Top 4943 Payer platform delivery lead, director Jobs in Florida

Head of Collections
Confidential —Miami, FL
- From $100,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Disability insurance
- Health insurance
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5d
Director of Respiratory
Plantation Nursing and Rehabilitation Center —Plantation, FL
- Full-time
- Skilled nursing facility
- Management
- Mid-level
- Health insurance
- Dental insurance
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Director of Safety & Security
Shell Point Retirement Community —Fort Myers, FL
- Full-time
- Team management
- Senior level
- Communication skills
- 403(b) matching
- Health insurance
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Director - Quality Programs - ACO - FT - Days - MHS
Memorial Healthcare System —Hollywood, FL
- Full-time
- Nursing
- RN License
- Office
Executive Director
Allegro Living, LLC —Winter Park, FL
- Full-time
- Background check
- 18 years or older
- Nursing
Quick Apply
Regional Director
Kyo —Orlando, FL
- $115,000 - $135,000 a year
- Background check
- Current TB test
- Travel
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Senior Director - Operations - FT - Days - MPG
Memorial Healthcare System —Hollywood, FL
- Full-time
- Hospital
- Master's degree
- Bachelor's degree
6d
Director of Education
Cotulla Education —Fort Lauderdale, FL
- $90,000 - $105,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
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Area Director
PF Changs —Fort Lauderdale, FL
- $140,000 - $160,000 a year
- Full-time
- Travel
- Mentoring
- Recruiting
- Paid holidays
- Health insurance
F&I Director
Camping World —Florida
- $116,300 - $178,400 a year
- Full-time
- Dealership
- Customer service
- Bachelor's degree
- Paid parental leave
- Health insurance
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Director, Executive Talent
Chewy —Plantation, FL
- $186,500 - $297,500 a year
- Full-time
- Management
- Bachelor's degree
- Psychology
- Paid holidays
- Health insurance
Regional Director, Southeast
McGrath —Auburndale, FL
- $145,000 - $155,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Regional Director of Operations
Vitana Pediatric & Orthodontic Partners —Plantation, FL
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Dental office
- Management
- Driver's License
- Tuition reimbursement
- Paid time off
Quick Apply
Used Car Buyer/Director
Volkswagen of Sanford —Sanford, FL
- $150,000 - $250,000 a year
- Full-time
- Dealership
- Inventory management
- Senior level
- Paid training
- Health insurance
Quick Apply
4d
Director, Division Beauty - Central Florida/Carolinas
Macy’s —Clearwater, FL
- $98,900 - $164,800 a year
- Full-time
- Heavy lifting
- 5 years
- Merchandising
- Store discount
- Paid holidays
13d
Director, Learning Design & Technology
AdventHealth Corporate —Altamonte Springs, FL
- $127,310.90 - $236,789.66 a year
- Full-time
- Background check
- 5 years
- Office
- Paid parental leave
- Disability insurance
Area Director
Sonny’s BBQ —Winter Haven, FL
- $80,000 - $100,000 a year
- Word processing
- Computer literacy
- Quick service & fast food restaurant
- Relocation assistance
- Health insurance
Quick Apply
6d
Integration Director
Nextech —Melbourne, FL
- $160,000 - $180,000 a year
- Full-time
- Senior level
- Opportunities for advancement
2d
Culinary Director
INNOVATIVE ARBOR OAKS AT LAKELAND HILLS —Lakeland, FL
- $55 - $65 an hour
- Hospitality
- Mentoring
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Director of Success
Connecteam —Florida City, FL
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
Quick Apply

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payer platform delivery lead, director jobs near florida

Head of Collections

Confidential
Miami, FL

Quick Apply

Job Details

Full-time
From $100,000 a year
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Paid sick time

Qualifications

Employee onboarding
Managing customer accounts
Performance improvement leadership
Program design
Loan collections
Automation
Finance
Tooling
Team leadership
5 years
Coaching
Performance management strategy
Operations transformation
Process design
Metrics Reporting
Scalable systems
Portfolio performance measurement
Team development
Hiring
Analysis skills
Financial workflow efficiency improvements
Forecasting
Data interpretation
Recruiting
Developing new training programs
Interdisciplinary policy and procedure development experience
Scalability
Data-driven problem-solving
Management reporting
Risk assessment

Full Job Description

Department: Operations / Risk
Reports To: Chief Executive Officer / Executive Leadership
Compensation: From $100,000 per year
Work Location: In Person

About Us
We are a fast-growing financial services company specializing in Alternative Business Funding, providing flexible capital solutions to small and mid-sized businesses. We operate in a fast-paced, entrepreneurial environment where leaders are expected to take ownership, challenge existing processes, and build scalable solutions that drive measurable results.

Position Overview
We are seeking a highly experienced and results-driven Head of Collections to our collections function.
This is not a traditional role focused solely on managing an established collections department. We are looking for a builder and operator who can assess our current collections operation, identify opportunities for improvement, redesign our processes, and build a high-performing collections team capable of delivering stronger results as the company grows.

