech product support exposure
Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
User experience knowledge with a CRM platform, preferably Salesforce
Strong written and verbal communication skills
Excellent organization and time management skills
Ability to learn and apply technical expertise with new and existing platforms.
Strong skill set to train and implement digital solutions.
Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
Adaptable: can navigate complex sales processes with multiple decision makers

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

55,300.00 USD to 81,633.33 USD

#LI-KK1

Apply Now

Refine Your Search

class observer jobs in florida

Customer Success Manager

Clinical Faculty (Rank TBD)/Team Lead - Prosthodontics (Tampa Bay) - 991648

Adjunct Faculty- Dr. Kiran C. Patel College of Osteopathic Medicine

Clinical Faculty (Rank TBD) – Periodontics - 996781 (Tampa Bay)

Adjunct Faculty - Endodontics

Faculty (Rank TBD), Physician Educator - 991353

Adjunct Faculty - Orthodontics

Clinical Faculty (Rank TBD)/Director - PG Prosthodontics Program - 996987

Faculty (Rank TBD), Medical Education - 991352

Faculty (Rank TBD) / Director - Predoctoral Orthodontics – 993526

Adjunct Nutrition Faculty - Dr. Kiran C. Patel College of Osteopathic Medicine

Faculty (Rank TBD)/Director – PG Orthodontics - 993874

RANGE CONTROL SPECIALIST II

NON-CERTIFIED JUDICIAL RECRUIT

Poker Gaming Associate / Designated Player

Faculty (Rank TBD), Physician Educator - 996084

Telemetry Technician

Faculty (Rank TBD), Physician Educator - 991325

Inside Sales Representative

Telemetry Technician/ Per diem/ Flexible Shift/ Clinical and Capacity Manag/ Jackson West

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