Top 1348 Information and referral coordinator Jobs in Florida

Information and Referral Coordinator
Senior Connection Center —Tampa, FL
- $46,307.82 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Customer service
- Disability insurance
- Health insurance
Quick Apply
11d
Referral and Intake Coordinator
Assisting Hands - Brevard —Rockledge, FL
- $25 - $27 an hour
- Full-time
- High school diploma or GED
- Home Health
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
8d
Recruitment Coordinator
Center for Creative Education —West Palm Beach, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
FT ECT Program Coordinator
River Point Behavioral —Jacksonville, FL
- Weekends as needed
- CPR Certification
- Nursing
- Psychiatry
- Continuing education credits
- Health insurance
Quick Apply
Registered Nurses (RNs) & Licensed Practical Nurses (LPNs)
ChildrenFirst Home Healthcare —Orlando, FL
- $27 - $35 an hour
- 12 hour shift
- Background check
- CPR Certification
- RN License
- Health insurance
- Dental insurance
Quick Apply
Nurse Hospital Diagnostic Sales Specialist
Inizio Engage —Jacksonville, FL
- $91,000 - $169,000 a year
- Full-time
- Background check
- Nursing
- Hospital
- Paid parental leave
- Paid holidays
13d
Physician - Interventional Pain Management
Brandon Pain Relief Center —Brandon, FL
- Full-time
- Medicine
- Physical & Rehabilitation Medicine
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
3d
E-commerce & Customer Support Assistant
Cartamundi/Copag —Palm City, FL
- $23.26 - $28.01 an hour
- Full-time
- 18 years or older
- Salesforce
- Merchandising
- Health savings account
- Paid holidays
Quick Apply
9d
Medical Transition Specialist
Patient Engagement Advisors —Sebring, FL
- $18 - $19 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Hospital
- Health insurance
- Dental insurance
Quick Apply
11d
Medical Assistant / Patient Care Coordinator
RejuvenX —Sarasota, FL
- $20 - $25 an hour
- Full-time
- Background check
- Spanish
- Vital signs
- Travel reimbursement
- Health savings account
Quick Apply
Project Coordinator, Florida
Whitco Roofing, Inc —Altamonte Springs, FL
- $45,000 - $52,000 a year
- Full-time
- Bilingual
- Spanish
- Construction site
- Health insurance
- Dental insurance
Quick Apply
5d
Preschool Teacher I (3865)
Lutheran Services Florida —Largo, FL
- Full-time
- Background check
- Classroom
- Spanish
- Paid holidays
- Loan repayment program
Quick Apply
12d
Sales Operation Specialist ( Mandarin speaking required)
DCD Vehicle Corp —Orlando, FL
- $4,000 - $6,000 a month
- Full-time
- Oracle
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Hospice Social Worker
Gulfside Healthcare Services, Inc. —New Port Richey, FL
- Weekends as needed
- Background check
- Master of Social Work
- Skilled nursing facility
Quick Apply
11d
Physical Therapist (PT), Home Health
Visiting Nurses Association & Hospice —Indian River County, FL
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- 403(b) matching
Quick Apply
Supervisor of JDAP $52k/yr. *$1k Sign On Bonus*
Bay Area Youth Services —Tallahassee, FL
- $52,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Air Export Coordinator (Mandarin Bilingual)
EXPRESS LINE CORPORATION —Doral, FL
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Paid holidays
- Health insurance
Quick Apply
Nurse Case Manager
Texas Nursing Services —Tallahassee, FL
- $31.94 - $43.92 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Employee stock purchase plan
- Relocation assistance
Quick Apply
HR Coordinator
Sagora Senior Living —Melbourne, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Registered Nurse - Medical Home Port
Matrix Providers —Mayport, FL
- $37.34 - $39.31 an hour
- 8 hour shift
- Mid-level
- Pediatrics
- 1 year
- Paid holidays
- Health insurance
Quick Apply
3d

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Information and Referral Coordinator

Senior Connection Center
Tampa, FL

Quick Apply

Job Details

Full-time
$46,307.82 a year
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Written communication
Contract management
Google Docs
Clear verbal communication
Phone communication
Customer service
Employee relationship building
Technical report writing
Microsoft Office
Compliance monitoring
Bachelor's degree
Data management
Staff training
Customer engagement
Individual consumer customer service
Productivity software
Training & development
Database software proficiency

Full Job Description

Company Overview
Senior Connection Center, Inc. is a dedicated 501(c)(3) organization committed to helping individuals age with dignity and independence at home. For over four decades, we have served as the Area Agency on Aging and Aging and Disability Resource Center across multiple counties, connecting older adults, people with disabilities, and their caregivers to vital programs and services that promote safety, well-being, and community engagement.

