Top 448 Incident manager Jobs in Florida

Incident Manager (Global Incident Management) - Assistant Vice President
Deutsche Bank —Jacksonville, FL
- $78,000 - $120,500 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Senior level
- Health insurance
- Work from home
Incident Management Team (IMT) Member: Response Cadre
Hagerty Consulting Inc —Florida
- $88,000 - $150,000 a year
- 12 hour shift
- 7 years
- Travel
- Senior level
- Paid holidays
- Disability insurance
Risk Manager
McKesson —Florida
- $98,700 - $164,500 a year
- Remote
- 7 years
- Microsoft Excel
- Analysis skills
Public Safety Liaison (Tampa, FL)
Crisis24 —Tampa, FL
- $87,000 - $91,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Travel
Quick Apply
Incident Investigation Analyst
Sky Zone —Florida
- $75,000 - $85,000 a year
- Full-time
- 3 years
- Travel
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
10d
Emergency Management Specialists: Response Cadre
Hagerty Consulting Inc —Florida
- $70,000 - $110,000 a year
- 12 hour shift
- 5 years
- Presentation skills
- Travel
- Paid holidays
- Disability insurance
Public Safety Liaison (Miami, FL)
Crisis24 —Miami, FL
- $118,000 - $121,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Travel
Quick Apply
Program Manager - Airport Screening Operations
Leidos —Tampa, FL
- $154,050 - $278,475 a year
- Full-time
- 5 years
- Writing skills
- Travel
Director, Incident Management & Prevention
NBCUniversal —Orlando, FL
- Email
- Hybrid work
- 5 years
- Office
- Finance
Associate Product Manager - Access Intelligence
Imprivata —Saint Petersburg, FL
- $88,200 - $98,700 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Response Managing Associate
Hagerty Consulting Inc —Florida
- $70,000 - $110,000 a year
- 12 hour shift
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
Incident Support Manager
MicroTech —Orlando, FL
- Full-time
- 6 years
- Computer Science
- Senior level
- Paid holidays
- Health insurance
Independent Contractor – Response Division
Hagerty Consulting Inc —Florida
- $30 - $70 an hour
- 12 hour shift
- Mid-level
- 3 years
- Travel
Emergency Management Planners: Response Cadre
Hagerty Consulting Inc —Florida
- $50,000 - $110,000 a year
- 12 hour shift
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
Response Senior Managing Associate
Hagerty Consulting Inc —Florida
- $88,000 - $150,000 a year
- 12 hour shift
- 7 years
- Travel
- In-person
- Paid holidays
- Disability insurance
Senior Emergency Management Planners: Response Cadre
Hagerty Consulting Inc —Florida
- $80,000 - $115,000 a year
- 12 hour shift
- 5 years
- Presentation skills
- Travel
- Paid holidays
- Disability insurance
Cyber Crisis & Readiness Manager
Accenture —Saint Petersburg, FL
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Mainframe Application Programmer Assoc Manager
Accenture —Saint Petersburg, FL
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
Senior Manager, Observability Data Platform Engineering
CVS Health —Florida
- $118,450 - $236,900 a year
- Full-time
- Remote
- Azure
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Emergency Management, Continuity of Operations, and Readiness Support Specialist (4643)
Three Saints Bay, LLC —Panama City, FL
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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Incident Manager (Global Incident Management) - Assistant Vice President

Deutsche Bank -
Jacksonville, FL

Apply Now

Job Details

Full-time
$78,000 - $120,500 a year

Benefits

Health insurance
Work from home
Parental leave
Retirement plan

Qualifications

Knowledge management
Stakeholder engagement
Responding to infrastructure failures
Process improvement
Managing IT teams
Global team management
Change management
Leading team collaboration initiatives
Problem management
AI-driven automation
Cross-functional team management
Cross-functional communication
Stakeholder management

Full Job Description

Job Description:

Job Title Incident Manager (Global Incident Management)

Corporate Title Assistant Vice President

Location Jacksonville, FL

Overview

The Global Incident Management (GIM) function ensures a timely and effective response to major incidents, aiming to restore normal service operations as quickly as possible. The team is responsible for overseeing the Major Incident Management process, ensuring compliance with established processes/procedures, operating a "follow the sun" service model across three regions to provide 24/7 and 365-days support.

The US Regional Lead is an integral part of the Global Incident Management Function within Operations Management, Technology, Data, & Innovation (TDI).

The US Incident manager role is the point of escalation, overseeing, l coordination and resolution of Information Technology (IT) Major Incidents during the US time zone, ensuring operational stability and minimizing service disruption.

As the US Incident Manager, you will participate in the weekend management on call escalation Rota and form an integral part of the management team.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs

What You’ll Do

Monitor and ensure effective management and regular, accurate senior communication of major incidents whilst ensuring incidents are managed in accordance with procedures and controls
Acting as the central point of senior escalation for the region
Manage, lead, and develop the regional team ensuring effective service delivery, managing performance and development objectives effectively
Collaborating with key senior stakeholders and Global teams to ensure adherence with Incident Management processes/controls and governance frameworks
Driving strategic change in addition to implementing service improvements and embedding a positive organizational culture for the regional team

Skills You’ll Need

Advanced experience in managing a Major Incident team and in-depth knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management
Excellent stakeholder engagement and experience in leading cross-functional teams in a critical function and managing diverse global stakeholders with a proficiency in communicating with senior leadership and technical teams
An ability to rapidly assess situations and co-ordinate incident resolution during high impacting incident events, adopting calm, controlled, and rational, especially in high demanding situations
Excellent communication skills and ability to articulate technical information into simplified language, demonstrating strong analysis and problem-solving skills, along with excellent written and verbal communication at all levels
Strong strategic thinking capable of aligning practices with global objectives to drive continuous service improvement
Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Skills That Will Help You Excel

Excellent Stakeholder engagement skills
Excellent communication with both written and verbal skills
Ability to articulate technical communications into business language
Excellent leadership skills
Self-motivated and ability to operate in a critical fast-paced environmen

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $78,000 to $120,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected] .

#LI-HYBRID

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .

Apply Now

Refine Your Search

incident manager jobs in florida

Incident Manager (Global Incident Management) - Assistant Vice President

Incident Management Team (IMT) Member: Response Cadre

Risk Manager

Public Safety Liaison (Tampa, FL)

Incident Investigation Analyst

Emergency Management Specialists: Response Cadre

Public Safety Liaison (Miami, FL)

Program Manager - Airport Screening Operations

Director, Incident Management & Prevention

Associate Product Manager - Access Intelligence

Response Managing Associate

Incident Support Manager

Independent Contractor – Response Division

Emergency Management Planners: Response Cadre

Response Senior Managing Associate

Senior Emergency Management Planners: Response Cadre

Cyber Crisis & Readiness Manager

Mainframe Application Programmer Assoc Manager

Senior Manager, Observability Data Platform Engineering

Emergency Management, Continuity of Operations, and Readiness Support Specialist (4643)

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