Top 942 Technical support representative Jobs in Florida

Technical Support Analyst - Public Safety
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $69,302.27 - $107,424.51 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Disability insurance
- Health insurance
13d
Technical Support Analyst - Service Now Support
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $69,302.27 - $107,424.51 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Disability insurance
- Health insurance
5d
Specialist, Technical Support
Valencia College —Orlando, FL
- $19.93 an hour
- Part-time
- Classroom
- Word processing
- Research
5d
Remote Technical Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
- Remote
- English
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
6d
Representative Needed for Inbound Customer Service Role
Disabled Veteran Solutions —Florida
- $18 - $19 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Care Representative (Specialty Service)
Farmers Insurance Group —Florida
- $22.89 - $24.35 an hour
- Monday to Friday
- Remote
- High school diploma or GED
- Fair chance
- 1 year
- Paid training
- Paid parental leave
5d
IT Help Desk Representative
Answering Service Care —Margate, FL
- From $21.63 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid training
- Dental insurance
Quick Apply
5d
Technical Support Advanced Specialist
AMETEK, Inc. —Lake Mary, FL
- $28 - $32 an hour
- Hybrid work
- Engineering
- Pass drug screening
- Research
- AD&D insurance
- Paid holidays
Work from Home Inbound Customer Service (State of Florida)
Colony Brands, Inc. —Florida
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
Customer Representative - Remote - Call Center
Deposita™, An Allied Universal® Company —Miami, FL
- $17 - $18 an hour
- Full-time
- Remote
- Spanish
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
4d
IT Support Analyst I
D&H —Clearwater, FL
- Windows
- Analysis skills
- Trade school
- Health insurance
- Dental insurance
11d
Customer Service Representative
Amerihealth Caritas —Jacksonville, FL
- Full-time
- Hybrid work
- Windows
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
4d
Remote Launch Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
- Remote
- English
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Specialist
Kidde Global Solutions —Bradenton, FL
- $75,659 - $89,010 a year
- Full-time
- English
- Mid-level
- Residential
- Disability insurance
- Health insurance
Customer Service Representative (Florida)
Northwell Health —Jacksonville, FL
- $34,819.98 - $51,949.95 a year
- HIPAA
- High school diploma or GED
- 1 year
Application Engineer
Hydra Service Inc. —DeBary, FL
- From $30 an hour
- Email
- In person
- Customer service
- Engineering
- Research
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative
Lehman Pipe and Supply —Orlando, FL
- $59,996.86 - $72,254.29 a year
- Full-time
- Hybrid work
- 5 years
- English
- Mid-level
- Travel reimbursement
- Paid training
Quick Apply
Title Agency Support Trainer
Old Republic Title —Boca Raton, FL
- Full-time
- Microsoft Outlook
- Public speaking
- Mid-level
- Free parking
- Mileage reimbursement
13d
Outside Sales Representative
Quikrete – Ready Mix —Tampa, FL
- Online Application
- Construction site
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for technical support representative in florida

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near florida

Outside Sales Representative jobs in Tampa, FL

Technical Support jobs in Orlando, FL

Inbound Customer Service Representative jobs in Florida

IT Support jobs in Clearwater, FL

Technical Support Analyst jobs in Fort Lauderdale, FL

Call Center Representative jobs in Miami, FL

Outside Sales Representative jobs in Orlando, FL

Engagement Specialist jobs in Fort Lauderdale, FL

Customer Support Representative jobs in Florida

Customer Service Representative jobs in Jacksonville, FL

Technical Support Specialist jobs in Bradenton, FL

Outside Sales Representative jobs in Grand Junction, CO

Meter Service Representative jobs in Brooklyn, NY

Outside Sales Representative jobs in Cincinnati, OH

Outside Sales Representative jobs in Chicago, IL

Orthopedic Sales jobs in California

Remote Sales jobs in Tampa, FL

Outside Sales Representative jobs in Tempe, AZ

Pharmaceutical Sales jobs in San Antonio, TX

Behavioral Health Associate jobs in New York, NY

Technical Support Analyst - Public Safety

City of Fort Lauderdale, FL -
Fort Lauderdale, FL

Apply Now

Job Details

Full-time
$69,302.27 - $107,424.51 a year
13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Customer communication
Peripheral setup
Driver's License
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Peripheral hardware support

Full Job Description

The employee in the role provides low to mid-level technical support installing, configuring, and troubleshooting City technology including but not limited to software, hardware, mobile computing and communication devices, vehicle technology, and video cameras/systems.

This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees.

