Salary Range: $76,296.54 - $92,509.56
Pay Grade: 117
FLSA Status: Exempt
Salary Admin Plan: A&P (annual contract)
Veterans' Preference Eligible: No
Hybrid ¿ 1-2 days on-site in Clearwater, FL
JOB SUMMARY
The Senior Workday Systems Analyst is a technical leader responsible for supporting the implementation, configuration, integration, and ongoing optimization of the Workday platform at St. Petersburg College. This position spans the full lifecycle of the College's ERP modernization'from active participation in the Workday deployment (led by the College's deployment partner) through long-term post-go-live ownership of the Workday environment.
During the implementation phase, this role serves as SPC's internal technical subject matter expert, partnering with the deployment partner on data conversion and validation, integration design, functional configuration review, and knowledge transfer. Post-deployment, this role transitions to the primary technical owner of the Workday tenant, responsible for report development, integration maintenance and creation, business process configuration, bi-annual release management, security administration, process orchestration, and production support across Workday HCM, Payroll, Financials, and Student.
This position coordinates with functional stakeholders across Human Resources, Finance, Academic Affairs, Student Services, and Information Technology to translate business requirements into technical solutions within the Workday platform. The role reports to the Associate Director of Enterprise Applications and Business Intelligence.
ESSENTIAL JOB FUNCTIONS
Implementation Phase (Workday Deployment)
- Serve as SPC's internal technical liaison to the College's deployment partner during the implementation of Workday HCM, Payroll, Financials, and Student modules.
- Participate in data conversion activities including data extraction from PeopleSoft, mapping, cleansing, validation, and parallel testing to ensure data integrity in the Workday tenant.
- Support integration design and testing, working with the deployment partner to configure and validate integrations between Workday and third-party systems (e.g., benefits providers, banking/ACH, state and federal reporting agencies, learning management systems, SIS feeder systems).
- Review and validate functional configurations, business process definitions, security roles, and calculated fields as they are built by the deployment partner.
- Actively participate in knowledge transfer sessions to build internal competency in Workday configuration, reporting, and integration tooling.
- Assist with user acceptance testing (UAT) coordination, test script development, and defect tracking.
- Support change management and end-user training activities during cutover.
Post-Deployment / Steady State Operations
- Serve as the primary technical subject matter expert for the Workday platform across HCM, Payroll, Financials, and Student modules.
- Design, develop, and maintain reports and dashboards using Workday Report Writer, Calculated Fields, Composite Reports, and Matrix Reports.
- Build, maintain, and troubleshoot integrations using Workday Integration Cloud tools: Enterprise Interface Builder (EIB), Core Connectors, Workday Studio, Cloud Connect, and Document Transformation.
- Develop and manage REST and SOAP API-based integrations between Workday and external systems, including custom middleware where required.
- Design and implement process automations using Workday Orchestrate to chain steps across Workday and external systems, streamlining multi-step business workflows.
- Configure and optimize Workday business processes, approval workflows, condition rules, and notifications in collaboration with functional process owners.
- Administer Workday security including security groups, domain and business process security policies, and role-based access controls.
- Manage Workday bi-annual release cycles: review feature release notes, assess impact on current configuration, coordinate regression testing, and implement adopted enhancements.
- Manage tenant administration across sandbox, implementation, and production environments.
- Provide Tier 2/3 production support for Workday-related incidents and service requests, triaging issues and coordinating resolution with Workday Support or external partners as needed.
- Analyze data quality and develop data governance practices to maintain the integrity of Workday data over time.
- Develop and maintain technical documentation, integration specifications, and system configuration records.
- Mentor and guide other technical staff and functional analysts in Workday capabilities.
- Coordinate projects with internal stakeholders and external parties as necessary.
