Top 27 Remote peer support Jobs in Florida

Contact Center Agent II (Remote)
TicketSummit —Edgewater, FL
- Full-time
- Remote
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
6d
Healthcare Customer Service Specialist- (REMOTE)
GetixHealth —Orange Park, FL
- $18 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Remote Customer Service Representative
Kobie Marketing —Saint Petersburg, FL
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Healthcare Customer Care Agent (Temp-to-Perm)
Ivy Rehab Network —Tampa, FL
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Peristeen Coordinator
Coloplast —Coral Springs, FL
- $26.31 an hour
- Remote
- Spanish
- English
- Mid-level
- Paid parental leave
- Dental insurance
Member Service Representative
S3 Shared Services —Florida
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Contact Center Associate 3 (H)
University of Miami —Medley, FL
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Relationship Manager
Enumerate —Fort Lauderdale, FL
- $55,000 - $65,000 a year
- Remote
- Mid-level
- Travel
- 2 years
Quick Apply
Payroll & Client Service Specialist (UKG Ready required)
Payroll Office of America, LLC —Tallahassee, FL
- $24 - $34 an hour
- Full-time
- Remote
- Mid-level
- Quality control
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Associate Implementation Manager
Jellyvision —Jacksonville, FL
- $55,000 - $60,000 a year
- Remote
- Mid-level
- 1 year
Licensed Clinical Social Worker/Licensed Professional Counselor
Feeling Good Psychotherapy —Florida
- $48 - $50 an hour
- Contract
- Remote
- Licensed Clinical Social Worker
- HIPAA
- Clinic experience
- Disability insurance
- Health insurance
Quick Apply
7d
Mental Health Group Facilitator - Master's Degree Required
Charlie Health —Florida
- Part-time
- Remote
- Background check
- Master of Social Work
- Mid-level
Quick Apply
Client Operations Manager I
Crafty —Miami, FL
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Full Time/ Remote Client Services Account Manager
Optic Marketing Group —Tampa, FL
- $40,000 - $55,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Strategic Customer Success Manager
Steer —Miami, FL
- Remote
- Google Workspace
- 5 years
- Senior level
- Health savings account
- Health insurance
Quick Apply
Enterprise Customer Success Manager
Steer —Miami, FL
- Remote
- Google Workspace
- 5 years
- Senior level
- Health savings account
- Health insurance
Quick Apply
8h
(Remote) DBT Group Therapy Specialist - LCSW/LMHC - New York Licensed
Rivia Mind - Mental Healthcare —Miami, FL
- $75,000 - $90,000 a year
- Full-time
- Remote
- Computer literacy
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
- Health savings account
Psychiatrist, FL | Remote
Savant Care Inc. —Florida
- $180 - $200 an hour
- Part-time
- Remote
- Medicine
- Psychiatry
- Recruiting
- Flexible schedule
- Referral program
Quick Apply
Licensed Psychiatrist- Florida
SonderMind —Miami, FL
- Up to $296 an hour
- Contract
- Remote
- Psychiatry
- Mid-level
- Telehealth
Quick Apply
Supervising Psychiatrist - Eating Disorders (Remote)
Equip Health —Florida
- $240,000 - $300,000 a year
- Full-time
- Remote
- Medicine
- Psychiatry
- Patient monitoring
- AD&D insurance
- Paid holidays
Quick Apply
11d

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remote peer support jobs near florida

Contact Center Agent II (Remote)

TicketSummit
Edgewater, FL

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Job Details

Full-time
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
De-escalation techniques
Conflict de-escalation
Windows
Order issue resolution
Client interaction via phone calls

Full Job Description

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

We’re excited to announce an opportunity to join the TicketNetwork team as Contact Center Agent II - BOH! This role is a key position within our operations, serving as the critical link between customers and sellers. You'll handle support inquiries across multiple channels, via phone, chat and email, while ensuring that all order, event, and delivery details are communicated accurately and efficiently to all appropriate parties. This position offers the chance to deepen your expertise, contribute to seamless customer experiences, and play an integral role in driving operational excellence.

This position requires you to have a Computer with Windows OS (No Chromebook or Mac). Please note that we will have to install specific applications on your computer.

Primary Responsibilities

Handling inbound and outbound support calls, website chats, and emails, with the intent of resolving all first level support.
Acts urgently on escalated support calls, website chats, and emails from customers and sellers ensuring a positive customer and seller experience.
Being the intermediary between customer and seller (ie. relaying delivery information to clients, coordinating pickups, confirming delivery, etc.)
Acting as a liaison via Freshdesk between customers and sellers on behalf of the company.
Refills and Relists orders via point of sales and partner sites to assist customers.
Fields inbound and outbound support calls, emails, or chats for partner sites.
Answering questions from peers related to customer ticket requests.
Contacts selling partners and FedEx via telephone, email, or support ticket to discuss and confirm delivery details, and provide updates.
Communicates with other internal departments and stakeholders as necessary.

Required Skills and Experience
Must be able to make and receive calls and de-escalate/troubleshoot customer and broker order issues with relative ease.
Must have been a Tier 2 agent for at least 3 months.

Shift Available
Sunday, Wednesday, Thursday, Friday, Saturday 12PM-9PM (EST)
Monday and Tuesday OFF

Please note: schedule may change to accommodate business needs.

The standard weekly working schedule shall consist of forty (40) hours, distributed across working days in accordance with the employer’s operational needs and applicable labor regulations.
Rest days and schedule allocations may be subject to change based on business requirements. In the event of any such schedule adjustment, the employee shall be notified at least five (5) calendar days in advance, in writing or via an official communication channel, to ensure adequate preparation and compliance.

Benefits.

Flexible remote scheduling
Medical, Dental and Vision as well as additional employer and employee paid benefits.
Generous PTO, Floating Holidays, Mental Health days and company observed holidays.
401k and employer match.
Annual voucher for live event tickets.
Much more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

remote peer support jobs in florida

Contact Center Agent II (Remote)

Healthcare Customer Service Specialist- (REMOTE)

Remote Customer Service Representative

Healthcare Customer Care Agent (Temp-to-Perm)

Peristeen Coordinator

Member Service Representative

Contact Center Associate 3 (H)

Relationship Manager

Payroll & Client Service Specialist (UKG Ready required)

Associate Implementation Manager

Licensed Clinical Social Worker/Licensed Professional Counselor

Mental Health Group Facilitator - Master's Degree Required

Client Operations Manager I

Full Time/ Remote Client Services Account Manager

Strategic Customer Success Manager

Enterprise Customer Success Manager

(Remote) DBT Group Therapy Specialist - LCSW/LMHC - New York Licensed

Psychiatrist, FL | Remote

Licensed Psychiatrist- Florida

Supervising Psychiatrist - Eating Disorders (Remote)

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