Top 746 Guest service agent Jobs in Florida

Resort Guest Services/Front Desk Associate
Lumara Resorts —Anna Maria Island, FL
- From $17 an hour
- Nights as needed
- US work authorization
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Care Agent II - Customer Care
180 Seminole Hard Rock Support Services —Hollywood, FL
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply
10d
Front Desk Agent
Express Employment —Islamorada, FL
- $18 - $21 an hour
- Full-time
- Background check
- Spanish
- Inventory management
Quick Apply
1d
Experienced Hotel Front Desk Agent
Perry Hotel Naples —Naples, FL
- $18 - $20 an hour
- Temporary
- Background check
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick Apply
Resort Front Desk Customer Service Agent
Tricom Property Management —Fort Myers Beach, FL
- From $16 an hour
- Weekends as needed
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Pyramid Hotel Group —Gainesville, FL
- $15 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
Guest Service Agent
Hilton —Tampa, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent
Hotel Indigo Gainesville —Gainesville, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn and Home2 Suites Orlando Downtown —Orlando, FL
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
KW Property Management LLC —Miami Beach, FL
- $25 an hour
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Guest Service Agent
Aloft Orlando International Drive —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hampton Inn and Home2 Suites Lake Nona —Orlando, FL
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Overnight Front Office Agent
Loews Hotels & Co, Miami Beach —Miami Beach, FL
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Hilton St. Petersburg Carillon Park —Saint Petersburg, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
AC Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent - Embassy Suites Ft. Myers Estero
Hilton —Estero, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Guest Service Agent
Drury Hotels Company LLC —Tallahassee, FL
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Guest Services Agent
Hotel Continental Tapestry by Hilton —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Overnight Guest Service Agent (Part-Time) - Signia by Hilton Orlando Bonnet Creek
Hilton —Orlando, FL
- $19.77 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
6d

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guest service agent jobs near florida

Resort Guest Services/Front Desk Associate

Lumara Resorts -
Anna Maria Island, FL

Quick Apply

Job Details

Full-time
From $17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Resort experience
Guest relations
Multilingual
Night audit
Attention to detail

Full Job Description

Overview
We are seeking a dedicated and friendly Resort Guest Services/Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless check-in and check-out experience. This position requires excellent communication skills, attention to detail, and a passion for providing exceptional guest services in a resort hotel environment.

Responsibilities

Greet and welcome guests upon arrival with a warm and friendly demeanor.
Manage the check-in and check-out process efficiently while ensuring guest satisfaction.
Handle reservations, cancellations, and modifications accurately using the hotel management system.
Provide information about hotel services, local attractions, and amenities to enhance the guest experience.
Address guest inquiries and resolve any issues or complaints promptly and professionally.
Perform night audit duties as required, ensuring all financial transactions are accurately recorded.
Maintain organized front desk operations, including managing phone calls and emails effectively.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests.
Uphold the highest standards of guest relations by fostering positive interactions with all visitors.

Skills

Previous experience in front desk operations within a resort or hotel setting is preferred.
Strong knowledge of hospitality management principles and guest services best practices.
Multilingual abilities are a plus, enhancing communication with diverse guests.
Excellent interpersonal skills with the ability to build rapport with guests quickly.
Proficient in using hotel management software; familiarity with night audit processes is advantageous.
Strong problem-solving skills and the ability to remain calm under pressure.
Attention to detail and organizational skills to manage multiple tasks effectively.
A passion for hospitality and commitment to providing outstanding guest experiences.

Join our team as a Guest Services/Front Desk Agent where you can make a difference in our guests' stay while growing your career in the hospitality industry!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Ability to Relocate:

Anna Maria Island, FL: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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