- Performs other duties as assigned.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree in information systems, computer science, or a related field; four (4) years of experience in enterprise systems development, administration, or technical analysis. Experience with Workday or PeopleSoft is required. Direct Workday experience is strongly preferred but not required - candidates with strong PeopleSoft technical backgrounds and demonstrated ability to learn new platforms will be considered. Higher education experience is a plus. Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
KNOWLEDGE, SKILLS AND ABILITIES
- Workday platform architecture, configuration model, and tenant management (or demonstrated ability to rapidly acquire this knowledge)
- ERP data models and enterprise integration patterns, particularly in higher education contexts (student information systems, HCM, financials, payroll)
- Integration technologies and protocols including REST APIs, SOAP web services, XML, XSLT, JSON, and SFTP
- Report development and business intelligence concepts, including calculated fields and composite reporting
- Security administration principles including role-based access control, domain security, and data privacy/compliance requirements (FERPA, HIPAA)
- Process automation and orchestration concepts for streamlining enterprise workflows
- Systems analysis and design principles
- Project management principles
- Change management and release management methodologies for cloud-based SaaS platforms
- Customer service and training principles
- Ability to design, build, and maintain integrations using Workday Integration Cloud tools (EIB, Core Connectors, Workday Studio) or equivalent PeopleSoft integration experience (Integration Broker, web services)
- Proficiency with Workday Report Writer and Calculated Fields'or strong aptitude with analogous reporting tools (e.g., PeopleSoft Query, PS/nVision, Crystal Reports, Power BI)
- Ability to design and implement process automations using Workday Orchestrate or similar workflow/orchestration platforms
- Ability to configure and optimize Workday business processes, condition rules, and approval chains
- Experience with relational databases and query languages (SQL); familiarity with data transformation and ETL/ELT concepts
- Proficiency with scripting or programming for automation and data processing (e.g., Python, PowerShell, Bash, XSLT)
- Ability to work collaboratively with functional teams (HR, Finance, Student Services, Academic Affairs) to translate business requirements into technical solutions
- Excellent interpersonal and communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders
- Experience with systems analysis, application configuration, testing methodologies, and implementation of complex enterprise systems
- Self-motivated with a high commitment to excellence, cooperation, and team achievement
- Ability to work in a diverse, fast-paced environment and effectively collaborate across technical and functional teams
- Ability to manage multiple projects and initiatives simultaneously
- Highly developed problem-solving and analytical skills
- Ability to evaluate and adopt new Workday features and functionality through bi-annual release cycles
- Direct hands-on experience with Workday configuration, reporting, or integrations
- Workday Pro certification(s) in any functional or technical area (e.g., HCM, Integrations, Reporting, Financials, Student)
- Experience with Workday Extend (low-code/no-code extensibility platform for custom application development within Workday)
- Experience with Workday Orchestrate for multi-step process automation
- Prior experience supporting a Workday implementation or ERP migration
- Experience with Microsoft Azure cloud services, Microsoft Fabric, or Power BI
- Background in PeopleSoft technical development (PeopleCode, Application Engine, SQR, Integration Broker) transferable skills are highly valued
- Experience in higher education IT
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Workday Pro certification preferred but not required. Candidates are expected to pursue relevant Workday certifications within the first 18 months of employment, supported by the College.
PHYSICAL DEMANDS
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.
(X = Required to perform essential job functions)
Physical Activities
Physical Activities
Balancing & maintain equilibrium to prevent falling while walking, standing, or crouching.
Pushing and use upper extremities to press against objects with force, or thrust forward, downward, outward.
Climbing and ascending, descending ladders, stairs, ramps, requires body agility.
Reaching and extending hands or arms in any direction.
X
Crawling and moving about on hands, knees, or hands, feet.
Repetitive Motion and substantial movements of wrists, hands, fingers.
X
Crouching and bending body forward by bending leg, spine.
Speaking and expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
X
Feeling and perceiving attributes of objects by touch with skin, fingertips.
Standing and for sustained periods of time.
Fingering and picking, pinching, typing, working with fingers rather than hand.
X
Stooping and bending body downward, forward at waist, with full motion of lower extremities and back.
Grasping and applying pressure to object with fingers, palm.
X
Talking 1 and expressing ideas by spoken word.
X
Handling and picking, holding, or working with whole hand.
X
Talking 2 and shouting to be heard above ambient noise.
Hearing 1 and perceiving sounds at normal speaking levels, receive information.
X
Visual Acuity 1 and prepare, analyze data, transcribing, computer terminal, extensive reading.
X
Hearing 2 and receive detailed information, make discrimination in sound.
X
Visual Acuity 2 and color, depth perception, field of vision.
X
Kneeling and bending legs at knee to come to rest at knees.
Visual Acuity 3 and determine accuracy, neatness, observe facilities/structures.
X
Lifting and raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
Visual Acuity 4 and operate motor vehicles/heavy equipment.
Mental Acuity and ability to make rational decisions through sound logic, deductive reasoning.
X
Visual Acuity 5 and close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
Pulling and use upper extremities to exert force, haul or tug.
Walking and on foot to accomplish tasks, long distances, or site to site.
TYPE OF WORK
Work performed is primarily:
Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Very heavy work: Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects
WORK ENVIRONMENT
May be required to work hours other than the regular schedule including nights, weekends, and holidays.
Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.
St. Petersburg College has the right to revise a classification or job description at any time.
Pay: $76,296.54 - $92,509.56 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
