Description:
ABOUT LITTLE PALM ISLAND:
Personal by Nature
Accessible only by sea or sky, Little Palm Island is a MICHELIN Three-Key private island resort where time slows and stillness returns. The island is home to 30 thatched-roof bungalow suites, a tranquil spa, curated boutique and distinct fine-dining experiences overlooking the Atlantic, offering guests a sanctuary to disconnect in privacy and simply be. We invite you to join a resort culture that practices hospitality as a craft, guided by clear standards, thoughtful collaboration and genuine human connection to ensure every guest experience feels personal and true to place.
JOB DESCRIPTION:
The Transient Sales Manager for Little Palm Island is responsible for driving room revenue through the acquisition, development, and retention of high-value transient business accounts. This includes corporate travelers, luxury travel advisors, entertainment clients, consortia partners, high-net-worth individuals, and premium leisure travelers. The role focuses on maximizing occupancy, Average Daily Rate (ADR), and overall profitability while maintaining the exceptional service standards expected of a luxury property.
Accomplished luxury hospitality sales professional with extensive experience developing high-value transient business through corporate accounts, luxury travel advisors, and premium leisure channels. Demonstrated success in exceeding revenue targets, negotiating strategic partnerships, and cultivating long-term client relationships while delivering exceptional guest experiences and maximizing ADR and RevPAR performance.
Requirements:
Candidates residing in Florida, New York, or New Jersey will be given preference during the selection process.
Key Responsibilities
Sales & Business Development
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Identify, solicit, and secure new transient business opportunities within corporate, luxury leisure, entertainment, government, and travel advisor segments.
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Develop and execute strategic sales plans to achieve transient room revenue goals.
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Conduct sales calls, client presentations, networking events, and property site inspections.
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Build relationships with luxury travel agencies, consortia programs, and preferred travel partners.
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Negotiate and manage preferred corporate rate agreements and luxury travel partnerships.
Account Management
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Maintain strong relationships with key accounts to maximize production and retention.
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Regularly review account performance and identify growth opportunities.
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Create customized proposals and contracts that align with hotel revenue objectives.
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Ensure seamless communication between clients and hotel operations teams.
Revenue Optimization
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Partner closely with Revenue Management to optimize transient pricing strategies.
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Monitor market trends, competitive activity, and demand patterns.
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Analyze account production, booking pace, ADR, and RevPAR performance.
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Identify opportunities to increase market share and premium room category sales.
Brand Representation
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Represent the hotel at luxury travel industry events, trade shows, and networking functions.
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Host familiarization trips (FAMs) and client site visits.
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Promote the property's unique luxury experiences, amenities, and brand standards.
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Serve as an ambassador for the hotel's reputation and guest experience.
Key Performance Indicators (KPIs)
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Transient room revenue
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ADR (Average Daily Rate)
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RevPAR (Revenue Per Available Room)
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Occupancy percentage
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New account acquisition
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Account retention and growth
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Sales call productivity
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Luxury travel advisor production
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Corporate negotiated rate production
