Top 24 helpdesk specialist Jobs in florida

IT Specialist / Support Engineer
Woundtech —Orlando, FL
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
6d
IT Specialist
The Computer GuyZ —Coral Springs, FL
- $15 - $20 an hour
- Full-time
- Background check
- Software troubleshooting
- Office
- Health insurance
- Dental insurance
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Blood Bank Associate TSS
SCC Soft Computer —Clearwater, FL
- $20 - $23 an hour
- Full-time
- Computer science
- Writing skills
- HIPAA
1d
Network Support Technician
Inserso Corporation —Miami, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
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IT Specialist
Navinta III Inc. —Boca Raton, FL
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
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IT Support Specialist I
Langley Health Services —Ocala, FL
- $18.50 an hour
- Email
- Computer science
- Computer Science
- Windows
- Paid holidays
- Disability insurance
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IT Support Specialist
GA Telesis, LLC —Medley, FL
- Full-time
- Word processing
- Windows
- Bachelor's degree
Blood Bank Associate TSS
SOFT COMPUTER CONSULTANTS —Clearwater, FL
- $20 - $23 an hour
- Full-time
- Hybrid work
- Computer science
- Writing skills
- HIPAA
Quick Apply
IT Help Desk Associate
Dynasty Financial Partners, LLC —Saint Petersburg, FL
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Disability insurance
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IT Support Administrator
Voloridge, LLC —Jupiter, FL
- Mid-level
- Office
- 3 years
- Profit sharing
- Disability insurance
Systems Support Specialist (MSP / IT Support)
Jinx IT Inc. —Longwood, FL
- From $14 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
- Paid training
- Professional development assistance
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Help Desk Specialist
Esplanade Equity LLC —Saint Petersburg, FL
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
PC Support Specialist
Crown Holdings —Tampa, FL
- Full-time
- Mid-level
- Office
- Windows
Operations Specialist
Archive360 —Tampa, FL
- Weekends as needed
- Hybrid work
- Background check
- Salesforce
- Research
Quick Apply
Technology Helpdesk Associate
MSPB MSO LLC —Boynton Beach, FL
- Full-time
- Research
- Mid-level
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
5d

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helpdesk specialist jobs near florida

IT Specialist / Support Engineer

Woundtech -
Orlando, FL

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Job Details

Full-time
$60,000 - $65,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Referral program
Retirement plan

Qualifications

Computer Science
Microsoft Office
Computer hardware
Associate's degree
IT department experience
Information Technology

Full Job Description

We are seeking a hands-on, customer-focused IT Helpdesk Engineer to support and maintain the technology environment that powers our clinicians, operations teams, and corporate staff across a fast-growing healthcare organization. This hybrid role is based in the Orlando area and will support both remote users and onsite operations as needed.The ideal candidate is a strong troubleshooter with experience supporting modern cloud-first environments, endpoint management, networking, SaaS platforms, and security tooling. This individual will play a key role in ensuring operational stability, security, and a seamless end-user experience across a distributed workforce spanning the U.S. and offshore teams.You will work closely with IT, Security, DevOps, Product & Engineering, external vendors, and managed service providers to maintain a secure, scalable, and efficient IT environment supporting both corporate and clinical operations.

Primary Responsibilities:End User & Infrastructure Support

Provide Tier 1/Tier 2 support for laptops, desktops, mobile devices, printers, peripherals, conferencing systems, and SaaS applications.
Support a primarily Microsoft-based environment including Microsoft 365, Entra ID (Azure AD), Exchange Online, Teams, SharePoint, and endpoint management platforms.
Manage onboarding, offboarding, device provisioning, account access, permissions, and lifecycle management for employees and contractors.
Troubleshoot hardware, software, networking, VPN, authentication, printing, email, and connectivity issues across Windows, macOS, iOS, and Android devices.
Support clinicians and operational users in a fast-paced healthcare environment where uptime and responsiveness are critical.

Endpoint Management & Security

Administer and support endpoint management and MDM platforms including ManageEngine and Apple Business Manager.
Assist with endpoint security operations using SentinelOne, Mimecast, MFA, and related security tooling.
Support patch management, endpoint compliance, asset tracking, and vulnerability remediation efforts.
Maintain adherence to HIPAA, security, and IT compliance standards and assist with audit readiness initiatives.
Escalate security incidents, suspicious activity, and critical outages appropriately.

