GMS JOB TITLE: Field Maintenance Supervisor
FLSA Status: Salaried, Exempt
HOURS: Full-time (40+ hours per week)
GMS COMPANY OVERVIEW:
Governmental Management Services (“GMS”) is a family of limited liability companies that was established for the purpose of providing special district management services to community development districts. GMS has quickly grown to be the . Governmental Management Services currently has offices in Knoxville, Tennessee; Jacksonville, Florida; St. Augustine, Florida; Palm Coast, Florida; Ft. Lauderdale, Florida; Orlando, Florida; and Tampa, Florida with additional expansion planned.
We are a close-knit team of achievers that work passionately together to support our customers. We at GMS will give you the tools and support you need to grow your career with us in ways that are rewarding, fulfilling, and fun. Please visit our website at www.govmgtsvc.comfor additional information on our organization and the quality services we provide.
JOB SUMMARY AND PURPOSE OF THE JOB:
The Field Maintenance Supervisor oversees the maintenance, repair, and upkeep of client facilities, grounds, amenities, and community assets while providing direct supervision and leadership to assigned maintenance personnel. He or she ensures that all assigned maintenance activities, projects, preventive maintenance programs, and service requests are completed in a professional, safe, timely, and satisfactory manner. If the client is a Community Development District, he or she will adhere to the assigned practices of that client.
The Maintenance Supervisor serves as a working supervisor who remains actively involved in maintenance operations while providing direction, training, quality control, safety oversight, and operational support to maintenance staff. This position is responsible for coordinating daily work activities, monitoring performance, and supporting the efficient operation of district facilities and assets.
The Maintenance Supervisor also provides exemplary service in a manner consistent with the values and mission of GMS. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of GMS service practices as it relates to this function. This includes working interdepartmentally, as well as with our external customers.
PRIMARY RESPONSIBILITIES AND DUTIES include but are not limited to the following:
¨ Plans, assigns, coordinates, and assists in completing maintenance work orders and projects.
¨ Supervises and provides day-to-day direction for maintenance staff assigned to district operations.
¨ Routinely inspects communities, facilities, grounds, buildings, and amenities to identify maintenance needs and quality issues.
¨ Utilizes and maintains equipment in a proper, safe, and effective manner.
¨ Maintains positive working relationships with district staff, residents, vendors, and contractors.
¨ Performs and assists with general carpentry, electrical, plumbing, mechanical, building, and outdoor equipment repairs where permits are not required.
¨ Maintains records, photos, work orders, inventories, and maintenance reports as directed by management.
¨ Reports major repair needs, safety concerns, equipment failures, and capital replacement items to management.
¨ Oversees and participates in pressure washing, painting, signage maintenance, concrete work, cleaning, and other district maintenance activities.
¨ Assists with hurricane preparation, emergency response, and storm recovery efforts.
¨ Provides training, mentoring, and technical guidance to maintenance personnel.
¨ Evaluates completed work to ensure compliance with established quality standards.
¨ Promotes and enforces all safety precautions and procedures in compliance with OSHA guidelines and requirements.
¨ Follows assigned district policies, including safety policies, and complies with all local, state, and federal regulations at all times.
¨ Assists in scheduling personnel, assigning resources, and coordinating maintenance activities.
¨ Responds to resident requests and complaints and helps resolve operational issues.
¨ Assists management with vendor oversight and project coordination.
¨ Assists management with materials purchasing, inventory control, and maintenance resource planning.
¨ May be assigned other duties by the Director of Field Operations and Maintenance Services.
SUPERVISORY RESPONSIBILITIES AND DUTIES:
¨ Directly supervises approximately 5–10 maintenance employees.
¨ Assigns and monitors daily work activities and maintenance projects.
¨ Participates in interviewing, onboarding, training, and developing maintenance personnel.
¨ Provides coaching, performance feedback, and disciplinary recommendations when necessary.
¨ Monitors employee productivity, attendance, and compliance with company policies and procedures.
¨ Ensures staff maintain a safe work environment and follow all established safety standards.
¨ Assists with workforce planning, scheduling, and resource allocation.
¨ Promotes a positive, professional, team-oriented work environment.
¨ Reviews and approves employee time records, productivity metrics, work order completion reports, and related operational documentation.
COMPETENCIES:
¨ High Ethical Standards and Integrity.
¨ Strong Leadership and Team Development Skills.
¨ Great demonstrated collaboration style that maintains composure in challenging situations.
¨ Strong Attention to Detail.
¨ Self-Motivated, able to Meet Pressing Time-Sensitive Requirements.
¨ Strong Organizational and Time Management Skills.
¨ Experience with Project-Related Work.
¨ Ability to Train, Coach, and Develop Employees.
¨ Strong Problem-Solving and Decision-Making Skills.
