Top 1109 Senior customer support representative Jobs in Florida

Senior Quality Manager
CANIK USA LLC —West Palm Beach, FL
- $130,000 - $140,000 a year
- Overtime
- Background check
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Entry Level Sales Representative
Scotlynn —Tampa, FL
- $48,000 - $53,000 a year
- Email
- Office
- Business development
- US work authorization
Quick Apply
Manufacturing Engineer - Senior
EMF Engineered Components, LLC —Merritt Island, FL
- From $120,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Case Manager
NASSAU COUNTY COUNCIL ON AGING —Hilliard, FL
- $38,000 - $40,000 a year
- Urgently hiring
- Microsoft Word
- Background check
- Nursing
- Mileage reimbursement
- Dental insurance
Quick Apply
7d
Home Care Marketing Representative – Florida
Successful Aging Care net of florida —West Palm Beach, FL
- $50,181.08 - $60,433.13 a year
- Part-time
- Microsoft Excel
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Water/Wastewater Engineer
Ardurra Group, Inc. —Tampa, FL
- Construction site
- Customer service
- English
Quick Apply
Entry Level Sales Representative
Scotlynn —Fort Myers, FL
- $45,000 - $50,000 a year
- Email
- Office
- Business development
- US work authorization
Quick Apply
Inteligence Analyst FSR (90/90 Rotation to Jordan)
DCI Solutions —Tampa, FL
- $80,000 - $120,000 a year
- Full-time
- Classroom
- Mid-level
- Java
Quick Apply
13h
Sales Development Representative
Levitate —Tampa, FL
- $42,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Simple Field Sales & Service Representative
Elevance Health —Miami, FL
- Full-time
- Hybrid work
- Customer service
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Sales Development Representative
Rhythm Innovations —Sunrise, FL
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Simply Field Sales & Service Rep
Elevance Health —Lake Mary, FL
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
AT&T Customer Service Representative
Coastline Consulting —Homestead, FL
- From $52,300 a year
- Full-time
- High school diploma or GED
- In-person
- Leadership
Quick Apply
Manager, Customer Service Hotline
Connective Business Solution —Tallahassee, FL
- Full-time
- 7 years
- Computer Science
- Bachelor's degree
Quick Apply
FSR Analyst - Jordan
DCI Solutions —Tampa, FL
- $80,000 - $115,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
3d
Principal / Senior Principal Mission Effectiveness / Operations Analysis Engineer
Northrop Grumman —Melbourne, FL
- $98,400 - $184,200 a year
- Overtime
- Bachelor of Science
- Engineering
- System design
- Paid holidays
- Disability insurance
FSR Analyst - Isreal
DCI Solutions —Tampa, FL
- $80,000 - $115,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
3d
Sr. Business Development Representative
Farmer & Irwin LLC —Riviera Beach, FL
- Analysis skills
- Contracts
- Senior level
- Opportunities for advancement
Quick Apply
Lead Estimator (Heavy Civil Construction)
Skanska USA —Orlando, FL
- Full-time
- Background check
- 5 years
- Senior level
- Employee stock purchase plan
- 401(k) matching
Senior Radiation Therapist
Sunstate Medical Specialists —Fort Pierce, FL
- Full-time
- CPR Certification
- 5 years
- Computer literacy
Quick Apply

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Senior Quality Manager

CANIK USA LLC -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
$130,000 - $140,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Mechanical blueprint interpretation
Measurement-based inspection
Computer operation
Teamwork
Defect resolution root cause analysis
Team leadership
Technical documentation
Bore gauges
Technical writing experience within manufacturing
Compliance audits & assessments
Corrective and preventive actions (CAPA)
English
Quality management
High school diploma or GED
Manufacturing facility experience
Dimensional measurements
Supervising experience
Parts drawings
Precision measurement in machining
Quality inspection
Training
Managing product quality assurance teams
Manufacturing company experience
Product quality failure
Cross-functional communication
Failure analysis

Full Job Description

Summary of Position Mission

The Senior Quality Manager is responsible for leading CANIK USA's quality department and overseeing incoming, in-process, and final quality control activities for the U.S. manufacturing facility. This position serves as the senior quality leader for the facility and is responsible for ensuring that materials, components, processes, and finished products comply with company specifications, engineering drawings, quality standards, customer expectations, and applicable regulatory requirements. The Senior Quality Manager will manage quality personnel, drive corrective actions, strengthen inspection systems, support supplier quality initiatives, and partner closely with Operations, Engineering, Purchasing, Product Management, and Manufacturing to improve product quality and reduce defects, scrap, rework, and customer complaints.

