Top 606 Helpdesk support Jobs in Florida

IT Support Specialist
Martin County —Stuart, FL
- $20.37 an hour
- Monday to Friday
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
iVenture Solutions —Jacksonville, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
IT Systems Administrator
Polypack, Inc —Pinellas Park, FL
- $60,000 - $75,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
7d
Technical Support Representative
CVS Health —Florida
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
1d
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
IT SUPPORT SPECIALIST I
City of Plantation, Florida —Plantation, FL
- $44,332.08 - $78,201.80 a year
- Full-time
- Writing skills
- High school diploma or GED
- Ability to lift 50 pounds
13d
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Data and Tech Support Specialist
211 Palm Beach —Lantana, FL
- $23.00 - $25.50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
WorldVia —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Technician
Centurion Health —Tallahassee, FL
- $24 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician
University of Miami —Coral Gables, FL
- Full-time
- High school diploma or GED
- University
- 1 year
Desktop Support Level 2
Americas Technician Services —Tampa, FL
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
14d
Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Computer Business Solutions —Fort Lauderdale, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for helpdesk support in florida

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near florida

IT Support Specialist jobs in Plantation, FL

Service Desk Technician jobs in Boca Raton, FL

Helpdesk Technician jobs in Tallahassee, FL

Desktop Support Technician II jobs in Tampa, FL

Helpdesk Support jobs in Boca Raton, FL

Data Center Technician jobs in Orlando, FL

Customer Service Representative jobs in Florida

IT Support jobs in Orlando, FL

Technical Support Representative jobs in Florida

Helpdesk Assistant jobs in Baltimore, MD

Physician Assistant jobs in Eugene, OR

Helpdesk Assistant jobs in Gainesville, FL

Helpdesk Assistant jobs in North Carolina

Medical Assistant jobs in Lakeland, FL

Helpdesk Assistant jobs in Kyle, TX

Library Assistant jobs in Garland, TX

Certified Medical Assistant jobs in Tyler, TX

Remote Helpdesk jobs in Georgia

Helpdesk Engineer jobs in Cranston, RI

Senior Software Engineer jobs in Minneapolis, MN

IT Support Specialist

Martin County -
Stuart, FL

Quick Apply

Job Details

Temp-to-hire
$20.37 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer Science
Equipment troubleshooting
Driver's License
Computer hardware
Desktop (troubleshooting support)
IT support
RemotePC
Associate's degree
Help desk
Information Technology

Full Job Description

Job Title: ITS Support SpecialistPay rate: $20.37 per hr.Schedule: Full time hours, M-F 8am-5pm with one hour lunchLocation: 2401 SE Monterey Road, Stuart, FL 34996
Position CONTRACT with reSOURCE Government Services (benefits, PTO, holiday offered through contract company)
Must pass criminal background, drug testing, and MVR check

SUMMARY:
Provide diversified administrative, technical, and project coordination support assisting customers and ITS operations. Work involves a full range of business office functions with the primary function being the first point of contact for ITS incident requests, customer support, and assigned project coordination activities. This position supports project management processes including project tracking, documentation, communication coordination, scheduling, and assigned operational or technical project tasks in support of ITS initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Note: The listed duties are illustrative only and are not intended to describe each and every function, which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Customer Service & Documentation
Acts as first point of contact to log, classify, and prioritize tickets using first level problem determination techniques to analyze and solve problems per the ITS SLA/Service Level Agreement.
Maintain/Respond to Help Desk phone calls and tickets in work management system.
Provide excellent customer service to all constituents, including staff and public, to facilitate a timely resolution of all reported problems.
Reassigns, escalates, or enlists support from internal staff when needed; provides customer with directions for resolution via telephone, e-mail, PC remote control and may perform onsite visit in person, or assist with coordination of onsite visit by third-party support.
Creates/updates easy-to-use end-user documentation on procedures and processes with a specific focus on recurring issues.

Technical Support & Troubleshooting
Provide timely and accurate technical guidance and consultation to end users, including business process improvements using technology.
Serves as back-up for select software applications or hardware support, including technical and end-user support, which may include deployment for support.
Performs data entry and maintains accurate records within appropriate applications and systems.
Basic telephone system end-user functions.

Business Operations
Provides administrative, operational, and project coordination assistance to management and departmental staff as assigned.
Assists with business office functions, departmental operations, documentation, scheduling, communication coordination, and other ITS support activities as needed for departmental initiatives and operational efficiency.
Works with vendors to resolve various issues relating to incorrect orders, damaged products, and invoice discrepancies.
Performs work related to this job description as required.

KNOWLEDGE, SKILLS AND ABILITIES: (Note: The knowledge, skills, and abilities identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Excellent customer service skills, including ability to communicate effectively in-person, over the phone, and in writing.
Knowledge of administrative principles and practices.
Knowledge of customer service desk software.
Ability to use computer software (Word, Excel, PowerPoint, etc.) and enter data accurately from a wide variety of source documents.
Working knowledge of the functions, workflows and procedures involved in customer service front-line support.
Ability to keep information secure and confidential must be of utmost priority.
Ability to work independently.
Ability to maintain effective working relationships at all levels.
Ability to research, diagnose and resolve technical problems.
Ability to troubleshoot problems using computer diagnostic tools.
Ability to produce and maintain financial and/or statistical records, if required, and to prepare periodic reports from such records.
Ability to plan, organize, and use mature judgment in evaluating situations and making decisions in accordance with established policy.

EDUCATION and/or EXPERIENCE:
Must possess an Associate’s Degree in Computer Science, Information Technology or closely related field and two (2) years of experience in providing end-user support and resolving technical hardware and/or software problems.
Additional qualifying education and/or experience which provide the necessary knowledge, skills and abilities may be substituted one for the other on a year for year basis.

CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid Florida Driver’s License

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acceptable eyesight (with or without correction)
Acceptable hearing (with or without correction)
Ability to sit for long periods of time.
Ability to move, lift, carry, transport equipment or objects weighing up to twenty (20) pounds.
Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other related office equipment as necessary.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily indoors.
Involves frequent interaction with people.

ADA/COMPLIANCE STATEMENT:
This document may be reproduced upon request in an alternative format by contacting the County ADA Coordinator (772) 320-3131, the County Administration Office (772) 288-5400, Florida Relay 711, or by completing our accessibility feedback form at www.martin.fl.us/accessibility-feedback.

EEO STATEMENT:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in florida

IT Support Specialist

IT Help Desk Technician

IT Systems Administrator

Technical Support Representative

Help Desk Representative

Help Desk Support Engineer

Help Desk Assistant, Crayola Experience

IT Support Technician - Orlando, FL

IT SUPPORT SPECIALIST I

IT Help Desk Technician

Data and Tech Support Specialist

Customer Service Representative

IT Help Desk Technician

Desktop Support Technician

Desktop Support Level 2

Desktop Support Technician I

MSP - Help Desk Level II LOCAL CANDIDATES ONLY

Data Center Support Technician

Helpdesk Tier 1

Service Desk Technician

I want to receive the latest job alert for helpdesk support in florida

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected