Top 58 customer support representative Jobs in flowood, ms

Customer Service Representative
CVS Health —Jackson, MS
- $17.00 - $28.46 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
13h
Remote Customer Service Representative
Kobie Marketing —Jackson, MS
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Teller Service Representative Flowood 5162
Keesler Federal Credit Union —Flowood, MS
- $17.48 an hour
- Microsoft Excel
- Microsoft Outlook
- High school
- Disability insurance
- Health insurance
Quick Apply
2d
Patient Service Representative
Magnolia Psychiatry —Ridgeland, MS
- $15 - $20 an hour
- Full-time
- HIPAA
- Administrative experience
- Clinic
Quick Apply
3d
PT Weekend Morn MSR- 6am-2pm
Planet FItness —Pearl, MS
- $10.50 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
2d
PRN Customer Service Rep
TrustCare —Flowood, MS
- PRN
- High school diploma or GED
- Clinic
- Medical terminology
Quick Apply
Financial Service Representative
Heights Finance Corporation —Pearl, MS
- $15.25 - $21.75 an hour
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Remote Response Associate, Roadside Assistance CSR
Agero —Jackson, MS
- From $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Account Service Representative
C Spire —Flowood, MS
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Quick Apply
5d
Financial Service Representative
Attain Finance —Pearl, MS
- $15.25 - $21.75 an hour
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Senior Customer Service Representative
Eaton —Jackson, MS
- $84,000 - $123,000 a year
- Full-time
- Background check
- ERP systems
- Bachelor's degree
- Retirement plan
Outdoor Customer ServiceAssociate– Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Canton, MS
- Full-time
- Inventory management
- Merchandising
- Residential
- Paid training
- Paid holidays
Hotel Guest Service Representative
SpringHill Suites by Marriott Jackson/Ridgeland, MS —Ridgeland, MS
- $13 an hour
- Weekends as needed
- Hotel
- Entry level
- Food provided
Quick Apply
Planet Fitness Member Services Representative
Planet Fitness —Jackson, MS
- $10.50 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Field Service Representative
Eaton —Jackson, MS
- $40 an hour
- Background check
- Management
- Engineering
- Tuition reimbursement
- Retirement plan
Part Time Member Services Representative Saturday-Sunday 6am-2pm
Planet Fitness —Ridgeland, MS
- $10.50 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
8d
Pearl Planet Fitness Member Services PT Saturday- Sunday 2pm-9pm
Planet Fitness —Pearl, MS
- Part-time
- Background check
- 18 years or older
- Computer literacy
Store Support
Home Depot —Jackson, MS
- Entry level
- Time management
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Jackson, MS
- $11 - $13 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Member Services Representative
Planet Fitness —Jackson, MS
- $10.50 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance

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Customer Service Representative

CVS Health -
Jackson, MS

Apply Now

Job Details

Full-time
$17.00 - $28.46 an hour
13 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
Productivity software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50 per hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Central Standard Time Zone or Eastern Standard Time Zone.

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer support representative jobs in flowood, ms

Customer Service Representative

Remote Customer Service Representative

Teller Service Representative Flowood 5162

Patient Service Representative

PT Weekend Morn MSR- 6am-2pm

PRN Customer Service Rep

Financial Service Representative

Remote Response Associate, Roadside Assistance CSR

Account Service Representative

Financial Service Representative

Senior Customer Service Representative

Outdoor Customer ServiceAssociate– Bilingual Preferred (English/Spanish)

Hotel Guest Service Representative

Planet Fitness Member Services Representative

Field Service Representative

Part Time Member Services Representative Saturday-Sunday 6am-2pm

Pearl Planet Fitness Member Services PT Saturday- Sunday 2pm-9pm

Store Support

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Member Services Representative

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