WORK ENVIRONMENT:
Work will be divided between indoor and outdoor work. The proportion of indoor to outdoor work will fluctuate. May be exposed to weather conditions such as heat, cold or rain while working outdoors. Gear and/or accommodations will be provided when possible or prudent.
PHYSICAL DEMANDS:
Ability to lift 50 lbs. following appropriate safety procedures. Work in an upright standing position for long periods of time. Crawl in small and tight spaces. Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, and feel objects and equipment. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of both spoken and written forms. Ability to navigate properties, facilities, and community assets quickly and easily as required to perform job functions. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and/or visual emergency alarms. Ability to work extended and flexible hours, including evenings and weekends, based on operational requirements. Regular operation of company vehicles is required, including daily travel between district locations, project sites, and facilities. Must be able to safely operate vehicles, trucks, trailers, and maintenance equipment as assigned. Ability to climb ladders and work at heights above ground level (maximum 12-16 ft.). Ability to supervise and assist maintenance personnel in the field and perform the physical aspects of maintenance work when required.
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL:
¨ Daily travel between assigned district locations, project sites, vendors, and GMS offices is required.
¨ Must be able to safely operate company vehicles, trucks, trailers, and maintenance equipment as assigned.
¨ May be required to travel for training on an ad-hoc basis.
¨ Ability to work extended hours and weekends based on operational and project requirements.
¨ Ability to respond to emergencies and convey availability in a timely manner as directed by management.
¨ Must possess and maintain a valid Florida Driver's License in good standing at all times.
¨ Must maintain an acceptable driving record and remain insurable under company insurance requirements.
EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education/Training/Certifications/Licenses:
¨ High school diploma or equivalency required.
¨ Trade school, vocational training, maintenance certifications, or related technical training preferred.
¨ Must possess and maintain a valid Florida Driver's License in good standing.
Experience/Knowledge/Skills:
¨ Requires a minimum of five (5) years of experience in building trades, repair, maintenance, facilities operations, landscaping, public works, or related field.
¨ Previous supervisory, foreman, lead, or crew leadership experience preferred.
¨ Effective written and verbal communication skills.
¨ Strong customer service, communication, and interpersonal skills required.
¨ Experience supervising personnel, assigning work, and managing daily maintenance activities.
¨ Ability to coordinate multiple projects and priorities simultaneously.
¨ Working knowledge of OSHA safety standards and maintenance best practices.
¨ Ability and willingness to routinely travel between multiple district locations throughout the workday.
Computer Literacy:
¨ Strong proficiency with computer hardware and software required.
¨ Proficient in Microsoft Outlook, Word, Excel, Teams, and related business applications.
¨ Ability to prepare, review, and process weekly and monthly employee productivity reports, operational reports, and billing-related documentation.
¨ Experience utilizing maintenance management, scheduling, timekeeping, and reporting software preferred.
¨ Ability to use smartphones, tablets, work order management software, and other cloud-based filed management applications.
RESTRICTIVE COVENANTS:
GMS requires applicants to disclose if they are subject to any restrictive covenants or commitments that would potentially or reasonably impact GMS business. Examples are non-solicitation agreements, non-compete agreements, etcetera.
BENEFITS:
One of the many advantages of working at GMS and its family of companies is the great benefits that we offer to you and your eligible dependents. We offer benefits that foster the health and well-being of you and your family such as medical, dental, and vision coverage along with programs to enhance your financial security such as disability, life insurance, and a 401K retirement plan just to name a few.
GMS benefits are offered to full-time employees working greater than 30 hours per week.
All applicants are required to pass a pre-employment physical, drug screening, background check, and have reliable transportation, current auto insurance and a valid driver’s license.
AAP/EEO STATEMENT:
GMS provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, creed, citizenship status, ancestry, pregnancy, childbirth or related medical conditions, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. GMS complies with applicable state and local laws governing non-discrimination in
employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DRUG-FREE WORKPLACE
In compliance with the Drug-Free Workplace Act of 1988, GMS has a longstanding commitment to provide a safe, quality-oriented, and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse pose a threat to the health and safety of GMS employees and the security of the company's equipment and facilities. For these reasons, GMS is committed to the elimination of drug and alcohol use and abuse in the workplace.
OTHER DUTIES MAY BE ASSIGNED
The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
WANT TO JOIN US?
Interested candidates should email their CV or resume to Amanda Jones at [email protected]
GMS offers market-competitive compensation that is commensurate with an applicant's education and experience. All applicants are required to pass a pre-employment physical, drug screening, background check, and have reliable transportation and current auto insurance.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Experience:
- Maintenance: 5 years (Required)
- Supervisor: 1 year (Preferred)
Ability to Commute:
- Tampa, FL 33619 (Required)
Work Location: In person