General Description

Equal Opportunity/Affirmative Action Employer. This is a responsible salaried position on the staff of Senior Connection Center where exercising good judgment in evaluating situations and making decisions are very important. This position of Information and Referral Coordinator is vital to the Agency’s mission. In support of the Elder Helpline Program, this professional position requires the incumbent shall provide team leadership and coordinate activities to the Information and Referral Specialists of the Agency. This position requires the incumbent to take independent leadership action, exercise discretion and take the initiative by ensuring the team provide callers with accurate, timely, multi-sourced researched information and referrals concerning aging-related programs, services and activities. This position receives special certification (AIRS Certification) training.

This professional position shall provide team leadership and coordination activities to the Information and Referral Specialists of the Agency.

This position requires a relatively high degree of independent action and initiative.

Responsibilities

Under the supervision of the ADRC Manager, this position is responsible for providing team leadership and oversight to the I&R Specialists.
Coordinates and assigns the day-to-day functions of the I&R service.
In conjunction with management, develops a weekly phone schedule.
Assists the ADRC Manager with call flow and provides feedback to the I&R Specialists related to the weekly phone schedule.
Refers individuals in need of assistance with Medicaid screening and enrollment to the LTCS Specialists.
Provides input to the ADRC Manager on the personnel evaluations for the I&R Specialists.
Meets with the ADRC Manager weekly to review benchmark achievement, feedback on calls and ensure assigned duties are being completed as required.
Meets with the I&R Specialists at least once per month to provide face-to-face feedback covering benchmark and goal achievement and quality assurance reviews.
Assists in the maintenance of the Virtual Library.
Responds to caller inquiries related to information and referral concerning aging-related programs, services and activities in PSA 6.
Assists I&R Specialists in identifying and obtaining needed resources for callers when needed.
Provides technical assistance to team members on the varied functions of their role.
Provides and assists the ADRC Manager in providing or coordinating training for new I&R Specialist(s).
Assists in the coordination and implementation of special projects, workshops and conferences as assigned to enhance community relations and program development.
Collects and maintains accurate records of caller requests using the data resource database.
Notifies the ADRC Manager of any concerns and/or compliments concerning the I&R Specialists.
Provides potential resources to the Data Resource Specialist & Administrative Assistant for the data resource database.
Notifies the ADRC Manager and/or Data Resource Specialist & Administrative Assistant of any concerns related to the Information and Referral Database.
Performs related tasks as assigned by Management/Senior Management.

Minimum Education and Experience

Minimum education and related experience:
Master’s Degree; or
Bachelor’s Degree and two (2) years of experience
Successful completion of applicable background screening required.
Any exceptions to the minimum requirements must be approved by the President and CEO.

Required Skills and Knowledge

Must obtain an AIRS Certification as an Information and Referral Specialist in Aging (CIRS-A) within two (2) years of employment and maintain certification.
Must possess excellent written and oral communication skills.
Basic understanding of the principles of contract management and compliance monitoring techniques, coupled with the ability to apply those principles.
Intermediate skill level and knowledge of MS Office Suite including MS Word, Excel, PowerPoint and database creation and maintenance either in Excel or Access.
Intermediate skill level and knowledge of Adobe.
Ability to prepare and write clear, concise technical reports and other business correspondence.
Ability to establish and maintain effective working relationships with others.
Ability to provide efficient, timely and consumer-friendly service.
Ability to research topics related to services for older adults (funding, program design, etc.), analyze data and provide written and/or oral reports as required.

Pay: $46,307.82 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you willing to complete a Level II Background Screening?

Education:

Bachelor's (Required)

Experience:

Supervisory: 2 years (Preferred)
Medicaid: 2 years (Preferred)
Customer service: 2 years (Preferred)
Human Services: 2 years (Preferred)

Language:

Spanish (Preferred)

Work Location: Hybrid remote in Tampa, FL 33619

Quick Apply

Refine Your Search

information and referral coordinator jobs in florida

Information and Referral Coordinator

Referral and Intake Coordinator

Recruitment Coordinator

FT ECT Program Coordinator

Registered Nurses (RNs) & Licensed Practical Nurses (LPNs)

Nurse Hospital Diagnostic Sales Specialist

Physician - Interventional Pain Management

E-commerce & Customer Support Assistant

Medical Transition Specialist

Medical Assistant / Patient Care Coordinator

Project Coordinator, Florida

Preschool Teacher I (3865)

Sales Operation Specialist ( Mandarin speaking required)

Hospice Social Worker

Physical Therapist (PT), Home Health

Supervisor of JDAP $52k/yr. $1k Sign On Bonus

Air Export Coordinator (Mandarin Bilingual)

Nurse Case Manager

HR Coordinator

Registered Nurse - Medical Home Port

I want to receive the latest job alert for information and referral coordinator in florida

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