Top 342 Virtual call center Jobs in Florida

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)
Chen Medical Associates —Miami, FL
- $17.00 - $24.26 an hour
- Overtime
- Remote
- Microsoft Outlook
- Medical office experience
- Mid-level
- Opportunities for advancement
Patient Scheduling Call Center Agent - PART TIME
HCA Florida Orange Park Hospital —Orange Park, FL
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Tallahassee, FL
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Jacksonville, FL
- $14 - $15 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
CareIQ Intake Specialist I
CorVel Corporation —Jacksonville, FL
- $15.61 - $23.82 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Work from Home Inbound Customer Service (State of Florida)
Colony Brands, Inc. —Florida
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Prospective Patient Advocate-Remote
Clear Choice —Orlando, FL
- $17.50 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Computer literacy
- Paid training
- Health savings account
Patient Scheduling Call Center Agent - PART TIME
HCA Florida Memorial Hospital —Jacksonville, FL
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Scheduling Call Center Agent - PART TIME
HCA Florida JFK Hospital —Atlantis, FL
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Remote Customer Service Representative
Kobie Marketing —Saint Petersburg, FL
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Medical Debt Collections Call Center Agent
HCA Florida Lawnwood Hospital —Fort Pierce, FL
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Patient Scheduling Call Center Agent - PART TIME
HCA Florida Ocala Hospital —Ocala, FL
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Healthcare Customer Service Specialist- (REMOTE)
GetixHealth —Orange Park, FL
- $18 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Appointment Scheduling Support Specialist
ptSource, LLC —Tallahassee, FL
- $17.00 - $19.50 an hour
- Part-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
7d
Healthcare Customer Care Agent (Temp-to-Perm)
Ivy Rehab Network —Tampa, FL
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Tampa, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Full-Time Verification Representative (Remote) - FL
Centerfield/Datalot —Fort Lauderdale, FL
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance

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Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

Chen Medical Associates -
Miami, FL

Apply Now

Job Details

Full-time
$17.00 - $24.26 an hour

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.
Responds to patient inquiries based on the ChenMed core model for care.
Escalates issues/concerns as appropriate.
Makes appropriate and timely decisions according to department standards, procedures and policies.
Documents interactions using web-based technology.
Maintains business relationship by providing prompt and accurate service to promote loyalty.
Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Competent-level business acuity
Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Exceptional verbal communication skills including active listening
Excellent organizational and multi-tasking skills
Passion for serving others, particularly seniors, with initiative-taking solutions
Ability to successfully operate in a demanding environment
Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business
Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or GED equivalent required
A minimum of 2 years of customer service experience required; in a call center or similar environment
A minimum of 1 year experience working in a fast paced medical office or healthcare setting, highly preferred
Must reside in the continental United States and within a state were the company is established as a business entity
Experience with web-based customer relationship management systems

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

#LI-Remote

Apply Now

Refine Your Search

virtual call center jobs in florida

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

Patient Scheduling Call Center Agent - PART TIME

Contact Center Associate 1 - UHealth Connect (Remote)

Call Center Representative - English & Spanish (Remote)

Part Time Customer Service Representative/Call Center Rep (Remote)

CareIQ Intake Specialist I

Work from Home Inbound Customer Service (State of Florida)

Prospective Patient Advocate-Remote

Patient Scheduling Call Center Agent - PART TIME

Patient Scheduling Call Center Agent - PART TIME

Remote Customer Service Representative

Medical Debt Collections Call Center Agent

Enrollment Administrator - Customer Support for Learning and Development

Patient Scheduling Call Center Agent - PART TIME

Healthcare Customer Service Specialist- (REMOTE)

Appointment Scheduling Support Specialist

Healthcare Customer Care Agent (Temp-to-Perm)

Remote Contact Center Supervisor

Contact Center Representative

Full-Time Verification Representative (Remote) - FL

I want to receive the latest job alert for virtual call center in florida

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