Top 3781 Remote phone service Jobs in Florida

Customer Service Call Center Agent
HCA Florida West Hospital —Pensacola, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Customer Service Call Center Agent
HCA Florida Largo Hospital —Largo, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Customer Care Advisor
NCD —Florida
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Tallahassee, FL
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
11d
Customer Service Call Center Agent
HCA Florida Gulf Coast Hospital —Panama City, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
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3d
Call Center Agent-REMOTE
FA Solutions LLC —Saint Petersburg, FL
- $15 - $16 an hour
- Full-time
- Remote
- 3 years
- Associate's degree
- Communication skills
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Collections Specialist - Back Office - Remote
defi AUTO LLC —Tallahassee, FL
- $21 an hour
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
- Paid training
- Tuition reimbursement
Quick Apply
11d
Virtual Assistant Remote
Qureos Inc —Doral, FL
- $24 - $31 an hour
- Overtime
- Remote
- Google Workspace
- Research
- High school diploma or GED
- Paid training
- Paid holidays
1d
Remote Legal Customer Service Representative (CSR)
Advocacy Solutions —Fort Lauderdale, FL
- Full-time
- Remote
- Background check
- Spanish
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
10d
Client Care Operations Specialist - Remote
Gateway Services Inc —Florida
- $60,000 - $65,000 a year
- Full-time
- Remote
- Continuous improvement
- Entry level
- Paid training
- Wellness program
Quick Apply
1d
Remote Launch Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
- Remote
- English
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
8d
Client Advocate
greenpath, inc. —Orlando, FL
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
REMOTE Legal Customer Service Representative - Retainer Specialist
Advocacy Solutions —Fort Lauderdale, FL
- $18 an hour
- Full-time
- Remote
- Bilingual
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Tallahassee, FL
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Reservationist - Remote
Guest Services, Inc. —Naples, FL
- $18 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- Computer literacy
Health Care Customer Service Representative
State Collection Service —Jacksonville, FL
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
12d
Customer Service Representative
Aqua Gulf —Winter Haven, FL
- $40,000 - $45,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
Care Coordinator
Oshi Health —Jacksonville, FL
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
11d
Billing Specialist (Remote)
Champion Tax Relief, Inc. —Orlando, FL
- $23 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
Quick Apply
5d
Full-Time Verification Representative (Remote) - FL
Centerfield/Datalot —Fort Lauderdale, FL
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance
10d

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Customer Service Call Center Agent

HCA Florida West Hospital -
Pensacola, FL

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Work from home
401(k) matching
Loan assistance
Life insurance

Qualifications

1 year
Entry level

Full Job Description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
Previous call center experience preferably in a healthcare environment preferred
Ability to work a minimum of 90% of your day on the phone uninterrupted

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

remote phone service jobs in florida

Customer Service Call Center Agent

Customer Service Call Center Agent

Customer Care Advisor

Call Center Representative - English & Spanish (Remote)

Customer Service Call Center Agent

Call Center Agent-REMOTE

Collections Specialist - Back Office - Remote

Virtual Assistant Remote

Remote Legal Customer Service Representative (CSR)

Client Care Operations Specialist - Remote

Remote Launch Engagement Specialist

Client Advocate

REMOTE Legal Customer Service Representative - Retainer Specialist

CUSTOMER SERVICE ASSOCIATE

Reservationist - Remote

Health Care Customer Service Representative

Customer Service Representative

Care Coordinator

Billing Specialist (Remote)

Full-Time Verification Representative (Remote) - FL

I want to receive the latest job alert for remote phone service in florida

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