This is a Management Category IV position which includes five (5) additional Management Vacation Days and a Vehicle Allowance of $120/month.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

Installs, configures, and troubleshoots desktop/laptop operating systems, user software and hardware peripherals
Coordinates with vendors to schedule system outages, perform system testing, repairs and maintenance both indoors and outdoors and analyze equipment as needed, at locations across the city.
Responds to support requests submitted through Service Desk, customer contact, and other support tiers or supervisor assignments
Investigates, diagnoses, and resolves problems for Level 1 and Level 2 systems, database, network, mobile data, and security teams before escalation
Creates, updates, and deploys computer images, software, and security application packages used to distribute and update consistency throughout the corporate computing environment
Stays current with new technology, applications, trending strategies and innovations within the Information Technology industry
Assists with efforts in deploying new modules, interfaces, or advanced features of existing technology systems. This may be accomplished independently or by assisting other personnel.
Serve on the 24-hour after hours support helpline on a rotational basis
Performs related work as required

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

MINIMUM JOB REQUIREMENTS:

Associate's Degree in Computer Science, Information Technology, or a related field.
At least two (2) years of experience in administering and supporting computer workstations, peripherals, and associated operating systems.
Additional qualifying work experience may be substituted on a year-for-year basis for the required college education.
A Bachelor’s Degree may substitute for one (1) year of the required experience.
Must possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire.
To claim Veterans’ Preference, candidates must attach to the application a copy of military separation papers (DD214) and service-connected disability documentation (if applicable) to meet eligibility requirements as stipulated by Florida Statues. For additional information, please refer to the Florida Department of Veterans' Affairs. (https://floridavets.org/benefits-services/veterans-preference/)

SPECIAL REQUIREMENTS:

This position requires Holiday, night and/or weekend work in order to perform many duties.
Employees in this class may be required to be on call for after-hours support and may be called in to work before, during, or after public safety related emergencies.
An in-depth pre-employment background check including a limited scope polygraph will be conducted as part of the selection and onboarding process, as this position is deemed security sensitive.

PREFERRED QUALIFICATIONS:

CompTIA A+, CompTIA Network+, ITIL, and/or Microsoft MSCA certifications.
Criminal Justice Information Services (CJIS) Certified (including maintained active Certification).
Experience in supporting local government and public safety technologies.
OS and software deployment experience.
Paid work experience with mobile data technologies.

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Ability to lift, carry, climb, bend, stoop, kneel, crouch, crawl, reach, walk, push, pull, grasp, stand and/or access areas where limited space is available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY & SUPPLEMENTAL INFORMATION

The City of Fort Lauderdale receives a high volume of applications, so not every applicant who meets the minimum qualifications will be guaranteed an interview. Candidates are selected for interviews based on how closely their education and work experience match the specific requirements of the position.

Applicants will be subject to an extensive selection and screening process, which may include, but not be limited to evaluation of training and experience; written; oral and performance-based testing; skills assessment; interview; employment check, background investigation; medical examination; and drug screen. For Public Safety positions, the process additionally includes polygraph examinations and psychological evaluations. The expected duration of the selection process varies by position.

All applicants, including current City of Fort Lauderdale employees, need to fully detail their work experience on the employment application. Applicants must ensure that all required documents submitted are in a format that is acceptable, clear, and legible. It is the applicant’s responsibility to update their online profile with accurate personal information, work history, education, and certifications each time they submit a new application. Incomplete applications may result in disqualification.
The City of Fort Lauderdale is an Equal Opportunity, Veteran’s Preference Employer and Drug Free Workplace.

For technical support with your application, contact GovernmentJobs.com from 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627 or email [email protected].

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Click here for additional Federation of Public Employees management benefits.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS.

Apply Now

Refine Your Search

technical support representative jobs in florida

Technical Support Analyst - Public Safety

Technical Support Analyst - Service Now Support

Specialist, Technical Support

Remote Technical Engagement Specialist

Representative Needed for Inbound Customer Service Role

Customer Care Representative (Specialty Service)

IT Help Desk Representative

Technical Support Advanced Specialist

Work from Home Inbound Customer Service (State of Florida)

Help Desk Representative

Customer Representative - Remote - Call Center

IT Support Analyst I

Customer Service Representative

Remote Launch Engagement Specialist

Technical Support Specialist

Customer Service Representative (Florida)

Application Engineer

Outside Sales Representative

Title Agency Support Trainer

Outside Sales Representative

I want to receive the latest job alert for technical support representative in florida

Related Searches

Explore jobs in more locations

ESSENTIAL JOB FUNCTIONS

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

HOW TO APPLY & SUPPLEMENTAL INFORMATION

Job Seeker Tools

Employer Tools

Browse

Stay Connected