Top 31 Remote customer service representative Jobs in Florissant Mo

Patient Activation Specialist
Cadence Health —St. Louis, MO
- $23 - $24 an hour
- Monday to Friday
- Remote
- Writing skills
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
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Remote Account Representative
BCA Financial Services —St. Louis, MO
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
After hours On-Call Coordinator
Phoenix Home Care and Hospice —St. Louis, MO
- Part-time
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
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Customer Success Manager (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Mid-level
- Presentation skills
- Travel
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Customer Success Lead
Notable —St. Louis, MO
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Sr. Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $152,440 - $206,000 a year
- Full-time
- Remote
- Office
- Bachelor's degree
- Travel
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Director, Client Services
Kobie Marketing —St. Louis, MO
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
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Associate Director, Client Services
Kobie Marketing —St. Louis, MO
- Full-time
- Remote
- Marketing
- 8 years
- Analysis skills
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Sr. Director, Client Services
Kobie Marketing —St. Louis, MO
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
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Patient Activation Specialist
Cadence Health —St. Louis, MO
Troubleshoot technical issues and connectivity errors during activation calls, escalating unresolved cases to technical or clinical teams as needed.
$23 - $24 an hour
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Remote Account Representative
BCA Financial Services —St. Louis, MO
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R,…
$17 an hour

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Patient Activation Specialist

Cadence Health -
St. Louis, MO

Quick Apply

Job Details

$23 - $24 an hour

Benefits

Work from home stipend
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Non-technical user support
Customer communication
Caseload management
Writing skills
AI tools proficiency
Communication platforms
Documentation tools
Collaborative technology platforms
Productivity software
Technical Proficiency

Full Job Description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We're hiring a Patient Activation Specialist to guide new patients through activation of their remote monitoring devices and set the foundation for their engagement with Cadence's care model. This role works directly with patients by phone and coordinates with clinical and technical teams to resolve activation issues that require additional support. The Patient Activation Specialist is often one of the patient's first points of contact with Cadence, making this role central to long-term program engagement.

Schedule: Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM on Eastern, Central, or Mountain Time.

What You'll Do

Own the end-to-end device activation process for new patients, walking them through setup of blood pressure cuffs, weight scales, and blood glucose meters by phone.
Troubleshoot technical issues and connectivity errors during activation calls, escalating unresolved cases to technical or clinical teams as needed.
Address patient questions and concerns about the monitoring program, translating technical steps into clear, patient-friendly instructions.
Coordinate with care teams and technical support to resolve activation issues that require additional intervention.
Document patient interactions and device activation status accurately to maintain a complete activation record.
Drive patient engagement with Cadence's care model by reinforcing the value of continuous monitoring at each activation touchpoint.
Manage a high volume of patient calls daily while maintaining consistent quality and adherence to activation protocols.

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What You Need

2+ years of experience in a customer service, technical support, or patient-facing coordination role, preferably within healthcare or a regulated industry.
Experience communicating technical or process information clearly to non-technical audiences, by phone and in writing.
Proficiency with Mac products and standard software tools used for call handling, documentation, and device troubleshooting.
Ability to manage a structured, high-volume caseload of patient interactions daily.
Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

Compensation

The anticipated compensation range for this role is $23-$24/hr, which is based on role scope, level, and location. In addition to base compensation, this role is eligible for incentive compensation as part of the overall total rewards package with an OTE of $67K-$70K. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Benefits & Perks

Competitive pay & equity*
Fully remote
Comprehensive health coverage: Medical, dental & vision
Paid time off
401k plan + matching
Paid parental leave
Home office stipend

benefit offerings may vary depending on job profile, job level and worker type

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

If you require a reasonable accommodation during the hiring process, please contact [email protected]

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Refine Your Search

remote customer service representative jobs in florissant mo

Patient Activation Specialist

Remote Account Representative

After hours On-Call Coordinator

Customer Success Manager (Remote Position)

Customer Success Lead

Sr. Director, Client & Delivery Excellence

Director, Client Services

Associate Director, Client Services

Sr. Director, Client Services

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