The Head of Collections will have significant ownership over the collections function, including onboarding and developing the team, establishing training and performance standards, redesigning collections workflows and strategies, implementing KPIs and accountability measures, and improving overall portfolio performance and recoveries.

The ideal candidate has previously built or significantly transformed a collections operation and can demonstrate a track record of producing measurable improvements in collections performance.

Key Responsibilities
Build & Develop the Collections Team

Build and scale a high-performing collections team based on the needs and growth of the organization.
Onboard, train, coach, and develop Collections Associates.
Create structured onboarding and ongoing collections training programs, including negotiation strategies, account management, escalation procedures, and performance expectations.
Establish clear individual and team goals, KPIs, scorecards, and accountability standards.
Develop a performance-driven team culture focused on execution, continuous improvement, and measurable results.
Identify skill gaps and implement coaching and development plans to improve collector effectiveness.

Transform the Collections Process

Conduct a comprehensive assessment of the existing collections operation and identify opportunities to improve strategy, workflows, technology, reporting, and performance.
Redesign and implement the company’s end-to-end collections process to create a more effective, scalable, and data-driven operation.
Develop collections strategies based on account segmentation, risk, delinquency stage, customer behavior, and likelihood of recovery.
Establish and refine policies, procedures, escalation paths, and standardized workflows.
Evaluate and implement systems, technology, automation, and reporting tools that improve collections efficiency and visibility.
Partner with underwriting, legal, finance, and executive leadership to strengthen portfolio management and account resolution strategies.
Continuously evaluate collections practices and introduce new strategies based on performance data and portfolio trends.

Drive Measurable Results

Take direct ownership of collections performance and continuously identify opportunities to increase recoveries and reduce losses.
Establish, monitor, and report on key collections metrics and portfolio KPIs.
Use data and performance trends to identify underperforming areas and implement corrective strategies.
Improve collector productivity, contact effectiveness, resolution rates, recovery performance, and overall portfolio outcomes.
Develop forecasting and reporting that provides executive leadership with clear visibility into collections performance, risks, and opportunities.
Set measurable performance targets and hold the collections organization accountable for achieving them.
Personally handle or oversee complex, high-value, and escalated accounts when necessary.

Leadership & Compliance

Serve as the company’s primary leader and subject-matter expert for collections strategy and operations.
Provide executive leadership with recommendations regarding portfolio risk, collections strategy, staffing, and operational improvements.
Ensure collections practices comply with applicable federal, state, and local laws and company policies.
Build processes and infrastructure that can scale alongside the company’s continued growth.

Qualifications

5+ years of collections experience, including at least 2+ years in a collections leadership role.
Experience within financial services, lending, commercial finance, or Alternative Business Funding strongly preferred.
Demonstrated experience building, scaling, or significantly restructuring a collections team or department.
Proven ability to design and implement collections processes, workflows, policies, and performance management systems.
Documented track record of improving collections results, increasing recoveries, improving team productivity, and/or reducing portfolio losses.
Strong experience recruiting, training, coaching, and managing collections professionals.
Strong understanding of collections KPIs, portfolio analytics, reporting, and performance management.
Excellent negotiation, communication, and leadership abilities.
Strong analytical and problem-solving skills with the ability to translate data into actionable strategies.
Comfortable operating in a fast-paced environment where processes may need to be built or improved from the ground up.
Hands-on leadership style with the willingness to personally address challenges when necessary.

What Success Looks Like
The successful Head of Collections will:

Build and develop a disciplined, high-performing collections team.
Establish a structured and repeatable training program for new and existing collectors.
Transform the collections process into a scalable, measurable, and data-driven operation.
Implement clear KPIs, reporting, and accountability across the department.
Deliver measurable improvements in recovery performance and portfolio outcomes.
Reduce losses through stronger collections strategies, processes, and execution.
Create a collections infrastructure capable of supporting the company’s continued growth.

What We Offer

Competitive salary and performance-based incentives.
Significant ownership over the development and direction of the collections function.
Opportunity to build a team, processes, and strategy rather than simply inherit an established department.
Direct exposure to executive leadership and the ability to influence company-wide strategy.
Collaborative and entrepreneurial work environment.
Career growth and leadership development opportunities.

Why Join Us
This is an opportunity for an experienced collections leader who wants to build rather than simply maintain.
As Head of Collections, you will have the ability to shape the function from the ground up — from hiring and training the team to redesigning workflows, establishing performance standards, implementing new strategies, and driving measurable improvements in portfolio performance.
We are looking for a leader who can evaluate where we are today, determine where we need to go, and build the team, processes, and infrastructure necessary to get us there.

Benefits

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at all levels of the organization.

Pay: From $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

payer platform delivery lead, director jobs in florida

Head of Collections

Director of Respiratory

Director of Safety & Security

Director - Quality Programs - ACO - FT - Days - MHS

Executive Director

Regional Director

Senior Director - Operations - FT - Days - MPG

Director of Education

Area Director

F&I Director

Director, Executive Talent

Regional Director, Southeast

Regional Director of Operations

Used Car Buyer/Director

Director, Division Beauty - Central Florida/Carolinas

Director, Learning Design & Technology

Area Director

Integration Director

Culinary Director

Director of Success

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