Responsibilities

· Lead and manage the quality department, including incoming inspection, in-process quality control, final line inspection, and related quality personnel

· Provide daily leadership, coaching, scheduling support, performance feedback, and accountability for quality employees, inspectors, and leads

· Establish, maintain, and improve inspection requirements, quality standards, sampling plans, work instructions, and documentation for raw materials, machined components, purchased parts, packaging materials, and finished goods

· Ensure incoming materials, components, and finished products are inspected against engineering drawings, specifications, purchase orders, product requirements, and quality standards

· Oversee dimensional, visual, functional, and final inspections using precision measuring equipment, inspection tools, gauges, and established quality methods

· Review and approve inspection records, supplier certifications, Certificates of Conformance (CoC), first article documentation, and related quality documentation as required

· Own the nonconformance process, including identification, segregation, documentation, disposition, and closure of nonconforming materials and products

· Generate, review, and drive timely closure of nonconformance reports (NCRs), corrective actions, preventive actions, and root cause analysis activities

· Track, analyze, and report quality performance metrics including defects, scrap, rework, first-pass yield, inspection findings, supplier issues, and customer complaints

· Partner with Operations and Manufacturing to resolve quality concerns while maintaining independent authority over product conformance and inspection standards

· Collaborate with Purchasing, Engineering, Product Management, Manufacturing, and Supplier Quality resources to resolve supplier quality issues

· Support supplier quality evaluations, audits, scorecards, corrective actions, and incoming quality improvement initiatives

· Maintain calibration requirements for inspection tools and measuring equipment and ensure quality personnel are properly trained on their use

· Develop and maintain quality procedures, quality records, inspection documentation, and departmental processes in accordance with company requirements

· Support continuous improvement initiatives focused on reducing defects, improving process control, strengthening inspection accuracy, and improving overall product quality

· Escalate significant quality risks, recurring defects, supplier issues, or product conformance concerns to senior leadership as appropriate

· Maintain compliance with all company safety policies and procedures

· Adheres to all employment policies/safety policies/practices required by law/established by Company

· Demonstrates sound working knowledge of firearms safety

· Maintains and keeps workstation and department area clean

· Immediately reports any maintenance and/or safety issues to Management

· Demonstrates a positive attitude toward co-workers, other departments and the Company

· Maintains respect, courtesy and professionalism toward all co-workers and the Company

· Communicates clearly and effectively with co-workers and management

· Other duties will be assigned as required

Qualifications & Knowledge Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made as required by law.

· High school diploma or GED required; associate or bachelor degree in Quality, Manufacturing, Engineering Technology, Operations, or related field preferred

· Minimum 8 years of quality, inspection, manufacturing, or related experience in a precision manufacturing environment

· Minimum 5 years of leadership, supervisory, lead, or management experience within a quality or manufacturing department preferred

· Ability to read and interpret engineering drawings, blueprints, GD&T symbols, technical specifications, and inspection requirements

· Experience using precision measurement instruments and inspection tools including calipers, micrometers, height gauges, bore gauges, and related equipment

· Strong knowledge of nonconformance control, corrective action, root cause analysis, defect tracking, and quality documentation

· Ability to manage, train, and hold quality personnel accountable while maintaining a professional and team-oriented approach

· Strong attention to detail, documentation accuracy, problem-solving skills, and follow-through

· Proficient computer skills including Microsoft Office applications; ERP, MRP, or Quality Management System (QMS) experience preferred

· Strong verbal and written communication skills with the ability to communicate effectively with production employees, managers, suppliers, and senior leadership

· Experience within firearms, aerospace, automotive, defense, or precision manufacturing industries preferred

· Working knowledge of ISO 9001 principles, quality management practices, inspection systems, and continuous improvement methods preferred

· ASQ certification such as Certified Quality Inspector (CQI), Certified Quality Technician (CQT), Certified Quality Engineer (CQE), or Certified Manager of Quality/Organizational Excellence (CMQ/OE) preferred

Working Conditions

Work is normally performed in a climate-controlled office and manufacturing environment. The position may require regular time on the production floor, inspection areas, receiving areas, and final inspection lines. Noise level is moderate and may include sounds of normal office equipment, manufacturing equipment, and production activity. Appropriate personal protective equipment may be required in designated areas.

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met to successfully perform the essential functions of this job.

· Be able to lift objects commonly found in offices and manufacturing environments, up to 20 lbs.

· Able to walk, stand, and move throughout the manufacturing facility and inspection areas as needed

· Able to work at a computer for long periods of time

· Able to work full-time, including early mornings, evenings and weekends as needed (Project timelines and work volume/deadlines may require more than 40 hours per week to complete essential duties of this job.)

· Capable of occasional plane travel

· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing and speaking English language) to perform the duties proficiently

Disclaimers

· This job description should not be interpreted to be a complete list of all the duties and responsibilities performed by the jobholder. To maintain organizational flexibility, management has the discretion to add, drop or change at any time the duties, responsibilities and expectations of this job.

Pay: $130,000.00 - $140,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Experience:

Quality inspection: 8 years (Required)
Quality management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in florida

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Case Manager

Home Care Marketing Representative – Florida

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Sales Development Representative

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Manager, Customer Service Hotline

FSR Analyst - Jordan

Principal / Senior Principal Mission Effectiveness / Operations Analysis Engineer

FSR Analyst - Isreal

Sr. Business Development Representative

Lead Estimator (Heavy Civil Construction)

Senior Radiation Therapist

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