Top 863 It support technician Jobs in Florida

Telecommunications Service Delivery Provisioner (IP Voice)
BCN Telecom —Boca Raton, FL
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Onsite IT Technician
Advent Christian Village —Live Oak, FL
- Part-time
- Background check
- 5 years
- English
- 401(k)
- 401(k) matching
Network/Systems Engineer
Confidential —Miami Lakes, FL
- $67,500 - $72,500 a year
- Full-time
- Background check
- School experience
- Classroom
- Paid holidays
- Health insurance
Quick Apply
Network (NOC) Technician
VasoTechnology —Tampa, FL
- $18 an hour
- Overnight shift
- Background check
- Military
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Linux Support Specialist
TechPro, Inc. —Venice, FL
- $45,000 - $60,000 a year
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- 401(k)
- Paid time off
Quick Apply
IT SUPPORT TECHNICIAN I
Moffitt Cancer Center —Tampa, FL
- $26.32 - $40.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
RetinaOS Technical Service Support Specialist - US Remote
McKesson —Florida
- $25.52 - $42.54 an hour
- Remote
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
2d
IT Support Tech
Parsons —Florida
- $22.93 - $40.14 an hour
- Weekends as needed
- Computer literacy
- Research
- Mid-level
- Wellness program
- Paid holidays
Technical Support Analyst
Robert Half —Tallahassee, FL
- $40 - $45 an hour
- Temporary
- Mid-level
- Continuous improvement
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
2d
Help Desk Analyst
GrayRobinson, P.A. —Orlando, FL
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- 5 years
Tier II Client Onboarding and Deployment Technician
On Call Computer Solutions, LLC —Tallahassee, FL
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
2d
IT Support Technician
Shell Point Retirement Community —Fort Myers, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Health insurance
Quick Apply
IT Service Desk Technician
Manatee County Sheriff's Office —Bradenton, FL
- $47,840 - $74,152 a year
- 8 hour shift
- Research
- Mid-level
- High school diploma or GED
- Wellness program
- Disability insurance
IT Support Technician
Luks, Santaniello, Petrillo, Cohen & Peterfriend Law Firm —Sunrise, FL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
12d
Tier 2 Help Desk Support Technician
Axiom —Jacksonville, FL
- $62,000 - $77,500 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
10d
Technical Support Analyst - Service Now Support
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $69,302.27 - $107,424.51 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Disability insurance
- Health insurance
3d
IT Support Technician
BRIDGES OF FLORIDA INC —Jacksonville, FL
- Weekends as needed
- Mid-level
- Windows
- Residential
Quick Apply
IT Support Technician
MHD Communications —Tampa, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
4d
Service Desk Analyst
MUFG —Tampa, FL
- $38 - $55 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
IT Support Analyst I
D&H —Clearwater, FL
- Windows
- Analysis skills
- Trade school
- Health insurance
- Dental insurance
9d

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it support technician jobs near florida

Telecommunications Service Delivery Provisioner (IP Voice)

BCN Telecom -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Outlook
High school diploma or GED
Attention to detail
Vendor relationship management
Vendor communication
Organizational skills
Telecommunications project coordinator experience
Voice over internet protocol (VoIP) configuration
Telephone systems
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Service Delivery Provisioner (IP Voice)

Crexendo / Netsapiens

Position Summary

The Service Delivery Provisioner is responsible for the end-to-end provisioning, activation, modification, and disconnect of IP Voice services, including Hosted PBX, SIP Trunking, and POTS Replacement solutions. This role serves as a key liaison between internal teams, carrier partners, vendors, and customers to ensure timely delivery, accurate configuration, and exceptional customer satisfaction.

Primary Responsibilities

Review and process Order Workbooks for new Hosted PBX, SIP Trunking, and POTS Replacement service requests.
Provision new services, process service modifications, and complete service disconnects within established service delivery timelines.
Coordinate with internal departments, partners, carriers, vendors, and customers to clarify order requirements, provide status updates, and ensure successful order completion.
Support and participate in customer and vendor activation calls to facilitate successful service turn-ups and migrations.
Review Customer Service Records (CSRs), invoices, and Letter of Authorization (LOA) documentation, and coordinate Local Number Portability (LNP) activities to port customer telephone numbers.
Collaborate with Logistics and Engineering teams to order, configure, and ship telecommunications equipment, and coordinate professional installations when required.
Maintain accurate customer billing records by applying new charges, service changes, and adjustments prior to billing cycles.
Escalate provisioning, carrier, or order-related issues to carrier account managers and management to minimize delays and ensure customer satisfaction.
Process customer credits and billing adjustments as necessary.
Generate and maintain Cutsheets in Microsoft Excel.
Utilize Excel Workbooks and understand navigation between sheets.
Use Workflow to communicate service delivery Milestones for order status.
Utilize Microsoft Outlook to manage communications, coordinate meetings, and provide timely updates to stakeholders.
Work directly with field technicians to review Statements of Work (SOWs), coordinate site activities, and support analog POTS line cross-connect installations.
Ensure all provisioning activities are documented accurately and completed in accordance with company standards and customer expectations.

Required Qualifications

Experience using the Crexendo and/or Netsapiens provisioning platform.
Strong technical knowledge of VoIP, Hosted PBX, SIP Trunking, and POTS Replacement services.
Understanding of telecommunications service provisioning, number porting (LNP), and carrier coordination processes.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent written and verbal communication skills with strong attention to detail.
Proven ability to work effectively with customers, vendors, carriers, management, and cross-functional teams.
Ability to prioritize and adapt in a fast-paced environment while meeting deadlines and managing time-sensitive issues.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
High School Diploma or equivalent required.

Preferred Qualifications

Telecommunications project management experience.
Experience coordinating field installations and customer migrations.
Familiarity with carrier ordering, provisioning systems, and billing processes.
Knowledge of telecommunications hardware deployment and configuration.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support technician jobs in florida

Telecommunications Service Delivery Provisioner (IP Voice)

Onsite IT Technician

Network/Systems Engineer

Network (NOC) Technician

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IT SUPPORT TECHNICIAN I

RetinaOS Technical Service Support Specialist - US Remote

IT Support Tech

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Help Desk Analyst

Tier II Client Onboarding and Deployment Technician

IT Support Technician

IT Service Desk Technician

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Tier 2 Help Desk Support Technician

Technical Support Analyst - Service Now Support

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IT Support Technician

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IT Support Analyst I

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