Network & Systems Support

Support office and remote networking technologies including Cisco Meraki, Cato Networks, VPN connectivity, Wi-Fi, switching, and firewall troubleshooting.
Coordinate with vendors and MSP partners for escalations, hardware replacements, ISP coordination, and office infrastructure support.
Assist with management and maintenance of cloud-based IT infrastructure and SaaS integrations.

Operational Excellence

Create and maintain technical documentation, SOPs, knowledge base articles, and asset inventories.
Follow established ticketing, triage, escalation, and change management processes.
Participate in IT projects including office buildouts, hardware rollouts, MDM migrations, infrastructure upgrades, and security initiatives.
Research and recommend improvements, automation opportunities, and operational efficiencies.
Assist with maintaining inventory and logistics coordination for remote hardware provisioning and recovery.

Team Collaboration

Collaborate closely with cross-functional teams including Cybersecurity, DevOps, Data Intelligence, Software Engineering, Product, and external vendors.
Provide mentorship and guidance to junior support staff when needed.
Communicate clearly with technical and non-technical stakeholders regarding issues, timelines, and resolutions.

Knowledge and Skill Requirements:

3–5+ years of experience in IT support, helpdesk, systems administration, or infrastructure support roles.
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Experience supporting distributed or hybrid workforces preferred.
Healthcare or HIPAA-regulated environment experience is a plus.

Experience with several of the following technologies is strongly preferred:Microsoft Ecosystem

Microsoft 365
Entra ID (Azure AD)
Exchange Online
Teams
SharePoint
Intune or equivalent endpoint management tools

Endpoint & Security Tools

ManageEngine
SentinelOne
Mimecast
Apple Business Manager
MFA/SSO platforms
Endpoint patching and vulnerability management

Networking & Infrastructure

Cisco Meraki
Cato Networks
VPN technologies
DNS/DHCP/network troubleshooting
Wireless networking

IT Operations

FreeScout, Jira, Zendesk, or similar ticketing systems
Asset management and inventory tracking
Remote support tools
Hardware provisioning and lifecycle management

Communication Platforms

RingCentral
Dialpad

Preferred Qualifications

CompTIA A+, Network+, Security+, or similar certifications preferred.
Familiarity with ITIL practices and service management methodologies.
Experience working alongside MSPs, vendors, or offshore support teams.
Exposure to cloud platforms such as AWS or Azure is a plus.

Additional Considerations:

Hybrid position based in the Orlando, FL area with periodic onsite support required.
Reliable transportation required for onsite visits, office support, and hardware logistics.
Must be comfortable supporting both corporate and clinical operations in a fast-paced healthcare environment.
Ability to prioritize competing requests, adapt quickly, and maintain professionalism under pressure.
Strong customer service mindset with excellent written and verbal communication skills.
Willingness to occasionally provide after-hours or emergency support when required.

About Woundtech-Woundtech is a leader in specialized wound care, providing patients with cutting-edge treatment when and where they need it most, including in the comfort of their homes. Our solutions reduce the time to treatment, accelerate healing, and significantly lower costs for both patients and providers. We strive for better patient outcomes, fewer hospitalizations, and minimized amputations.At Woundtech, we are transforming healthcare by building platforms and algorithms that enhance clinical outcomes and streamline the patient and provider experience. You’ll be part of a team solving complex problems in clinical advancement and logistics that are shaping the future of HealthTech.We foster a highly collaborative culture where every team member’s impact is felt daily. Learn more about us at http://www.woundtech.net.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: Hybrid remote in Orlando, FL 32810

Quick Apply

Refine Your Search

helpdesk specialist jobs in florida

IT Specialist / Support Engineer

IT Specialist

Blood Bank Associate TSS

Network Support Technician

IT Specialist

IT Support Specialist I

IT Support Specialist

Blood Bank Associate TSS

IT Help Desk Associate

IT Support Administrator

Systems Support Specialist (MSP / IT Support)

Help Desk Specialist

PC Support Specialist

Operations Specialist

Technology Helpdesk Associate

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